Waste matrix stripping or removal in production of self adhesive labels is a very important part of label conversion and is an imperative that leads to a web of labels which can be dispensed on automatic label dispensers in high speed packaging lines. Even though it sounds to be a simple process of stripping the ladder like extra waste after die cutting of labels, yet it remains to be one of the most complex and problematic area of label converting process. A problem with waste removal, like matrix breaking or labels lifting with the waste ladder may slow down the machine or in some cases make it extremely difficult to remove it online. Converters may have to resort to removing the waste manually offline making the process unproductive and costly. A host of parameters affect the process and it is difficult to address the issue in a singular way. With so many variables that impact the waste removal process, it is difficult to predict a simple solution. It could be due to the shape of label, size of label, release liner, face stock, adhesive, die cutting process, speed of conversion, die blades or the design of the waste removal section that may affect the correct and efficient removal at the optimum machine speed. Any of these may impact the final result and slow down the machine and the printing process. No one solution can apply to all problems. The traditional waste rewinding system is gradually becoming unpopular due the fact that tension is the key to efficient waste rewind. The rewound waste matrix ladder roll has empty spaces from where labels have been die-cut and as the roll becomes bigger there is lot of irregular tensions leading to breaks. As the market becomes extremely competitive with rising prices of labelstocks printers tend to reduce the gap between the labels to 2mm making the process even more difficult. This article will dwell on most of the variables mentioned here above.
 
Release Liners: The most widely used base papers as release liners in self adhesive label materials are glassine, super calendared Kraft and clay coated Kraft. These are uniform caliper, densified and non porous papers that have adequate strength and accept a uniform coating of silicone giving excellent releasing properties to become a proper backing for self adhesive papers. In recent years due to possibility of recycling and reducing the tonnage of waste generated, filmic liners also are being used as backing in labels. Release liners play a major role in die cutting and in turn impact the waste removal process. The die blade has to cut through the laminate and stop at the face of the liner so has to achieve a perfect half cut or kiss cut. The uniform thickness or caliper of the liner is an imperative. If the liner has variations, it will create problems at die cutting and eventually at waste stripping. If the release gets thicker the die will pierce the liner making a through cut and exposing paper fibers to the adhesive.  This also may result in web breaks. If the liner gets thinner, the die will not cut resulting in labels lifting with the matrix. Release level of the liner is also very important. If the release level is tight the matrix will tend to break due to tension and if it is too easy, labels will tend to lift with the ladder. Uneven silicone coating or pinholes in coating may also create problems. If the labelstock prior to waste matrix removal goes through a nip roll that has excessive pressure between them, the edges may develop micronic nicks that may render the face paper susceptible to web breaks. The paper rolls may also develop these rough edges in transportation and mishandling. The web needs to be inspected thoroughly before taking up label conversion.
 
 Face Paper:  Paper and films are generally used as face materials. A fairly high strength paper will perform well if all other parameters are addressed. If the gap in labels is too small, 2mm or less, the matrix will tend to break repeatedly. Moisture content in paper should ideally be between 3.5% and 5.5%; sharp increase in moisture will affect the strength adversely. The tensile strength of paper at Relative Humidity (RH) up to 50% is maximum after which it moderately decreases with RH up to 65% and on further increase in RH, it drops sharply. The uncoated papers are hygroscopic, so they tend to absorb moisture faster than coated papers. Evidently weather and storage condition of paper does have an impact on waste removal. Even when using emulsion based adhesive if the adhesive is not dried properly, the face paper will tend to absorb the residual moisture from the adhesive and result in deterioration of paper and affect waste stripping. In case of filmic face stocks, weather may not impact but the condition of die and quality of die cutting does play a major role. If the die is damaged or blunt it may not cut properly resulting in label lifting or film tear.
 
Adhesive: Commonly available labelstocks are coated with either emulsion based or hot melt pressure sensitive adhesives (HMPSA). In both cases for a perfect waste removal it is necessary that the die cuts through the adhesive as well, as otherwise if the coated film of adhesive is not cut, labels will lift with the matrix. Emulsion adhesives have good die cut ability however hot melt adhesives for better die cutting properties have to be specially selected. In case of HMPSA if the waste is not lifted immediately after die cutting the adhesive may rejoin and lift the labels with the matrix.

 

 

Size and shape of a label: These are parameters that are customer driven based on their specific needs, so the converting company cannot request changes from customer.  Small labels have a very limited area of contact and reduced tack holding it to the release liner and with little force the label may fly off or lift off with the matrix. In such a case die makers suggest packing self adhesive foam in the die shapes so as to push the label back on the release liner. Other times printers have found limited success in addressing this problem by increasing speed of the web. Waste ladder removal of irregular and complex shaped labels with sharp corners like in a star shape, is even more complex to handle. This becomes even more difficult in substrates like BOPP where a small nick may lead to web break. Converters need to slow down the machine to a great extent to finish the labels online. Machine manufacturers have addressed this issue of handling complex shapes as explained later in this article.
 
Die design: The die has a definite role to play in waste matrix removal. The subject is extensive and can take a full article to dwell on the nuances. The blade angle, blade height and coating on the die are factors that lead to ease or difficulty of label conversion.  Thickness of the face materials, type of adhesive and thickness of release liners are all imperative inputs that are needed before a die is put into production. A die that is designed for paper material is not recommended for filmic materials. Blade angle for paper is kept wider so that after penetration of around 80% into the paper the rest of the cut happens by crush or bursting of the material before stopping at the surface of the liner. In case of filmic face material a sharper acute angle is needed to pierce the film as in case of a wider angle the film will stretch and not be cut. An acute angle blade appears to cut better but wears off faster than the wider angle blade dies. Depending on the materials used the die angle varies between 45degrees and 110 degrees. The blade height needs to be adjusted to cut through the face, which maybe paper or film or a laminate, and adhesive without piercing the release liner. If any of the parameters is not right, the waste matrix removal will become a challenge. If the blade pierces the liner even slightly, it may expose the release paper fibers to the adhesive and get stuck to them causing waste ladder breakage. If the blade does not cut through the adhesive, labels will lift with the matrix. In case of coated materials like direct thermal and thermal transfer the coatings on the paper are abrasive in nature and tend to make the die wear off soon. In such case laser hardened dies are recommended. Adhesive sticking and building up on the dies also results in uneven cutting and also resulting in early die wear off. This is more evident where aggressive high tack hot melt adhesives are used. For this reason special non stick, coated dies are available so that the adhesive will not stick to them. The standard gap between the magnetic cylinder and the anvil is also very important as in case of die wear off the gap increases resulting in spaces where labels are not cut and would lift off with the matrix and to get a perfect cut the die pressure is increased. This results in faster wearing off of the bearers leading to a smaller gap and over cutting. Care has to be taken in die storage and handling. Before commencing any job proper inspection of die should be done regarding cleaner blades, blunt edges or nicks. The dies need to be stored in an environment avoiding excess humidity which may result in rusting.
 
Machine manufacturers have been consistently making efforts to address the issue of waste matrix removal to aid faster converting. Some of the steps taken include; 1.Lifting the waste matrix immediately after die-cutting. 2. Taking the die to a larger diameter stripping roller that would support the waste ladder on separation rather than a thin diameter roll that would provide a sharp angle to waste being stripped off. 3. By rethreading the paper in such a manner that the label web is peeled off the matrix instead of the matrix being pulled off. 4. De-laminating the web and re-laminating it before die cutting as this would reduce the tension required to peel off. These measures did help to some extent but complex shapes and a host of issues and factors that impact this process have had machine manufacturers continuously researching this area to keep implementing changes. One such solution that came around some years back was suction of the waste matrix into a suction and shredding system. This does take care of the tension and also manages waste by cutting it to small pieces and compacting it, but such systems have other problems. They are expensive, large in size so difficult to be fitted on presses due to lack of space, costly to operate as they use extra motors, compressor or vacuum and very noisy to run. Yet there is a brighter side to it, there is development going on to separate the waste and recycle it inline so as to reduce the impact on environment.
 
 
The larger established press manufacturers seem to have reached a viable solution. Some years ago they have introduced a big innovation in the industry by designing a simpler contact system rewinder for waste matrix. The idea was very simple; instead of pulling only the matrix up to the rewinder, we pull the entire web up near the rewinder. Here the matrix is peeled off against an idle roll and immediately pasted on the rewinder. Basically this reduces the travel of the matrix from 1 meter to hardly 5 cm and the journey is even supported by a roll. This system has now become the standard with many label press manufacturers
 
 
 
 
 
“Simple solutions are invented to simplify the label converting process however It does not hold true for all jobs, when a problem comes it can be challenging and creating a solution can be another game changer”!
 
 
 
 
Written by Harveer Sahni Chairman Weldon Celloplast Limited New Delhi January 2018
 
NOTE: This article is exclusively written for magazine Label and Narrow Web USA. Publications desirous of reproducing the article may write for permission to Steve Katz editor LNW : skatz@rodmanmedia.com 
Ashok Jaipuria
Ashok Jaipuria led Cosmo Films Limited, headquartered in New Delhi, is one of the largest manufacturers of BOPP (Biaxially Oriented Poly Propylene) films in the world. According to Wikipedia they are in fact the largest manufacturer of thermal lamination films in the world. Ashok Jaipuria is prided with his lineage from an elite Marwari family (people from the Marwar region of Rajasthan).   Ashok is the only son of his father Late Sri Sitaram Jaipuria, who was an Industrialist and Promoter of Swadeshi Polytex Limited,  Swadeshi Cotton Mills Limited and was a member of the Upper House of the Parliament of India. Ashok started his own firm Cosmo Films in 1976 with an objective to manufacture and market BOPP films. He qualified in Business Administration and Marketing Science in the year 1973. BOPP film was a licensed item those days, visualizing growth and opportunity in this nascent area; he applied for and acquired the license to manufacture it. He setup and commissioned his first BOPP production line in 1981 at Chikalthana, Aurangabad. Being one of the first entrants to produce BOPP in India, the initial years were very tough, more so because customer awareness did not exist and educating them on the product was a challenge. Print lamination and self adhesive packaging tapes were the first target segments for this product. Once settled, there was no looking back, they commissioned their second production line at Waluj, Aurangabad in 1988 and third line also at Waluj in 1996.
 
Entering the new millennium, Cosmo Films was steadily growing, so was the market for 
Cosmo Films Vadodara Unit
BOPP and also the market share of Cosmo for BOPP films. With a positive situation prevailing, they became bullish and registered unprecedented growth in this decade.  In 2001 they commissioned their fourth line and a year later in 2002 they acquired Gujarat Propack Limited, the Karjan Vadodara based BOPP manufacturer which became their fifth BOPP line. In 2003 the sixth line was commissioned and in the very next year in 2004 they decided to go for specialties in BOPP by adding a metalizer, an extrusion coating plant and yet another BOPP line taking their total count to seven. Expanding on coated products, they commissioned their second extrusion coating line in 2005. Encouraged by the success, Cosmo added five more extrusion coating lines. Two were added in 2006, one in 2007 and two more in 2008. Extending their footprint globally, in 2009 they acquired USA headquartered GBC’s Print Finishing Business from Acco Brands Corporation USA. Also in 2009 they enhanced their BOPP production capacity with yet another line at Vadodara, taking the total to 8 lines. 
 
 
Cosmo Films Hagerstown USA
They wrapped up the decade by installing their 2nd metalizer at Karjan, Vadodara. In the second decade of the millennium Cosmo continued on their growth path. Pankaj Poddar also of Marwari descent, a qualified Chartered Accountant, took charge as the CEO of Cosmo Films in 2011. In the ensuing years a new plant was commissioned with their existing eighth extrusion thermal coating line in South Korea. Two more BOPP lines in Aurangabad SEZ and Karjan Baroda were added in subsequent years taking the total BOPP production lines to ten. In addition, they have five coating lines, three metalizers and one CPP (Cast Polypropylene) line. When the first line was commissioned Cosmo’s capacity was only 850 tons per annum, which now has reached 2,00,000 tons from five different locations that include three in India, one in Korea and one in USA, the biggest facility being the one in Vadodara. The production in India spreads over 100 acres of land with 850 permanent employees. Even though volume growth of BOPP was coming from packaging and lamination yet the business had sometime along the way started to get competitive. To maintain their leadership and profitability, they had in the 1990s, shifted focus to specialties in films and label films for wrap around labels, IML (that had started evolving) along with limited presence in self adhesive labels.  Out of their initial endeavours, white film for Parle and production of synthetic paper was vital in their rapid growth. 
 
With Pankaj Poddar at helm, the company became more aggressive especially in the label segment. The label segment comprising of self-adhesive labels, wrap around labels and IML is continuously growing in volumes. They supply these films worldwide with some sales also in China. Today leading Indian Labelstock and other label producers use Cosmo’s products for labels. Label films continue to become a substantial part of the company’s product offerings these are now around 15% of their total production. Cosmo has invested in creating the right products to facilitate top of the line decorative packaging. Their offerings include films that are white opaque pearlised, transparent, solid white, gloss/matt metalized, etc. Their films have a clean surface, have excellent gloss, high clarity and can be printed by different print technologies that include printing by using Water based inks, UV inks, Gravure inks, Thermal transfer ribbon printing and some Digital print processes. According to Pankaj, while the domestic BOPP market is growing at around 10 % per annum, the growth is slightly more in self adhesive labels and IML, yet Cosmo is registering a growth rate above this due to their increasing exports. They are committed to diversify more and more into the specialty segments due to depressed margins of commodity products in a competitive scenario. They will soon be launching direct thermal printable film and paper. Being firmly committed to maintain their leadership, for them delivery of quality and innovative products is a priority. They have invested more than 1.50 Million US$ in their new Research and Development/Innovation centre. The centre has capability to analyse the entire film’s chemistry viz. surface, polymer and chemical analysis.  The centre is also capable of testing all properties of the film right from its concept stage way upto its end applications.  Centre can also conduct in house  printing tests with diverse processes like Screen, UV flexo, Gravure printing, Direct Thermal and Thermal Transfer Printing.
 
Pankaj is emphatic that BOPP consumption will continue to grow at a fast pace, but he wishes to see Cosmo diversify more into specialty segments. They will also be adding a Cast Poly Propylene film (CPP) and metalized CPP film line in 2018; they will also be installing a PET film line. Both product lines will be packaging and label centric. PET will be majorly offered as label face or later for release liner applications. PET liners can reduce the adverse impact of liner waste on the environment by bringing down the tonnage of liners using thinner liners. While most of the present paper siliconised liners go to landfills, PET liners can be recycled. Capacity enhancement for synthetic paper is also on cards. Their biggest competition at global level comes from Jindal Poly films subsequent to their acquisition of Exxon Mobil’s BOPP films division and from Innovia films. However still, Pankaj says, “We will be enhancing capacities. As for specialties, we have no real competition”. Pensively and hesitantly he does agree that digital printing direct on product that will eliminate the substrate maybe a challenge but he is confident it will not affect Cosmo’s growth plans.
 
Pankaj Poddar
Pankaj Poddar is an alumnus of Delhi’s Shri Ram College of commerce (SRCC). After finishing his B.Com at SRCC, he completed his articles to be a qualified CA and then completed his degree in MBA from IMT Ghaziabad. He worked with Ernst and Young for 7 years, for automotive parts company Delphi for 5 years two years each with Reckitt Benckiser and Avon Beauty Products. He comes from a traditional Marwari business family, his father dealt with heavy earthmoving machinery spare parts, brother traded in air-dryers and chilling plants and sister’s husband supplies alloy metal to auto parts companies. Moving away from the tradition Pankaj preferred to be a professional executive. His wife is a dietician and they are blessed with two school going children, a son and a daughter. When he joined Cosmo, the turnover of the company was Rupees 850 Crores (130Million USD) and it has now reached Rupees 1900 Crores (300 Million USD). He was awarded as “Indian CEO of the year” by ABCI, Association of Business Communicators of India at their “Brand India Summit” in 2016.  When Pankaj took charge, Cosmo Film’s share was trading at Rs.80-90 and now it has reached Rs.350-400.
 
Cosmo Films is an environmentally conscious company and continues to make strides in implementing eco friendly measures.  All coatings on their films are water based and they support water based ink printing for conversion of their films. They are an ISO: 14001 certified company. The waste water in all their plants, after effluent treatment, is used for gardening. All plant sites have water harvesting. Natural lighting is used wherever possible. They plan to initiate a solar power plant at their Vadodara site as a first experiment and if found successful, they will replicate in other sites as well. Every employee in their organization has to undergo training. As a part of their corporate social responsibility, they work on supplementing basic education provided to young children in government schools in and around their plants through various sustainable programs like Computer Literacy, basic English Learning, basic reading, writing, and arithmetic skills. They have trained about 150 rural youth as qualified teachers to be able to execute this and till date more than 25000 students have benefitted from these programs.
 
Pankaj feels in 5 years Cosmo’s turnover will more than double up from the present 300 million US Dollars to 600-700 US Dollars. This he states will be just from the ongoing organic growth. However if they install more projects and happen to acquire some businesses, the turnover may reach USD 1 billion. The present share of specialty films in the company portfolio is around 40%, he hopes and wishes to increase this share to 60% so as to keep adding value to its bottom line.

 

 

 

Written for Packaging South Asia magazine by Harveer Sahni Chairman, Weldon Celloplast Limited, New Delhi, December 2017.
 
Print Publications wanting to reproduce may do so by giving credit to the author Harveer Sahni and by mentioning that it is published in arrangement with "Packaging South Asia"
Label is primarily information appended to a product or its packaging giving the brand name, information on the product, its usage, safety instructions, manufacturer’s details, statutory information, prices and now bar codes that provide a system for track & trace, price information, inventory control and logistic support. How the label or the required information has been attached to the product has varied over the ages. The earliest form of labeling was done by etching, embossing or stamping brands and information directly on glass or metal containers. Labels have been in use for hundreds of years but labels as we know today have evolved largely after the 17th century. Printing originated in China in the 11th century and was further developed in Korea in the 12th century but a wooden block printing press for mass printing was invented by a German Johannes Gutenberg in the mid-15th century.  It was only in the earlier part of 18th century that printed paper labels surfaced as a possibility but since adhesives to affix these labels were not available, their usage started later. By then lithography had developed, so directly metal printed containers started being used for packing and canning. Many products are still packed with modern canning processes using metal cans printed with the lithographic printing process. It was only in the 19th century that printed paper based labels started being used for labeling and packaging using natural gum based adhesive to stick the paper labels to glass, metal or paper based containers and packaging. These labels in an evolving label scenario are now referred to as Wet Glue Labels.
 
With increasing levels of literacy, growing population and growth of packaged products, mass production in factories has become an imperative. New glass, paper, metal and plastic based packages are being developed to catch the eye of demanding consumers. The aesthetics are enhanced by affixing colourful and attractive labels. Faster labeling and packaging methods evolved as also the need to have highly decorated labels to service the need of consumers. Driven by this demand labels have evolved into different tangents. Diverse and technical labeling technologies have emerged. Listed below are some of the prominent technologies that labels have presently evolved into;
  1. Pre printed labels on metal container
  2. Wet Glue Labels
  3. Self Adhesive Labels  
  4. Self adhesive Liner less Labels 
  5. Heat Transfer Labels
  6. Direct on product screen printed labels 
  7. Contact printing and stenciling
  8. Laser  engraved labels 
  9. Metal anodized labels 
  10. Shrink Sleeves 
  11. In Mould Label 
  12. Digital: Direct on product Labels 
  13. 3D Printed labels 
Pre printed labels on metal containers: Metal containers or cans are made from tin plate (steel

covered in a thin tin layer) or of Aluminum and steel coated with a lacquer. The labeling is done in any of the three different ways listed below;

 

 

  • Metal tinplate sheets are printed by offset process and then converted into containers.

 

 

  • Preformed round metal containers are printed using a curved surface printing machine. Each color of ink is placed on a different (plastic letterpress) plate, and then transferred to a single rubber blanket which re-transfers the inked image to a can allowing all colors to be printed at a time followed by ink curing and varnishing.
  • Preprinted labels of paper, film or foil are laminated to preformed cans. These labels can be printed by, flexo, offset, gravure, or digital printing processes. These can be highly decorated on high end hybrid narrow web presses having advanced finishing capabilities. These labels can be applied as full wrap around labels or part labels with the balance surface left coated to show a metallic lustrous effect.

Wet Glue Labels: These labels are also referred to as glue applied labels. These formed the mainstay
of product labeling until well into the middle of last century. Labels initially printed on letter press machines and later on offset presses, were gummed manually and applied to the bottles or containers.  In 1880 De La Rue came up with a machine for gumming labels but this had a problem as paper labels would curl as soon as they would come out with gum applied on it making it difficult to handle.  From my personal experience I can cite example of how our company adapted to manual gumming of labels. Our parent company was established in 1939 to produce fountain pen inks and office adhesive that were packed in glass bottles. To achieve optimum level of production we devised an interesting method of applying glue and labeling. Those days the final packing was done in wooden cases, corrugated boxes came much later. We took a wooden crate and turned it upside down, spread a full roll of surgical cotton on it and then covered it with a thick cotton cloth that was tightly fixed by nailing it all around. This was then dipped into water overnight with its face downwards. In the morning we would squeeze out the water and our gumming pad was ready. A thin solution in water of natural gum (Gum Acacia) that grows on trees was applied on the pad and then labels spread on it. We would have the unlabelled bottles on one side of this pad and with a little gum on the finger, which made it a little tacky, lift the evenly gummed label off the pad and place it on the bottle without any curl and put on the other side for further packaging.  Subsequently with development of high solid faster drying Dextrin based adhesive automatic machines to apply gum and dispense labels to the bottles were developed. This made large scale production on automated production lines possible.
 
 
 Direct on product screen printed labels: Screen printing saw growth in the Indian label scenario in the middle of last century. A lot of consumer product that shifted from glass to plastic packaging also opted for screen printed containers. However this did not last for many years as self adhesive labels with the high end decoration they offered soon became the preferred option. However screen printing on container is still in use but has limited application.
 
 
Self Adhesive Labels: In 1935 “Ray Stanton Avery” developed the self adhesive label also referred
to as Sticker or Pressure Sensitive Label. This label revolutionized the way how the world branded and labeled their products. The label basically consists of a face stock which could be paper film or foil, coated with a tacky non drying adhesive and protected with a backing also referred to as release liner. The label after printing and die cutting just needs to be lifted off the release liner and placed on the product achieving instant bond on applying pressure, unlike the wet glue labels that need drying after application otherwise they would shift and look bad. The self adhesive label industry has over the years evolved to offer a diverse range of labels catering to various industries and applications that include fmcg products, lubricants, cosmetics, food, Pharmaceuticals,  variable information, logistics, brand protection, etc. In the initial years these labels were printed and die-cut on slow flat bed letterpress presses and with time they are now printed on high speed flexo rotary or combination label presses with capability to decorate and finish the labels in line in a single pass delivering finished labels at the end of the line. These labels are used on high speed label dispensing machines adding to production volumes for end user.
 
Self adhesive Liner less Labels: Self adhesive labels as described above have an issue as regards the
environment. The release liner and waste matrix after die cutting is not generally recyclable, though efforts are being made in this direction. This waste goes either to the landfills or is incinerated impacting the environment adversely in both cases. Moreover if the liner can be done away with while converting this type of label, it will amount to cost saving and become eco friendly. Considerable amount of work has been done in this direction and various options are now available. The simplest one being to make a tape like product printed, and siliconised on one side and adhesive coated on the reverse and self wound. However these labels that can be cut with sharp corners, cannot be die cut and dispensed in regular labeling equipment. Many European and US based food companies are already using such liner less labels. There is development being done to overcome the challenges of die-cutting complex shapes and dispensing cost effectively.
 
 
 
Heat Transfer Labels: PET film that is precoated with special release lacquer is reverse printed by flexo, offset or gravure to form labels in roll form. The image is transferred onto the container or product using heat and pressure. The labels are a composition of inks and lacquers selected so as to perform to customer’s specific needs. On transfer these labels are just the image and no substrate is transferred. Many years ago Mumbai headquartered Paper Products Limited (now Huhtamaki PPL) commissioned this technology known as “Therimage” with help of Avery Dennison. Later with self adhesive label emerging as  very decorative in presentation, this technology lost its popularity. In recent times it has resurfaced. It is extensively being used by the pen industry.It is now being extended to garments and other product segments.

 

 

 


Contact printing and stenciling: In present times even the corrugated shipper cartons bear self
adhesive labels needed for identification, inventory control and logistic requirements. In earlier days as I mentioned, wooden cases were used as shipper cartons. People would write on them using marker pens but when need for aesthetics became important stencils were made of tin plate. They were placed on the wooden cases and ink brushed over them to imprint the required information. Later when corrugated boxes started to be used for final packaging, roller contact printers with changeable rubber types and foam ink rolls were available to print the information that could be changed by changing the type faces as per need. Once corrugated cartons replaced the bulk of outer packaging, these cartons started to be printed and self adhesive labels applied, if needed. Stenciling is still used where wooden crates are required for final packaging.
 
Laser engraved labels: Steel or other metal auto components, like bearings need to be branded, they cannot be labeled with paper or film labels. Only the secondary packaging can be branded, this can amount to duplication and counterfeits. For this reason laser engraved branding is preferred. A laser beam which is a very small, focused point of laser power effectively superheats a tiny point of a surface and removes part of the surface, creating a permanent engraving. This beam of light is controlled and moved to create a brand name or permanent design.
 
 
 
 
Metal anodized labels: These labels are used in applications where permanent product identification
is critical such as equipment nameplates, signage, safety/warning plates, machine control panels, etc. Abrasion and corrosion resistance anodized aluminum labels are produced by chemical etching on photo sensitive anodized Aluminum. These are mostly riveted on to the equipment or panels as they are required to last most of the life time of the equipment.
 
Shrink Sleeves: Shrink sleeves offer 360 degrees space for decoration and product information. They are made of either of these materials; Polyester, PE, PVC or PP. Pre printed film is welded to form a tube, cut to desired size of the bottle or container and applied over it. It is then exposed to a heat gun or passed through a heated shrink tunnel for the tube to shrink and attain the form of the bottle or container providing all around decoration. Shrink sleeve labels originated in 1965 and invented by Fuji Carpentry shop that were later named as Fuji Seal. The actual large scale usage of these sleeve labels commenced in the mid 1980s. According to Suresh Gupta Chairman of Huhtamaki PPL, shrink sleeves were brought to the Indian market in 1991 when Paper Products Limited (now Huhtamaki PPL), set up the plant with help from Fuji Film to make these in India. This segment continues to register a steady growth rate. Global growth is 6-7% but in India it is slightly more, given the size of the market. In India these are largely printed on gravure printing presses. However in recent times, in an effort to cater to short run customers who maybe large customers doing special editions or small and medium enterprises, printing is also being done on flexo presses and in some cases on digital label presses.
 
In Mould Labels: Paper or film printed labels (mostly filmic) are placed inside the moulds during
the molding process. After placing the label, molten plastic is injected into the mould. On cooling the label is fused with the resin, takes the shape of the so molded container and becomes an integral part of it. The labels referred to as IML can be printed and decorated by any of the processes i.e. Offset, Flexo Gravure or digital. The end result is a highly decorated container. These IML applied containers are used for Ice cream, butter, paints, food packaging, etc. According to research firm MarketsandMarkets, the global in-mold label (IML) market is projected to grow from $2.58 Billion in 2015 to $3.23 Billion by 2020, at an estimated CAGR of 4.54%. It is the fastest growing segment amongst the various label segments.
 
 
 
Digital, direct on product Labels: Digital printing has made its presence in all variants of label
printing and converting. From wet glue to self adhesive and in mould labels, digital printing is making inroads everywhere. Some years ago when I was interviewing Helmut Schreiner, the former Chairman of Schreiner Group, I asked him, “What do you see as the biggest threat to self adhesive label industry?” He became pensive and after deep thinking said, “It will be digital printing direct on the product”! It makes a lot of sense as we see the market slowly evolving in that direction. This will open up a whole lot of opportunities for the brand owners. No paper, no silicone, no adhesive, no dies, no tooling and yet the option to indulge in personalization and creativity! According to AlexanderWatson Associates, “It may, indeed, be a disruptive technology”. Direct to digital has been around for some time printing on textiles and ceramics. It is commonplace to see digitally printed fabrics and ceramic tiles. It has started to make inroads into the consumer product market and we need to wait and watch where it leads to.
 
 
 
3D Printed labels: This is another technology which may see computer controlled 3D characters and images on products and labels. It will make the imagination go wild on what all can be created. It is a process in which layers of material are formed under computer control process to create an object that can be of almost any shape formed by deposits of binder material onto a powder bed with inkjet printer heads layer by layer.
 
 
 

The evolution of labels has created a whole bouquet of technologies which still keep coming up in new avatars. No one technology can become the predominant one for label production. With labels diversifying into different tangents, label printers need to select the way forward so as to stay innovative and ahead of time. It is surely time to emerge out of the crowd and create a separate visible entity.
 
Written Exclusively for Label and Narrow Web magazine USA by Harveer Sahni, Chairman Weldon Celloplast Limited, New Delhi November 2017. The article may not be reproduced without the magazine's or the author's permission.
Story of  a family run enterprise Spilker GmbH, where three generations have technically indulged to grow their venture  from humble beginnings to attain success at global levels. They strive to upgrade and cater to customer needs maintaining quality standards assuring reliability in German precision!
 
http://www.spilker.de


Humble beginnings
In 1963, Herbert Spilker, trained as an engraving master, set up his startup venture in a small garage. Without any equipment and relying on his engraving skills, he started engraving metal brass plates for trophies with the barest minimum hand tools. With three children to support, a son Andreas the present Managing Director of Spilker GmbH born in 1961, another son and a daughter, he worked hard all by himself to grow his maiden engraving enterprise. In 1970s he felt it was time to move ahead. Self adhesive labels were evolving at a fast pace and the die cutting process was in the process of transforming from flat bed die cutting to rotary die cutting. Herbert Spilker wanted to produce flat bed dies but as luck would have it, prospective customers were already considering moves into faster converting process using rotary dies. They resisted his offer for flatbed dies and advised him to consider supplying rotary dies which at that time were being supplied by only two companies i.e. Kocher+Beck and Gerhardt (now merged into Rotometrics). The delivery time was very long, almost 2-3 months. Herbert was convinced that rotary dies was the business to be in. In 1978 he produced his first rotary die engraved by hand for a company Ritter Etiketten, now a part of the Rako Group since 2006. That was the beginning of an exciting journey to success in rotary tooling.
 
The first step towards expansion
 
Herbert Spilker
A year later in 1979 Herbert Spilker’s son Andreas, also trained as a master engraver joined the company as its 12th employee. The other son preferred to venture out as a printer but his daughter did join the business and now looks after the HR (Human Resource) department of the company. When Andreas joined the company they were still working without any machinery. They bought solid metal blanks and outsourced all other turning, machining and grinding processes. Finally the father son duo “master engravers”, would complete the die engraving by hand. In 1981 with experience of having produced 25-30 dies,they decided to invest in used turning and grinding machines. The turning machine at that time cost 1000 DM or 500 Euros. The grinding machine was more expensive at 2500 DM. The Spilker enterprise took it’s first big step of buying a CNC machine for engraving and then there was no looking back. In 1988 they moved to their present building in Leopoldshohe, it was a big step and time to expand!
 
In the late eighties the cost of rotary dies was making label printers consider using the cheaper but slower flatbed cutting options. The costlier solid rotary dies made it imperative to sell labels at a higher price making it difficult to compete. Flexible dies developed in America and  much cheaper than rotary dies, started being imported by others into Germany. These were instantly opted for by label printers to maintain their production speeds and consistent quality. Once in their new premises, in 1988, Spilker GmbH invested in equipment to produce both magnetic cylinders and flexible dies. Andreas Spilker proudly states, “No one taught us how to make these flexible dies and magnetic cylinders, we learnt it all ourselves” he further added, “It was the need of our existing customers, so the investment and development became an imperative”. The next decade was spent in consolidating, growing the new business, expanding and making renovations in whichever department it was needed. Herbert Spilker a farsighted man understood the need to transfer management to the generation next at an appropriate time. He mentored his son and transferred the power step by step until 1998 when he decided to retire and hand over the reigns of his growing business to his son Andreas Spilker, the present Managing Director. In 2003 Spilker installed their first machine for milling and sharpening rotary dies. Till then dies were sharpened by hand. They were the first manufacturer to offer rotary dies sharpened by machines. In 2004 the variabase anvil roll was developed for adjusting the cutting depth. In 2005 flexible dies in bigger format 860mm X 1050mm were developed. Spilker also has now capability to produce magnetic cylinders in very wide width up to 2800 mm. In 2006 they developed their first rotary die cutting machine. In 2008 they added another 3200 square meters to their production shop floor. In 2013 the MEP (Mechanical Ejector Pins) dies were developed. In 2015 another 300 square meters hall was added to develop custom built die cutting and laminating machine, such equipment was showcased at the Labelexpo Europe in September 2017.
 
The Family in business

Spilker continues to grow and attain global success. Andreas, a technocrat himself and a hands on
Andreas Spilker, Harveer Sahni, Henrik Spilker & Anika
 technically indulgent business owner, attributes this success to the inertia set in by his father Herbert Spilker. Even the day when this interview was to take place, Andreas was busy on the shop floor managing a new development. He is technically involved in all technical aspects of his company. His wife Katja is a home maker. Two out of his three children are already in the company. His daughter Anika born in 1990 and son Henrik born in 1988, joined the business in 2006. Henrik trained in metal engineering as a milling machine operator. After a stint in the company left to join university in 2010 and graduate in engineering. He returned to the company in 2015 to pursue his passion for technical innovation in workplace. He now looks after development of new tools, machine development and automation. Anika who has been in the company since 2006 is a refreshing personality, an imposing leader and leading her team by delegation. However still, her authority is evident in her area of operation.  She takes care of sales of rotary tools and in recent times has been passionately indulgent to grow the machine building business. Her husband is a police officer. The youngest offspring of Andreas, Marie at 19 years is still studying and only time will tell if she too joins the family business. The entire Spilker family are technology driven, Andreas remarked that none of them are accountants or management experts. “We can hire professionals for that but I am happy that the family is involved in production so as to turn out excellent, technically advanced and precision engineered products.
 
Getting over difficult times
 
Flexible die in production
The economic slowdown of 2008 brought the most difficult time at Spilker. Ironically and with regret,at that time they had to give up loyal employees to stay afloat. The crisis came at a time when they had acquired an additional shop floor area from a neighbor to expand their production. They had to stall the production until things improved and they were back on their feet. Once out of recession they came out stronger and fit to carve out a path of permanent and fruitful growth. Spilker with 210 employees presently works out of shop floor area admeasuring 20,000 square meters or over 200,000 square feet. Sales at over 20 million Euros continue to grow steadily at 10% per annum. They try to find special solutions to customer’s problems and attend to them completely, offering combination of new processes and products. They endeavor to make perfect rotary dies helping customers to build required production systems to service their respective customers. Andreas says, “The more complicated is the problem, the better it is for us. We love challenges”.
 
 
custom converting machine


The present business is spread into three business segments;
 
·         Rotary tooling that include rotary dies and magnetic cylinders
·         Flexible dies
·         Custom built machines

The above segments cater to the following industries;
 
·         Labels and printing
·         Medical and Pharmaceuticals
·         Automotive supplies
·         Electronics.



 
Magnetic Cylinder in production
A walk through their factory shows perfect workflow, state of the art capital equipment and testing systems to turn out products of highest quality standards. New developments at Spilker include tools with nonstick coatings for clean cutting adhesive labels with aggressive adhesives, tools for adhesive tape and wound care products, MEP systems with ejector pins for medical plasters that have holes, Sonic dies for punching holes and suction of waste rounds, etc. As for expensive rotary dies they offer value to their customers by repeatedly sharpening the tools when they become blunt. 



Andreas is pensive in his thoughts about his future in the company. He asserts that now that his children are getting firmly involved in the running of Spilker, in 5 years he will like to leave the management to them and retire. His daughter Anika is optimistic on the future and asserts that the company will grow further in both label and non label segments. Both Henrik and Anika are making efforts to expand into machine building while maintaining the quality and growth of existing business. Indulgent youthful attributes guided by an experienced mentor parent is sure to take Spilker to another level of success.
 
Written exclusively for Narrow Web Tech, Germany by Harveer Sahni, Chairman, Weldon Celloplast Limited, New Delhi India May 2017 

The article maybe published with the permission of Narrow WebTech Germany giving credit to them and to the author

For advertising inquiries please email to; harveersahni@gmail.com 
 
 
 
Add caption
Labelexpo Europe 2017 at Brussels has been the biggest ever edition in the event's history so far. The show that is primarily dedicated to self adhesive labels industry has now evolved to  different segments of labels and into the larger world of print packaging. Evidently the show will continue to become bigger in the years that follow. As per information from Tarsus, the show occupied nine exhibition halls to be 12 percent bigger than the previous edition in 2015. It hosted 679 exhibitors, including 198 new participants. There was 25 percent more working machinery demonstrated at the show, including a number of product launches. Labelexpo Europe attracted large delegations from Brazil, China, India and Japan, the show reported 37,724 visitors; an increase of 5.6 percent on 35,739 visitors to Labelexpo Europe 2015. There were a number of sales recorded on the show floor.

I reproduce here images from my pictorial walk through this amazing show and the events organised on the sides and attended by me.

 





 
The Omet Agents Dinner one day prior to Labelexpo






 




Harveer Sahni and Amit Sheth as Judges at World Label Awards





Judging in progress for World Label awards













Chinese Press Manufacturers Weigang, stand








With Mike Russel International Sales Director Mark Andy











 
Mark Andy/Rotoflex Stand  




 
With Dirk Schroder, Sales Manager E+L displaying their intelligent inspection system






 






 
With Pankaj Bhardwaj Vice President and General Manager, South Asia Pacific and Sub Saharan Africa of Avery Dennison, India at their stand.







 






 
At the The Label Industry Global Awards Night and Gala Dinner, Tony White announcing the "Best of the Best" in World Label awards heldon the sidelines of Labelexpo Europe!







 






 
LMAI (India's label association) President Kuldip Goel and Vice President Rajesh Nema with Labelexpo Managing Director Lisa Milburn.







 







Professor Tan Junqiao receiving the receiving the Stanton Avery Lifetime achievement award from Georges Gravanis, President, Label and Graphic Materials, Avery Dennison and Mike Fairley





 
With Douglas Emslie, Tarsus Group Managing Director  


 







With FINAT President Chris Ellison, FINAT events and communication manager Jakovina and LMAI Vice President Rajesh Nema





 





With Jules Lejuene, Managing Director FINAT







 






FINAT President in meeting with Mike Fairley at the "Label Academy" Stand

 








Networking at Dinner hosted by Lisa Milburn for Industry friends and colleagues around the world

 








Jakob Landsberg Sales Director of Nilpeter with Niklas Olsson Global Brand Manager of Flintgroup








 
With Lisa and Mike Fairley at the dinner        
SMI Team at their Stand



















 
 
Amit Ahuja Multitec            














 
 





 
The Gallus Stand
 
With Lars and Peter Eriksen of Nilpeter
 
Kocher + Beck Stand
 
Karan Reddy of SticOn papers Hyderabad
 
Tapan Patel of BST Eltromat















 
 
 
 
 
John of Orthotec  
Bobst Stand  


















 
Gavin Rittmeyer of Martin Automatic
MPS Stand


















 
Kapil Anand of Cosmo Films
Marco Calcagni of OMET


















 
 
Spilker Team














 
The Sahnis with Paolo Grasso, Omet













 






 
No Labelexpo at Brussels is complete without having spent a casual fun evening at the Grand Place!!!
 
 
 
 
 
 
 


Compiled By Harveer Sahni, Chairman, Weldon Celloplast Limited, New Delhi October 2017
www.averydennison.com
Living in a rented chicken co-operative, a young American poverty stricken man in his early 20s worked as a night clerk to fund his education. He stopped school and went to live for a year in China, where he gained experience working with a printing press. He returned to USA after the year, graduated and desperately tried his hands at various business options, he even sold smoked bananas! He then took on a morning job at a flower shop and later in the day started to experiment on various small things in a 100 square foot place nearby. He came up with the idea of making self sticking labels. With the printing press experience behind him he saw the vision to start his new venture. With no money of his own, he borrowed 100$ from his fiancée, Dorothy Durfee, who later became his wife, to invest in his startup business. Using a washing machine motor, parts of a sewing machine and a saber saw, he developed the world’s first self adhesive label cutting machine. In 1935 he started his maiden venture Kum-Kleen Adhesive Products Co which would be the mother enterprise of the world’s largest labelstock company Avery Dennison Corporation and this poor man was"Ray Stanton Avery!"
In the first balance sheet of the company on 31st December 1935, the total assets stood at 958.82$ and Stan Avery’s capital at 488.77$.
The company was later renamed Avery Products Corp. based in Pasadena USA. In 1990 it was merged with Dennison Manufacturing of Framingham, Massachusetts, a firm that made and marketed adhesive label products as well as glue sticks, felt markers and other office supplies through such chains as Home Depot and Staples. It came to be known as Avery Dennison Corporation. The business so acquired from Dennison Manufacturing, became the Office and Consumer Products Division. This business along with their “Designed and Engineered Solutions” business was later sold to their largest customer CCL Industries Inc. for 500 Million USD.
R Stanton Avery
R Stanton Avery died in 1997 at the age of 90 years. At that time the company had 16,000 employees and annual sales of $3.2 billion. As of 2016, Avery Dennison’s sales were 6.09 Billion Dollars with manufacturing and distribution presence in over 50 countries, product sales in 90 countries and 25000 employees worldwide. They are ranked 427 in the list of Fortune 500 companies.
Raj Gopal Srinivasan
As western markets started showing signs of saturation and slowing growth rates, Avery Dennison took a strategic decision to invest in emerging markets.Chinaand India being home to over 37% of the world population became the obvious destinations to invest into. The China investment happened in 1994-95 and investments into India followed soon after. Indian pressure sensitive labels market was still in a nascent stage and the potential of this technology had neither been fully unraveled or exploited. Wet glue labels were largely prevalent. Manual labeling or wet glue applicators were in use with most brand owners. An Avery Dennison team, led by Ron, set up its base in India. Raj Gopal Srinivasan was appointed the first General Manager to build and to lead a motivated team. Under his dynamic leadership the first team of 25-30 employees gave shape to the project and in March 1997Avery Dennison India Private Limitedcommenced operations as a part of Asia Pacific Division of Avery Dennison Corporation.
The initial operations were started in a leased facility at Narsinghpur Industrial Area, Gurgaon with a single slitter to slit and distribute material imported from their units outside India. Given the size of the country and the label industry spread in small numbers across all regions, it was gigantic task with a limited team to achieve levels of business that would do justice to their stature as a multinational. Raj and his team did an excellent job by building personal rapport and relationship that extended bonding not only to the company managements but also to the families of owners. It was relationship selling at its best. A setup that was based entirely on imports was difficult to sustain as custom duties were high, foreign exchange fluctuated and rules were stringent. The input cost variations made stable selling prices a challenge.The management at Avery Dennison soon realized the imperative need to produce locally. A one meter wide hotmelt adhesive coater was installed in January 1998 to produce stocks with imported raw materials. The initial staff had a perfect team spirit instilled in them and motivated to achieve more with less resources.
Mahesh Pathak
A few of those initial team members of Raj Srinivasan are still working with Avery Dennison.Mahesh Pathak, joined in 1997 asone responsible for entire process and quality of plants. He was instrumental in setting up the entire department from scratch and commercialized all products locally with success. He was responsible for the organization to be the first certified Six-Sigma BB in whole of Asia-pacific region. He is also responsible for having lead the expansion and setting up of all plants. He has risen to be theSenior Operations Director – South Asia Pacific and Sub-Saharan Africa (SAP and SSA).Umesh Agrawal, joined in 1997 as materials manager and over the years took up different responsibilities in the organization. Heading the operations from 2001-2003, Head of business and product development 2003-2006, Director-Supply Chain and Product Development 2006-2012, Director Supply Chain 2012-2014 South Asia and South Africa and now Director Supply Chain, Asia Pacific.Muralie KS, a Chartered accountant joined the team later in 2008, he is the Finance Director of the company.Sailesh Kapur joined Avery’s team in January 2008, he built up a strong connect with customers and also shaped up the present structure of their sales organization. Other members of Raj Srinivasan’s team who also contributed to making a strong foundation for the project but later left the organization includeDhiraj KapurandKapil Anand.
Once local production started, business did begin to settle down, however high duties and political uncertainty in country drove the company to start innovating and develop products based on local inputs manufactured to their stringent specifications and quality control systems. In 2001, Avery Dennison started to siliconize their own release liners and started to produce adhesive locally. This exercise of localizing and reducing dependence on imports along with lean manufacturing to economies of scale helped the company to offer products at affordable prices. Avery Dennison also took upon themselves to educate brand owners about the benefits of usingPressure Sensitive Adhesives(PSA) labels and about the consistency of the quality from Avery Dennison products. This not only brought additional business to them but helped to grow the market size in the country. Once the business situation settled down, by 2004 Avery Denison India was on a steady rate of double digit growth. It was time to make significant investments in technology and people as also to contribute to the expansion of PS market in India. It was also time to expand.
Avery Dennison Plant in Pune
In 2007 land admeasuring 22 acres was acquired at Ranjangaon near Pune for expansion. In 2008 the facility was ready to go into production with a one meter hotmelt coater, with capability to run at 500 meters per minute with inline silicon coating, this compared to the first one meter coater at Gurgaon that could run at 250 meters per minute. The facility was inaugurated by Dean Scarborough, the previous global CEO and President of Avery Dennison Corporation. An interesting story of his visit is that Dean flew into Mumbai on company’s private jet from where he came to Pune in a helicopter. The pilot of the helicopter lost way and landed in fields nearby and Dean had to be brought in by a private car. In 2010 having paved the path for stable growth and leaving behind a legacy of service to the customers as a primary focus, Raj Srinivasan left for USA. He had inculcated in a culture at Avery Dennison India of going to any extent to honour commitments and deliver top-notch service. It is his legacy that 95% of genuine requirements are serviced within 36 hours. The legacy has been carried on and improved upon by the teams that have succeeded him. Good planning, in-time supplies, exact sizes and good forecasting specially with imported materials, has become a way of life for the supply chain teams now. “97% of these targets are met and we are assessed and rated as per the 36 hour target” says Vivek Kumar, who is heading the Supply Chain at Avery Dennison. He further adds, “Stringent quality control and consistent quality makes us deliver to happy customers!” With the depart of Raj Srinivasan to the USA,Anil Sharmawas appointed to head the Indian operations.
Anil Sharma
Anil Sharma brought in a new wave of professionalism. Building the foundation and establishing the fundamentals from a startup, needs a lot of personal human intervention, which was well delivered by Raj and his team. The company under Anil Sharma gradually started to move from being men driven to systems driven and building up to the next level of expansion and growth. Implementing the systems for order registration, timely delivery, payments collection and addressing customer concerns. All these processes started to become systemized while still maintaining the personal connect. 2011 was an eventful year for Avery Dennison in India. Another 1.5 meter hotmelt adhesive coater was installed at the Pune facility to enhance production capacity. Since they already had a production facility in North in Gurgaon and also in the West at Pune, a need was felt for having a stock point South India to make just-in-time supplies to customers in the south, adhering to the legacy of excellent customer service delivery. A slitting facility was also commissioned in Bangalore in 2011.
Inauguration of Innovation and Knowledge center PUNE
In the same yearAvery Dennison Knowledge centerwas set up in Bangalore. It was largely felt by Anil Sharma and his team that there was a dire need of training in the Indian label industry. There is also an acute shortage of trained manpower in the industry that was steadily growing with increasing population. High numbers of educated young people are coming out of universities getting employment and in turn creating a huge market for retail and eventually labels. According toJitesh MehtaDirector Product development, “This knowledge centre was created to be a brand neutral platform, purely to impart knowledge to converters and to their employees”. In recent times Avery Dennison has helped trained many young boys in collaboration with the Indian label association,LMAIhas also helped some of them with placement in label manufacturing companies. This centre aims to impart skills and not to do any brand promotion.The knowledge center has recently been shifted to Pune because they already had their Research and Development center there. It was synergy to have the Research and Development center and knowledge center at the same place.

With substantial investment made in 2010-11 they had surplus capacity and capabilities in their hands. Avery started to invest in the South Africa and other African markets to expand the sale of their products in these countries. Marketing team was hired locally in these countries while finance and back-end support is handled in India. It is interesting to note that they were the first among the organized global labelstock manufacturing companies who invested in these markets. Avery Dennison has in recent times also endeavored successfully to expand their reach to countries around India selling their products to Srilanka, Pakistan, Bangladesh and Nepal as well.
In 2014 to expand further and augment its range of products offered, Avery Dennison India installed another coater at Pune. This time, it was an emulsion adhesive coater of 1.50 meter width. With increased manufacturing capacity and capabilities a bigger range of products is now being offered to their customer base. According to Vivek, who heads the supply chain management in South Asia, Avery Dennison’s bulk of the production i.e., about 350-400 SKUs comes out of the Pune facility. Gurgaon plant now complements the total production most of which is rolled out from the Pune plant. Solvent based adhesive products are still imported and sold wherever required. 95% of all products sold by Avery Dennison in India are made in India complying with the Prime Minister’s call to “Make in India”. 20 years ago they were largely reliant on imports and now only 8-10% material is imported, rest is all manufactured in India.
Pankaj Bhardwaj
In 2015 Anil Sharma was elevated to take up larger responsibilities as Vice President and General Manager, South Asia Pacific and Sub Saharan Africa. His team-matePankaj Bhardwaj, became his successor as Commercial Director-South Asia, Labels and Packaging Materials. Later this year in 2017 Pankaj was entrusted with a larger role as Senior Director & General Manager-South Asia at Avery Dennison India Pvt Ltd. Pankaj became a perfect combination of Raj’s legacy of relationship building and Anil’s professionalism. While maintaining close co-operation with converters, most of whom are running family owned businesses, he leads his team to interact with brand owners advising them on decoration, value addition on labels to keeping them updated on the latest trends. Avery Dennison continues to invest in technologies and new business areas likeRFID, specialty tapes, reflective products and sustainable manufacturing. They are also investing time and money in advising printers on new decoration and converting techniques as also helping expansion of the PSA label markets to smaller towns of India.
Pankaj feels that it is good that more labelstock manufacturers are coming into the market. It maybe challenging in view of depleting margins but if that makes the market size to grow, it is welcome. Avery Dennsion looks at India as one of the fastest growing markets and they are willing to continuously invest here. Proof of their commitment is evident from setting up of R&D center, Knowledge Centre, support to LMAI, support to technical workshops and label awards, etc. Adjacent technologies do present a challenge; Shrink sleeves growing at the same rate as PSA labels, IML is a niche not very wide spread and Digital is to be watched. Indulgence in digitally printed label segment is fast becoming an imperative. Despite the market dynamics Avery Dennison India in the last 5-7 years is achieving a CAGR (Compound aggregate growth rate) of double digits.


Recyclability and waste management are industry challenges. As an environmentally consciouslyCorporation, Avery Dennison has published its global sustainability goals. Avery Dennison India is making steady progress to support these goals by having all Indian sites FSC certified and more than 50% paper sourced from FSC certified sources. Also, all Indian sites are more than 99% landfill free.

Company is continually redesigning its products to reduce carbon footprint and promoting 25 mic PET liners given thatpaper liners are largely 60-62 gsm substance and are extremely difficult to recycle. PET is recyclable thereby reducing the impact on environment.

Corporate social responsibility is getting increasing focus for Avery DennisonIndia. Company has multiple programs in the areas of women empowerment, children health and education. Among other programs, Avery Dennison Foundation runs a program by the name of 'Avery Dennison Spirit Of Inventions' in collaboration with six universities by recognizing and rewarding innovative ideas from students in the field of science, engineering and technology.




Written by Harveer Sahni Chairman, Weldon Celloplast Limited, New Delhi August 2017
Printing magazines and publications may reproduce this article giving credit to author.
For advertising on this blog please email toharveersahni@gmail.com

On 9th of December 2017, Label Manufacturers Association of India (LMAI) conducted a “Technical workshop and networking session” at hotel The Lalit, Chandigarh. It was a very successful event attended by almost 100 delegates giving credibility to LMAI’s efforts to extend its membership to smaller towns that are now attracting investment in production of labels.

The event besides delivering knowledge provided opportunity to printers to join the mainstream association with a platform to interact and network with their peers in the industry. The event was sponsored by Avery Dennison India Private Ltd., SMI Coated Products Pvt. Ltd., Flint Group, NBG Printographic Machinery Co. Pvt. Ltd., Provin Technos Pvt Ltd. and HP Inc. and offered an opportunity to them for making presentations to new entrants in nascent areas.

The evening’s first presentation was made by Ankur Joshi Product Manager of Provin Technos Pvt. Ltd. He explained in detail about the Miyakoshi presses offered by them. This was followed by a very thought provoking session by Bhupinder Singh of Avery Dennison. He initially explained how Avery partnered with printers to offer the PS Label solutions engineered to their specific needs.

He then spoke on ground realities and effects of competition in the label industry with emphasis on the imperative need to innovate and decorate their product adding value to the end product such that even if the margin in terms of percentage wise remains the same the quantum of profit gets bigger due to higher value of the end product. He also gave a comparison of PS labels to wet glue and suggested ways to motivate wet glue customers to switch over to PS labels. Shamim Alam of HP Indigo impressed upon the need for change in the label industry to achieve growth. He presented case studies in personalization with digital to achieve success and dwelled on possibilities by going digital. Harshal Mahajan of SMI Coated Products Pvt. Ltd. made a presentation to educate printers on the right selection of face paper, adhesive and liner. He also spoke on the effects of weather, ambient temperature, storage condition and service temperature on labels and label materials. Sailesh Sharma of Flint informed the gathering about upcoming trends in inks. He also explained the negative effects of migration and Flint’s support to customers for low migration printing and converting. He also spoke of Good Manufacturing Practices and benefits of LED UV inks offered by them. Finally Nitin Garg and Kishore of NBG Printographics presented details of the new indigenous full servo flexo press developed and offered by them.

LMAI President Kuldip Goel in his short speech impressed upon printers to invest in capabilities to innovate and create value in their products to attain continued growth. Harveer Sahni, on behalf of LMAI spoke on the path traversed by LMAI, benefits of its membership and the programs conducted by it. LMAI was established 15 years ago by a small group of printers and the association has thereafter grown to over 350 members. LMAI is recognized by global entities like Tarsus, FINAT and TLMI.

It s also a part of L9, a global alliance of world’s leading nine label associations. LMAI organizes technical and networking sessions across various geographical zones of India. These include programs on cost restructuring, GST training and other important issues. Their annual conference has become a must attend event for the label industry. LMAI has partnered with Tarsus and extended their support to Labelexpo India. On the sidelines of next Labelexpo, LMAI will be hosting the LMAI label awards gala evening and the L9 meet where printer members from these global associations are expected to attend and network with Indian printers. LMAI also successfully publish their magazine, “Label Legacy”. The next LMAI Technical Workshop and networking meet is planned to be held early next year in Chennai.

In conclusion Rajesh Nema honorary secretary LMAI thanked the delegates for their presence and also acknowledged the hard work put in and support given by local printer members Aditya Kashyap and Vishal Vohra in organizing this successful event.  The evening ended with networking over cocktails and dinner.

Label Manufacturers Association of India

A-418, Mayuresh Trade Center,Plot no: 04, sector-19, Vashi Turbhe Road,Vashi, Navi mumbai: 400 703

Mob : 08097333995

Web: www.lmai.in

Posted on behalf of LMAI by Harveer Sahni December 2017

This is the final part of History of Indian Label Industry” up to third quarter of 2019 written by the author. The history would look incomplete if mention was not made of those who started their label journey from scratch or very humble beginning and then rose to a pinnacle achieving success not only in the home market but also internationally and continue with their journey to greater heights.

From the start of new Millennium in 2000 until the time of writing this part of the history, enormous changes have come about in the Indian label industry. Label printing companies who started from virtually nothing, grew and spread to multiple locations. Some of the bigger ones on the way, decided to sell out to or partnered with foreign companies who were entering the Indian market for label manufacturing. Label, being a miniscule portion of the total packaging cost of a product, does not deliver very large turnover as compared to that of package printing or flexible packaging companies.

However, it does generate relatively higher profit margins than that of high turnover package printing industry. For this reason, we did not see any label companies in the earlier part of the new Millennium who could reach a coveted target of Rupees 100 Crore or a Billion Rupees as annual sales turnover. However, some packaging companies or multinationals who invested in labels as well, were above this figure. It was incredible that at least three Indian startup companies who started their business purely with stickers that later evolved as labels, grew to cross Rupees 100 Crores turnover or more in 2018-2019.

First among them is Manish Desai led Mudrika Labels. Sandeep Desai working at a greeting cards company started trading in stickers that he outsourced in 1975 and a year later he started screen printing them at home. His 10-year-old cousin, Manish was always excited to see stickers being made. In 1977 Sandeep moved his sticker manufacturing to a 500 square feet factory in Malad.

In 1985 they started outsourcing pregummed sheets and get them printed on offset to finally finish them to be stickers at their factory. They grew and expanded into packaging, making cartons and corrugated boxes. Sandeep eventually moved into packaging and the young Manish who had labels in his heart, in 1996 expanded into labels with Kopack label presses and later many Gallus presses. He further expanded integrating backwards to produce self-adhesive labelstocks and collaborated with a Korean company to produce heat transfer labels. By 2019 Mudrika labels were working out of 100,000 square foot shop floor, 550 workforce to achieve a Rupees 160 Crore (1.60 Billion Rupees) annual sales turnover.

The second person to achieve this Kuldip Goel of Any Graphics started from very humble beginnings. At a tender age of 14 years he started making stickers by screen printing manually himself to earn some money while still in school. He did this in his one room home. Despite extreme hardships in life he remained honest and focussed on providing the best in quality and indulging in innovation. In 1989 he started his maiden venture Stickline in Noida. By start of the millennium Kuldip’s company Any Graphics was recognised as one of the best label manufacturers in quality and one that never cut prices to get orders but prove their innovative capabilities to convince customers. From mere screen printing he went on to add dome labels and letterpress printed labels in his portfolio. In 2009 he moved to a 100,000 square feet clean sanitized dust free factory adding, Heidelberg Offset Presses, Orthotecs and a fully loaded Omet flexo and screen combination label press. He also became one of the largest makers of rigid boxes.

By 2019 he had crossed the Rupees 100Crore sale without compromising profit margins and becoming one of the most awarded companies in India. In 2019 he commenced construction of a certified green factory spread over 15000 square meter plot size and 250,000 square feet shop floor.

 The third printer who grew in similar pattern, a stout follower of Lord Shiva who greets people with, “Jai Bhole Ki” (Victory to Lord Shiva, lovingly referred to as Bhole) Sanjeev Sondhi, started his career as a medical Representative and carried on in the profession switching jobs until 2005 when he decided to trade in Barcode labels, printers and accessories.

He was looking for bigger things in life! Two years later in 2006 he launched his maiden start-up venture Zircon Technologies India Limited with a Mark Andy 2200 Label press in Dehradun. Being a salesperson himself he drove the company in fast mode expansion and in a few years added multiple Mark Andy and Omet label presses which include the high-end combination Omet Vary flex 430mm. In just 15 years of inception Zircon crossed the Rupees 100 Crore reaching 120 Crores annual turnover mark coming purely from label manufacturing, “a record in itself”! While other successful label companies at this stage would look for foreign suitors, Zircon in 2019 was the first totally indigenous label manufacturing company planning to go public to raise capital for future expansion. They got the approval from SEBI in November 2018 with plans to open a 90-100 Crores public issue. Waiting for an appropriate time to launch their public issue Zircon continued to grow and invest in expansion. Sanjeev hoped to invest 80 percent of the receipts in expanding labels business while the rest in other allied products. Sanjeev was even looking at inorganic growth by indulging in Mergers and Acquisitions. With 3 factories in Dehradun and one in Chennai Sanjeev Sondhi aims to grow multi-fold with blessing of Bhole (Lord Shiva).

Having achieved such success through sheer commitment and hard work it is natural for companies like the three mentioned above to look at other avenues in synergy with their business to achieve a faster growth. All the above, while they continued to be proud of their beginnings and aware of the evolution, started to study or invest in new technologies. 

 We had reached a time when multiple labelling technologies surfaced, and future had many surprises in store. From the primitive times when a label had to be either tied to a product or riveted on to it or affixed with a wheat flour paste, we believed to have reached a pinnacle when self-adhesive or pressure sensitive adhesive labels that were developed and grew to establish as a predominant labelling technology. Initially it was the manually applied wet glue adhesive paper labels that were in use. With development of starch and dextrin-based glues and availability of automatic wet glue labelling equipment, wet glue labels became the most widely used method of labelling. Most of the organised industry employed packaging lines incorporating wet glue labelling. It was used in all segments like pharmaceuticals, Liquor, cosmetics, oils and in fact most of the products that were packed in glass bottles or metal cans. When plastics, mostly HDPE (High Density Polyethylene), started to evolve as a preferred packaging material for glass bottles and cans due to ease of manufacturing, reduction of freight due to lighter weight per can, possibility to produce in different shapes and colours, labelling with starch or dextrin based adhesive became a challenge. This change was taking place during the 1970s and 1980s. Since HDPE is a low energy material, paper labels with water-based adhesives made from various gums, starches and dextrins would not anchor on to the containers or would fall off in transit. Labels with pressure sensitive adhesives or stickers had already started being made initially by screen printing methods and later by offset printing, these labels would stick well just by application of pressure. They did not have to wait for drying and could be packed instantly after labelling while the wet glue labels would have adhesives oozing out on the sides and attracting dust and shifting in packing process, adversely affecting the aesthetics. More and more companies were opting for these stickers.

Towards the end of last century self-adhesive labels evolved in roll form and the automatic labelling equipment for pressure sensitive adhesive labels became available. Many companies did resist shifting from wet glue to self-adhesive due to the high cost of label applicator replacements.

This is a big challenge that the likes of printers mentioned above faced and yet with their firm resolve they became a part of the change that brought them success. As the retail became dependent on customer choices and there was need for better decorated labels, self-adhesive labels became the preferred labelling technology and grew at fast pace. In between screen printing on containers also started but a slow process that did not have much decoration as compared to printed labels, it did not grow as a preferred process. Self-adhesive grew so much that it became almost 50% of all the labels produced in India. As we entered the new millennium and started looking also into future the thought process for future of labels is becoming extremely diverse and evolving in different tangents. Shrink sleeves came in to take away a big market share given the possibility of 360 degrees visibility. Wrap around labels also became extensively used in the beverage segment. Heat transfer label technology that had originated as Therimage Label technology developed by Dennison Manufacturing company in USA in the 1990s did not flourish then because Avery, who acquired Dennison, did not promote it as it was not in sync with their core business of self-adhesive labels. Once the patents expired, the Heat Transfer Labels or HTL reappeared in the second decade of new millennium and started growing. In mould labels is another labelling technology that had found usage in many segments and started registering growth in large volume usage. At this time, I try and link the changes to the three above who understood the need to expand the scope of labels in their business portfolio. While Mudrika as I mentioned invested in heat transfer labels, Any Graphics into innovative labels and rigid boxes and Zircon also started moving into brand security and innovative packaging including spiral wound containers.

Around this time environmental concerns also impacted the self-adhesive label industry as almost 50% of the converted product is waste going to landfills. Much work was being done on this to reduce the liner tonnage by opting for thinner filmic liners that can be recycled and by developing linerless labels.

Digital printing on to the products is another technology that may replace some of the usage of self-adhesive labels. All said and done, the sheer market size in India and the inertia, brings business to all label technologies and for this reason the self-adhesive labels market continued to grow at double digit rates. The industry will keep evolving both in terms of quality and innovation as also taking environmental concerns in its stride.

In over a year, as another decade ends, the author will update the history on the outcome of such endeavours. The total History as chronicled by the author until now is now available on this blog on links as below:
Part 1: https://harveersahni.blogspot.com/2010/08/history-of-indian-label-industry.htmlPart 2A: https://harveersahni.blogspot.com/2019/07/history-of-indian-label-industry-part-2a.htmlPart 2B: https://harveersahni.blogspot.com/search?q=History+part+2bPart 2C: https://harveersahni.blogspot.com/2019/08/history-of-indian-label-industry-part-2c.htmlPart 2 D: Above
Written by Harveer Sahni Chairman Weldon Celloplast Limited New Delhi July/September 2019
Note: No one is authorised to reproduce, copy or reprint this article until permitted by the author in writing. 

Converting process:

 

Designing a label is a designer’s job, passion and creative indulgence, but converting it into a label that will deliver the envisaged results of communicating with the consumer, is the job of a label converter.  If, as I mentioned in the earlier two parts of this series, the designer has taken care of the converters capabilities and challenges, the result is close to being as desired. However, if at the designing stage the eventual converting process is not revisited, converting may become a nightmare and may call for more time and involvement to make changes in design. Let us consider a label that is not one of the regular shapes like a square, a rectangle or a circle. If it is a like a star or an odd shape with sharp corners, it will be a challenge to die cut the labels slowing down label conversion, bringing up the cost of label. In such a situation label dispensing may also become erratic. Such label presses are now available with many label printers that die-cut and remove waste matrix of  complex shaped labels while converting but then these options are not available with all venders. The designers need to consider ease of conversion and dispensing. Sometimes designers tend to create labels in the shape of objects like a flower, a dumbbell, a butterfly, a bird or even like a falling drop. These shapes will either be difficult to die cut and will substantially slow down the label press during conversion. I am not suggesting that such shapes should not be indulged in, but on the contrary if the product and its marketing warrant’s it so and can support a higher conversion cost, it may even become a necessity to create such complex labels. At times when it is an innovation being created to reach out to a specific customer segment, the challenges in conversion and speed must take a back seat. Die-cutting in label conversion in-itself is a very exhaustive topic and an intricate technology which is beyond the purview of this article as we are dealing with the life of a label from concept, design, and conversion to its final resting on the product and its performance there from.

 

Brand Promotion:

 

Any brand from inception onwards, in its journey to success keeps gaining value as it reaches out to the product’s targeted audience. Label is one part of the package that contributes towards the brand promotion from the word go! The aesthetics and the decoration part have been dwelled upon earlier in this series, yet a very important part of the label is brand promotion. While the aesthetics and decoration of the label tempts the consumer, to impulsively lift the product off the shop shelf but it is the brand promotion in-built into the label that will bring the customers back to make a repeat purchase. A product may have been created with lot of skill and effort to be the best buy for the discerning consumer. Its commercial success will depend not only on repeated purchase by the impulsively indulgent buyer but by his spreading the message by word-of-mouth to others about the product. The information on the label should communicate the strength and reliability of the manufacturer. The label should deliver a message that the brand is “value for money” bringing appreciation from the judicious buyer who inadvertently becomes the brand’s ambassador. It is easy to mimic successful brands, but one must realize that the learned and well-informed consumer is quick to recognize a copy. I refer to this issue of duplication later in this article. The label needs to communicate the research and effort being put into creating the product to meet the emotional and aspirational requirements of the users. The label and eventually the product itself must communicate that it will add to the stature of the user. The message on label in the shortest form, given the limited space, is required to be conveyed emphatically and should be very strong and bold in branding! The content on the label is necessarily required to create an aura promoting brand recall. One must be mindful of the preferences and sensitivities of the target audience that could be children, young people, males, females or the elderly. The brand promotion capabilities of the label will create a communication link between the product and its consumer thereby establishing a channel for successful sale of the product on an ongoing basis. Often sales promotion is also incorporated in the label like free extra quantity or freebies with each purchase but here a word of caution is to be remembered, one should not confuse brand promotion with sales promotion. Brand promotion is a priority for building stature and value of a brand in the customers mind while sales promotion is a temporary step to give intermittent boost to sales. While brand promotion brings long term gains, sales promotion gives shorter gain.

 

Brand Protection:

 

As brands attain popularity and grow driving-in more revenue, another set of people wanting to make quick money by cashing in on the value of these brands, start to create look-alikes, duplicates and counterfeits. The innocent user falls prey to such unscrupulous elements by buying these non-standard products. They are exposed to dangers of being harmed by usage of such spurious products. Consumer is unable to judge whether the product is duplicate or the original product sold by the brand owner is of inferior quality. The brand is likely to suffer in value and reliability for no fault of theirs. The menace of counterfeits has attained gigantic proportions. According to a report by “The Organisation for Economic Co-operation and Development (OECD)”, Trade in counterfeit and pirated goods has risen steadily in the last few years – even as overall trade volumes stagnated – and now stands at 3.3% of global trade, according to a new report by the OECD and the EU’s Intellectual Property Office. Trends in Trade in Counterfeit and Pirated Goods puts the value of imported fake goods worldwide based on 2016 customs seizure data at USD 509 billion, up from USD 461 billion in 2013 (2.5% of world trade). 

 

 

It has become an imperative to incorporate security features in labels and packages, as a part of brand protection keeping in mind that all brand protection features need to facilitate brand authentication as well. What good is a security feature if the user cannot verify its authenticity?  Holograms have been used for quite some time and they have a high level of security in them but in recent time holographic labels without security features but resembling the original holograms have made it difficult for the consumers to differentiate between the original and fakes. The topic of security is large and needs to be dwelled upon separately, however still I emphasize that security features need to be considered while designing labels for leading brands. These may be tamper-evident labels, labels with micro texting, thermo chromic inks, invisible inks, holograms and labels with special printing effects that help in brand protection. Building-in security or anti-counterfeiting features in labels and the packages is an exercise that needs to be revisited by brand owners and by label designers from time to time. If the label security features have not been reviewed for long, it is possible that the counterfeiters will develop something resembling it. It is a known fact when referring duplicators, “If someone can make it, there is someone who can fake it”

 

Innovation:

Consumer is the king! It is a famous quote, I would modify it a little and say, Consumer is the king maker!” If consumers approve of a product, it could deliver fortunes to the brand owners. So, to reach out to these king makers, the brand owner must innovate both in the package and label design. One sometimes wonders what innovation one can create in a label. A small patch of label that carries the brand and its information, can be decorated as mentioned earlier in this series with foiling, embossing, varnishing, lamination and die-cutting in various shape. However, in an effort to catch the consumers fancy, labels must have innovations as per the label segment they cater to. A food product label is created with a natural effect where you can see and feel the texture of the label. Portraying freshness, a leaf or a flower may be created to exhibit water droplets that one can touch and feel. These are accomplished by using diverse printing and processing technologies on their combination presses. Development of such labels is the outcome of creative capabilities of innovative label printing companies. I quote some of the innovations that I have seen in recent times;

 


Consider a wine label; Wine enthusiasts like to know about the wine before indulging in it. They wish to know the quality of grapes used for making that wine, the region and the terrain where the grapes came from. The label is made like a book to be read! One cannot put all this information on a single label, so labels are produced like a small booklet affixed to the wine bottle.

 

 

 

The hazards of using infected syringes, has been highlighted for long to curtail the spread of infection. There is an imperative need to dispose-off the used needles safely. I visited the Schreiner facility in Munich Germany, some time ago and was shown labels where after use the needle is broken on to a plastic trap which forms a part of the label on disposable syringe. These traps are then sent for safe treatment and disposal.

 

 

 

 


Another interesting example is a label created for the Heinz tomato ketchup pack. On one side if you open the pack, ketchup can be squeezed out like it is done from a regular bottle. However, if there is need to use the ketchup as dip, one can peel off the entire label by pulling the tab on another end to expose the ketchup and get a feel as if it was in a bowl.

 

 


Other innovations are like a safety temperature indicating label on cooking gas cylinders that would change colours to indicate safe temperatures or Braille labels on wine bottles for the physically challenged blind who also like normal people enjoy their wine and will like to read the information as wine lovers.

 

Summary

Label printing and converting technologies continue to evolve and I have written about the different processes on my blog where a lot of information is available. The printing that initially surfaced as letter press, moved over to flexographic printing followed by stand alone or hybrid presses incorporating combination of flexo, digital, screen, offset Rotogravure printing and diverse embellishing process like hot-foil, cold-foil, UV varnish, embossing, debossing, front and back printing all done in a single pass. The packaging development specialists now need to be well versed with all the technologies and processes. In this three-part series, one can see the journey of the label from concept to its life on the product after application. It goes through a technical life cycle interacting with diverse technologies from design, to printing, conversion, dispensing and life thereafter. Each of the technologies that the label encounters in its life cycle including the chemical, mechanical and physical properties is a science it itself. Before concluding we must keep in mind the end-of-life waste management while creating a label or package. The whole chain of persons who contribute to the life of a label are a team who eventually rejoice in the success of a product that adorns a label they created.

The complete 3 part series are accessible at the following links;

https://harveersahni.blogspot.com/2014/09/the-life-of-label-i.html

http://harveersahni.blogspot.com/2014/12/the-life-of-label-ii.html

https://harveersahni.blogspot.com/2022/02/life-of-label-iii.html

 

Written by Harveer Sahni, Chairman, Weldon Celloplast Limited, New Delhi-110008 India, January 2015 and updated in February 2022

Dhiresh Gosalia
As a young boy in school I had heard my school principal speaking about the American people. He had spent long time in the United States before returning to India to become the principal of our school. He said, the Americans when talking about their country, business or otherwise would like to hear, tell and experience words like Largest, Biggest, Tallest, Deepest, Longest, Costliest and so on. The habit was promptly adopted by the north Indian Punjabis, and with time, people across India have adopted the habit. They love it and wish to hear, tell and try hard to achieve this benchmark. Dhiresh Gosalia is one such achiever. He is the undisputed largest manufacturer of pressure sensitive adhesives (PSA) in India. His company Jesons Industries Limited commands over 70% of the market share for these products. It is a unique feat that few people aspire and achieve in their life time. Dhiresh Gosalia Managing Director of Jesons, is an approachable, realistic and straightforward individual. A dreamer and achiever packed in one. I remember once some 10 years ago when I approached him for a supply problem (He has been a star supplier for my label stock manufacturing company), his reply was clear cut and straightforward, “I have always wanted my company to be system driven and not person driven” he further added, “if there is an anomaly, I need to correct it. Else the customers need to understand the system we have”. Dhiresh has built a strong company on sheer hard work, commitment and delegation. He firmly believes in the mantra, “Think big and be innovative”.
 
Self Adhesive Stickers/Labels

Shashikant Gosalia, a Mumbai based trader in textile chemicals saw future in industry and manufacturing. In 1981, he setup his startup enterprise, Jesons Corporation to manufacture wood adhesive and binders. By 1985 he saw potential in the growing self adhesive label and tape market and started producing pressure sensitive adhesives (PSA’s). The initial plant consisted of two reaction vessels, one of 1 ton capacity and the second of 500 KG. The total installed production capacity was 300 tons per annum. Those days they were producing just 5 tons per month. In 1992 Shashikant saw growth in the market and decided to move his manufacturing to a bigger 3000 square feet factory in Palghar near Mumbai. Unfortunately that year he passed away due to a lung ailment, leaving the reigns of his startup venture in the hands of his son Dhiresh, who had been in the business with him for four years. Dhiresh was used to the fact that his father was the boss and handling the company but when responsibility came to rest on him due to this tragedy, he took hold of himself and indulged in the right earnest. He took stock of the situation and reviewed the ground realities prevailing at that point of time. The size of operations in his company was rather small for a huge debt of Rs. 85 lakhs. This did not deter his determination to think big. He was a dreamer, which he still is, as he self confesses. A dreamer who works hard to make his dreams a reality. He saw a whole lot of future in the PSA industry. He fondly remembers the day in 1985 when they produced and sold the “Sticker adhesive” to their first customer, Gunvantbhai of Excel inks, a trader of screen printing materials. He carried the 100kg lot in his car to deliver it. Dhiresh decided to indulge vigorously in this product segment and studied the business very intricately. He came to a decision that they were using a wrong chemistry for the PSA segment in which they wanted to excel. He immediately decided to switch over from VAM (Vinyl acetate Monomer) based chemistry to Acrylate based chemistry. It was a tough call but he took it boldly and emphatically, proving his resolve to lead the company to success.
PSA Tapes
As a young boy Dhiresh had dreamt of meeting the challenge of excelling against the multinational giants like Rohm & Haas and BASF who are world leaders in PSA’s. The task was gigantic yet the resolve was firm. He sold his Mumbai factory, home and office to raise working capital for his manufacturing. It was time to shift gears and move his business to a higher level. The process thereafter has been historical. In 1994 the second unit at Palghar was commissioned to produce Polyurethane based adhesive for flexible packaging and PSA’s. In 1996 when incentives and tax benefits were offered, they shifted to a small 2000 square feet unit in Daman. A year later the facility at Daman had swelled to be a 20,000 square feet manufacturing unit. Another year down the line in 1998, Dhiresh bought a 60,000 square feet plot opposite the existing factory at Daman and built a 45000 square feet plant creating additional capacity.  At this time Jesons collaborated with Anchor adhesive to produce Polygrip brand rubber resin based adhesives. This Polygrip part of business was later in 2010 sold along with brand to Atul Ltd.

 
Jesons Daman Factory
Dhiresh’s resolve to think big, lead him to plan manufacturing globally at locations outside India. In 2003 he setup a 120,000 square feet factory in China and in 2004 a 60,000 square feet unit in Nepal to produce PSA’s and Paint emulsions. Unfortunately both these units had to be closed. The China unit was sold off in 2011 as it was not sustainable due to language problems and difficult work culture. The Nepal unit had to be closed in 2009 due to Maoist terrorist problems. Two of their security guards were shot dead. However now, the process for restarting the Nepal unit has been initiated. Production is expected to commence soon. In 2008, Jesons moved northwards in India and setup and additional manufacturing capacity at a 100,000 square feet facility in Roorkee to produce PSA, Paint emulsion, Construction chemicals and Leather chemicals. This year in 2012, Jesons has taken a very futuristic step by setting up a 5000 square feet state of art technology centre at Navi Mumbai, with an over Rupees 3.00 Crore investment in testing instruments. The centre is headed by a senior scientist specializing in polymer chemistry. With an overwhelming 70% marketshare in the self adhesive label and tape market, Dhiresh is confident there is scope for more. He, in his stride has taken on, on established players in the trade like Pidilite and Jubilant and has left them far behind in the number game, when we talk of PSA’s. He however laments that the pressure sensitive adhesive products industry lacks visionaries and companies who can take on multinational competitors like Avery and Raflatac. He feels, if he has succeeded in presence of world leaders like Rohm & Haas and BASF, others can also do it. All it needs is the ability to think big and innovate. Labels and tapes is a highly fragmented segment of the industry. It took 15 years for our coaters to achieve a speed of 50 meters per minute, there may be hardly one unit coating at 100 meters per minute. Big investment in state of art coating equipment is needed, he reiterates the need is to think big and innovate! Money is available for those who Endeavour.

Dhiresh is an avid reader and finds books as ideal motivators while his parents have been the teachers, the teachers who are the influence on every person’s persona. Being the only son, he joined his father’s business after graduating from Jai Hind College Mumbai. His only sister is married to a gold medalist eye surgeon now settled in Mumbai. Extremely interesting; In between his busy schedule and intense involvement in business, he found time to complete a three year executive Management programm from Harvard Business School!
Jesons Parel Office
His company Jesons Industries Limited is headquartered in an impressive 6500 square feet 9th floor corporate office in prestigious Peninsula Towers in Lower Parel, Mumbai. Jesons’ manufacturing emanates out of a total working space of over 1,85,000 square feet. 250 employees work tirelessly to produce 60000 tons per annum out of the installed capacity of 86000 tons per annum. It really is an achievement considering the initial installed capacity of 300 tons per annum. More or less close to what the capacity that was per year is now per day! PSA’s are 55-60% of their business with sales in 23 countries. Sale in last year was Rupees 450 Crores and is targeted at 550 Crores in the current financial year. 5 years hence Dhiresh feels they will be over Rs.1200 Crores. While talking about these figures he still remembers his first big break in the PSA industry when he sold a fifty thousand Rupees consignment to Hindustan Adhesives Limited, considered the most important PSA user at that time. It was a morale booster. The most difficult time came not long ago when in 2008, the Indian Rupee started to depreciate continuously. Raw material prices were falling and customers were expecting and getting lower prices. The buying was expensive while sales were being made at lower prices. First time in his life, Dhiresh made a massive loss! Jesons was not able to service their loans. Firm resolve, power to think and hard work is what it is all about, Dhiresh drove-in, the highest profit for Jesons in the year that followed.

Madhavi, Dhiresh’s wife is a masters in philosophy. Intelligent, smart, business woman and yet a home maker! She has been supporting Dhiresh by being at his side throughout. In the last two decades that I have known them I have seen Madhavi coming to office each morning after sending children to school and returning home in the afternoons to be with them. She has provided the perfect support. Her influence on this business is evident, just look around in the Jesons corporate office and you will see women manning all the important desks! Dhiresh has to agree women deliver! Honestly, even I believe. After seeing Jesons’ progress, I confirm, YES they do. Dhiresh and Madhavi have two wonderful daughters, Jhelum and Raveena. Jhelum has completed her BBA from London and followed it up with Masters in Theater production also from London. She is now in Mumbai and from earlier in June 2012 (Last month) she has started to work in Jesons. The reigns in her hand appear to be not far away. Raveena is still studying for graduation at Jaihind College, Mumbai.
In three years Dhiresh plans to completely professionalise the company, step down as CEO and hand over charge to a professional CEO. He will perhaps have more time for himself and his hobbies that include reading, walking and playing tennis. He is not sure what he will do after handing over charge of Jesons. He will still be working and that is sure.  “It could be a foray into entertainment, another venture or a completely different enterprise.” However still the mantra will remain, “Think big and innovate”.
Written by Harveer Sahni, Managing Director, Weldon Celloplast Limited, New Delhi-110008 1st July, 2012.