LMAI Webinar: Label printers’ woes, price increases and shortage of inputs

LMAI Webinar: Label printers’ woes, price increases and shortage of inputs
Frequent increase in paper prices have been adversely impacting the printing and packaging industry in recent times. The print industry has been at the receiving end not just because of the price rise but also due to shortages of paper and that too at a time when demand is rising. The printers have suffered because of long lockdowns due to Covid-19 pandemic; they had hardly heaved a sigh of relief as the situation started to improve when prices began their upward movement followed by shortages or unavailability of critical inputs, adding to their operational problems. The self-adhesive label printing and converting industry is an extension of the sheetfed or unsupported web printing industry. Unfortunately, the impact of the present situation on label printers is more severe, given the complex nature of their major raw materials, the self-adhesive or pressure sensitive adhesive labelstock. Unlike the single layer substrate that paper or board is, the labelstock is a laminate with many inputs. The face materials vary from various kinds of paper substrates, films, foils, etc., then there is a range of pressure sensitive adhesives like emulsion and hotmelts in variants like permanent, removable, for low and high temperature applications that are formulated with various polymers, plasticizers, emulsifiers, and other chemicals. Lastly the release base papers and silicone formulations. All these inputs are facing price increases. Realizing the impact and seriousness of the situation, LMAI (The Label Manufacturers Association of India) initiated by the current President Rajesh Nema, organized a webinar titled "Knowledge – Accelerating Growth" on 30th October 2021. The panelists included Saurabh Agarwal-Avery Dennison, Ajay Mehta- SMI Coated Products, Prashanth Raveendran- Seljegat Printers and Manish Desai- Mudrika labels. The webinar was moderated by Jaideep Singh Secretary LMAI and coordinated by Anurag Mohan Management committee member.

 

 

 

Ajay Mehta
Ajay Mehta spoke on the gravity of the situation due to rise in prices with price increases being announced by paper mills frequently despite not getting their full requirements of materials. Forward contracts are made with paper mills but those are for quantities required and mills in general, charge prices prevailing at the time of dispatch. However still, the increasing international freight rates, reduced availability of raw stocks with mills and the upswing in demand impacts adversely. While the mills give a date whereafter new enhanced prices will be applicable, but the adhesive suppliers do not even give time for price increase and announce the new price with immediate effect. Paper mills supplying release base papers are either facing shortages of pulp so have lesser materials to offer or they to recover the losses incurred during lockdowns are directing their materials to markets where the get higher value for their products. He cautioned that by modest estimates, the label industry will stand to lose over Rupees 250 Crores annually and there is no way this loss can be absorbed, they have no alternative but to pass on the price increase to the printers. They do get resistance from some quarters but there is no way to compromise on this if one has to survive and keep the company in sound health.

 

 

Manish Desai

Manish Desai of Mudrika Labels mentioned that print buyers strongly resist the price increases by expressing that there are other printers ready to supply at lower rates, however according to him they must be persistent as there is no other option. The possibility to downscale the product specification by lowering substrate grammages and adhesive coat weights to keep the prices stagnant is not the right step and will lead to inferior quality and rejections at the customer’s quality control. Moreover, since many print buyers are now mentioning the standard brand labelstock usage in labels supplied to them, printers do  not have the option to consider alternate suppliers. He suggested to the labelstock manufacturers that since they interact with print buyers to get their materials approved, they should in turn also impress upon to approve price increases in tune with raw material price escalations. It would also be prudent for labelstock manufacturers to make forward contracts with raw material suppliers such that they in turn can give some breathing time for printers to settle down with new prices. Price rise is an ongoing process in growing economies and eventually the industry settles down with it in 3-4 months, unfortunately now it is at a challenging time and too frequent. He further added that amongst their customers, with privately owned companies it is easy to get price approvals as one can deal directly with senior management and justify the need for higher prices. Contrary to this, it takes 3 to 6 months to get approval from multinational companies as they have multiple layers of management and the price approval is a long-drawn process and by the time the approval comes, the prices may already have increased some more.

 

 

Saurabh Agarwal
 

 

 

Saurabh Agarwal of Avery Dennison mentioned “'The significant increase in demand post the improvement in pandemic impact, especially in the large economies of the world, while the supply environment continuing to remain constrained has been the single biggest reason for the serious inflationary pressures. The rising oil and energy prices and the prevailing ocean freight crisis intensifies the impact and is now impacting almost every region. At Avery Dennison, all our efforts are geared to continue serving our customers in the best possible way during these volatile times, while at the same time keeping them informed of the prevailing situation.”

 

 

Prashanth Raveendran of Seljegat Printers was more focused stating that they have reached a level of success by continuously investing in the finest equipment to manufacture labels to international standards and creating innovative products. He said, not getting the appropriate and remunerative price for their products will hamper their growth and not justify their huge investments. He stressed that if some print buyers do not understand the situation and do not agree to give the right prices, unfortunately and sadly we will have to forego such orders. After all, we have to service our financial commitments.

 

Priyank Vasa
To get a wider view on the topic the author interacted with some more industry constituents. Priyank Vasa of Ahmedabad based Unick Fix-a-Form says, “The recent price hikes and inflation in raw materials has got us wondering how long we can sustain a healthy margin while continuing to offer the best rates and quality to our customers. Production efficiency has been impacted in the past two years because of the pandemic. Looking at the current situation, it is tough to offset increasing cost of raw materials with an improved efficiency. Labels have become a commodity, unlike older days where one could reap the benefits of developing a product for years altogether. Product  diversification could be the key which could offer a good balance between profitability and volume. Current market conditions do not offer many niche segments where business could thrive. Sustainability of the margins will take the driving seat vs the volumes. Expansion models must be feather light as nature of our industry needs repetitive investments that come with an interest burden.”

 

 

Mahendra Shah
Mahendra Shah of Renault Paper Palghar, a part of Manohar Packaging group says, “We call ourselves manufacturers of labels but technically, we are just converters without any consumer brand-value which can be encashed at a later part of our entrepreneurial tenure. Our current or past investments do not last long, due to fast changing technology. If you do not capitalize your investment in the first one thousand days, your time and energy is wasted in just recouping the investments done. Really, is this why we became entrepreneurs? Competition was always there and will remain in future, the only difference is the mindset. Now with fast evolving technologies we need to achieve the  return on our investment at a faster pace. As first-generation entrepreneurs, we took harsh calls and succeeded, with this huge price impact on our inputs now, we all need a fearless attitude to go for price increases from our customers before it is too late. We may lose some customers but with clear thoughts I am sure we can all make our business profitable and sustainable.” 

 

 

Anuj Bhargava

 

 

Anuj Bhargava of Kumar labels asserts that the price increase must be passed on and it is an imperative for survival. Another point he mentioned is that the industry is not realizing that people are a necessity in a company to work efficiently and the cost of people has dramatically increased post covid. So that cost combined with the enhanced raw material costs is a “Killer.” If label printers do not pass on the impact of the combined cost increase, then definitely it is a formula for suicide.

 

 

The PSA or self-adhesive labels industry is already at crossroads whereby evolution is leading to a lot of demand growth going off to different evolving technologies like shrink sleeves, inmold labels, wraparound labels and direct on product digital printing. Expansion in capacities coupled with commercial and other offset printers, facing pressure from the online communication, also investing in label manufacturing is bringing about intense competition and pressure on profit margins. Label manufacturing also has another challenge which is becoming a matter of concern and that is the waste management. Adhesive coated waste matrix and the release liner that form more than 50% of the laminate is either going to landfills or being incinerated. Facing pollution controls and attending to environmental concerns the printers must now invest in measures that support sustainable and environmentally safe production processes. At such a time when input prices are going up putting margins under pressure, their woes keep on escalating, prompting them to get together as an industry and ponder over workable solutions to counter the concerns that are arising. The positive side is that in a large country India with a huge young population, the growth is evident and there will be enough for all label manufacturing technologies.

Written by Harveer Sahni Chairman Weldon Celloplast Limited New Delhi November 2021

 

Printweek India's edited version of this article  is also available at; https://www.printweek.in/Features/label-printers%E2%80%99-woes,-price-increases-and-shortage-of-inputs-55396 

Abhay Datta, a printer’s tryst with machine building

Abhay Datta, a printer’s tryst with machine building

On any given day, 96-year-old S.N. Dutta, Satya Narayan Dutta, the patriarch of Dutta family of Dutta Press New Delhi, can be seen strolling on the shop floors of their printing or machine building units, interacting with workers, and imparting instructions. The man is active and an institution himself in printing. Dutta was born on 15th of August 1926, long years before the partition of India, in a family that hailed from Lahore, then a part of British ruled united India. His father was the head of accounts for Indian railways. Sometime in the 1940s as a young man, he developed an interest in printing so went to a family acquaintance, Kedar Nath Mehta, a master printer in Amritsar for a one-year training in the art of printing. They used to print on Chandler & Price platen presses and supply labels to Punjab based distilleries in Hamira and Khasa. Chandler & Price was founded in 1881 in Cleveland, Ohio and manufactured a series of hand-fed platen jobbing presses, as well as an automatic feeder for these presses.

 

Chandker and Price Machine
Love marriages were rare in those days before the partition of India, however S.N. Dutta during his training days at Kedar Nath Mehta’s facility, developed a liking for Mehta’s daughter and eventually married her. Post partition the Dutta’s moved to their Haveli, a traditional townhouse mansion in Darya Ganj Delhi. The Haveli was a heritage building that had earlier belonged to one Sir Syed Ahmed Khan, one of the Navratans of Mughal King Akbar. It was allotted to Duttas on migration from Lahore to Delhi after partition for a sum of Rupees 4000 only. In 1951 S.N. Dutta started his maiden startup venture “Dutta Press” with a Chandler and Price machine on the ground floor of their Haveli. He bought the printing press for Rupees 1200.00 and did not have the money to put an electric motor on it. So, initially the machine was foot operated with a peddle. As a memento and a reminder of their past, the machine still stands tall on a pedestal in the lobby of their Okhla factory. Thereafter from 1951-1965 Dutta was on the move continuously, he also set up his own typesetting and composing section, then added two more machines, following it up with buying a new Heidelberg GT Platen press for just four thousand Rupees, then in the mid 1970’s a Mercedes Super Cylinder Press from Printer’s House in Faridabad, Nibolo and some more letterpress cylinder machines. Customer base acquired during this period included those from segments like beer, whiskey and lubricants with main customer being Mohan Meakin. S N Dutta has two sons Rakesh and Abhay, as business had grown and the boys were now grown up, it was time to move to the next level of business. In 1980 they moved to a new factory in Okhla and imported their first Heidelberg KORD offset press and Heidelberg TP Foil stamping machine from Germany. Those were tough times of needing import license for all imports, yet firm resolve made them to move on.

 

 

Heidelberg Weisloch Factory
Abhay Datta the younger son of S.N. Dutta, born on 16th August 1961, is an Alumnus of St. Xaviers School Delhi. He was never a serious student but had other technical interests. Barely 16 years old and in school, he started experimenting with making music systems. On finishing school, he along with his friend Joseph George set up their maiden startup venture Systm India to make and sell music systems. Abhay proudly mentions that in a couple of years his company’s turnover was higher than that of Dutta Press. Young boys in business families are prompted to spend time in family production units and Abhay was no exception and whatever exposure he got was by way of his father mentoring him to have a penchant for perfection and zero tolerance in whatever he did. One fine day his father came to him and complained, “you make so much noise testing your music systems, speakers etc., neighbours are irritated . It is not a respectable business. He appealed to Abhay that they needed help in the printing business and that he should wind up this music equipment business and join him in the printing business. Obedient as he was with immense respect for his father, Abhay could not refuse his father’s request. Abhay’s elder brother Rakesh was better in finance and other marketing activities. In just a matter of minutes Abhay decided to hand over the music business to his friend Joseph and moved on to the printing business at Dutta Press. He was sent to Heidelberg training center in Germany for training in print technologies where he spent time in the Wiesloch factory understanding mechanics and engineering of offset presses. It was an eye-opening experience for him. In India we did not have CNC machines, no auto cad computers, all the planning was done manually on huge drafting boards. It was there in Germany that he gathered an eye for perfection, low tolerances, fine finishing, good appearance and machine safety norms. This was as his father had mentored him to be a zero-tolerance person.

 

 

UV Coating Machine
Once back in the Okhla factory Abhay had to begin at the lowest rung of the ladder. He was required to clean up the machines, sweep the floor, take care of staff, serve them tea and support them in small errands besides operating all the machines personally. He learnt to run all the machines like an operator, make negatives/positives and offset plates and foil stamping blocks himself. Those were days when there were no PS plates, so he learnt all the chemistries hands on. Graining offset plates, putting sand, marbles etc. in graining machines, he did all that himself. He was a total worker like any laborer in the factory doing all kinds of jobs that included printing varnishing cutting packing and dispatch. The experience has rubbed on so well on him that even today on the shop floor in hot and humid conditions with perspiration trickling down his torso he enjoys remaining amongst his workforces. He is a hardcore technical and shopfloor production-oriented person while brother Rakesh manages the white-collar part of management. With Abhay’s penchant for perfection, he proudly mentions that we made quality, such that print buyers would come looking for them. Since they were supplying to breweries and distilleries, they came across a challenge; solvent base varnishes on labels scuffed and needed to be replaced with Water based varnishes, but these would not work on existing hand fed varnishing machines produced locally due to slow drying. Abhay was given a task by his father to make a machine that could coat aqueous varnishes at high speeds. He developed an automatic machine with the help of Sanjay Gupta of Ronald Machinery and added an anilox roll with a motor and hot air dryer to do the varnish. It worked and that was when his tryst with machine building commenced. Later he started manufacturing fully automated high-speed machines to do aqueous and UV coating with anilox rollers and chamber doctor blade systems.

 

 

Abhay Datta on Shop Floor
 

 

After that there was no looking back in machine developments. Abhay was young, success encouraged him to research, experiment and develop more from a shed in the driveway of their Okhla factory, it has been a long journey with lot of hurdles. He then started converting hot stamping machine for own use and sales. Since in earlier days they had bought a Heidelberg hot stamping machine, from experience gained, Abhay could convert die cutting machines and the Chandler and Price machines into hot stamping machines. When stamping foil suppliers became aware of his capabilities to make hot stamping machines, he became an accredited suppliers to many companies who indulged in hot stamping. In 1992 he successfully started making UV coaters and till 2016 they have supplied over 250 offline UV coating machines in India and Abroad.

 

 

During his 1995 visit to Drupa, he was fascinated by an Aquaflex label press printing Smirnoff Vodka labels. Unlike the sheet fed converting, the press was unwinding, printing, embellishing, laminating, die-cutting and delivering finished labels at the end of line in a single pass. Abhay was convinced that this is the future. Those days there was no WhatsApp where he could take videos and upload to inform his family about the equipment. Wanting his father and brother to also look at the machine before deciding, he made a trunk call, described the machine and requested them to come and see. Three days later both his father and brother flew into Germany, they saw and fell in love with the machine. They became friends with the founder of Aquaflex, signed the deal to buy a press and also became the sole selling agents in India. They opted for an eight colour press with rotary hot foil stamping. It was a bold decision as rotary tooling for hot foiling was very expensive, cold foil was not there that time and most of their production for liquor labels needed foiling. In their factory they already had 20 Heidelberg hot foil machines running, they used to buy used Heidelberg platen machines and convert them into hot foil stamping machines by retrofitting, all done by Abhay himself. The Aquaflex ordered by them was displayed at Labelexpo Singapore in 1996 and then shipped to India for Dutta Press to start printing labels on a narrow web press. Till the end of the millennium 1999 they were only printing wet glue labels on this machine. Pressure sensitive adhesive (PSA) labels production commenced only in the new millennium in 2000, they kept adding Aquaflex presses in regularity.

 

 

Ultraflex Label Press
Between 1996 and 2003 as agents, they sold nine machines to customers like PPL, ITC, Modi Federal, Sai Packaging and others. They added four more press at Dutta Press. In 2001 Aqua flex got sold to Chromos USA . At this time when he was under pressure to offer a press to his customers, he met a software engineer who suggested the name of Shanti Pal Ahuja of Multitec and once the two met, they instantly decided to get together to build label presses. Abhay invited Ahuja to his facility and have a look at the Aquaflex label presses and to do reverse engineering of the press. A complete unit was removed from the Aquaflex and sent to Multitec facility in Faridabad. It was completely meticulously redrawn and the first Ultraflex machine was developed and sold to Nishi Labels in Ahmedabad and the second machine was exhibited at Nehru Centre in the first “India Labels show” which later became Labelexpo India. That machine got sold on the very first day of the show to Khosro Moradi, of Farah Banfash Manufacturing Company, Iran. Few years down, having sold over a dozen presses, their partnership fell apart and Multitec renamed their press as Ecoflex and Abhay Datta retained the name Ultraflex that he would build himself one day. Until such time for their own label manufacturing they invested in Bobst label presses

 

 

CNC Machines at UV Graphics
Passionate about making machinery himself, in 2017 after they bought their 3rd Bobst M5 press, Abhay visited Florence and was inspired to build his own flexo press. On return from Florence in September 2017, he dug deep into the Flexo Machines and studied other equipment that would enable him to build a narrow web label press. Keeping cost down and not compromising in automation he started planning a machine with zero waste and instant make ready. He launched his first Ultra flex made in his company UV Graphics. 

 

 

 

 

Ultraflex Plate Mounter
He insists that for a perfect and quick make ready, “a communication between the plate mounter and the machine is imperative.” Abhay also started making plate mounters. He asserts that with plates mounted on his plate mounters, the first meter of print which rolls out will be 99% in true register. This is his creativity. His machines and plate mounters are designed as perfectly complementary and compatible equipment  so as to make life easy for the machine operator. He claims that in 3-4 minutes you can perfectly mount an eight colour job on his plate mounter and have the machine running in full register within 3-5 meters. That says Abhay is our USP. Ultraflex machines offered by him are of international quality, fully servo driven with auto register control, it is value for money and affordable. Ever since, Abhay has already installed thirty-eight presses in India and abroad with the latest ten color machine being shipped to a prestigious customer in USA. This will be his first installation in North America and fifth machine being sold overseas.

 

 

 

Abhay has two sons Anuj and Akshay and a daughter Aallia. Both sons run the PSA labels division of Dutta Press while brother Rakesh manages the wet glue label business from Okhla. All family members are in business together as a joint family. UV Graphics and Dutta Press operate out of 66000 square feet factory in Noida and an 18000 square feet facility in Okhla with seven flexo presses in Okhla and six flexo presses in Noida. With a total of 280 employees, Abhay aspires that if God and Kismet helps UV Graphic will be a leading global supplier of diverse label equipment in 5 years. He proudly says, “we produce from nail to the hammer. In UV graphics we produce our own UV Systems, Plate mounters, Core cutting machines, Label presses, Slitter Rewinders, Semi Rotary Digital Finishing, Print Cylinders, Magnet Cylinder, Sheeting Cylinders, Hot Foiling Stamping Equipment, Screen Printing and almost everything that is needed for flexographic label printing and converting. We also make wide format Roll to Roll Hot Foil Stamping Machines for the tobacco industry.

 

The way Abhay Dutta is moving it will not be long before he achieves what he aspires.

Written by Harveer Sahni Chairman Weldon Celloplast Ltd. New Delhi August 2021

 
 
 

Sigma Middle East labels- Rising from humble beginnings.

Sigma Middle East labels- Rising from humble beginnings.

 

UAE or the United Arab Emirates consists of seven independent city-states or emirates: Abu Dhabi, Dubai, Sharjah, Umm al-Quwain, Fujairah, Ajman, and Ras-al-Khaimah. Total population of all the emirates of UAE put together is much less than that of New Delhi India at 11.42 million with only 20% Emiratis and rest are expats making it the highest percentage  of  expatriates in any country in the world. The Indian expatriate population at 28% is the largest group in UAE. It is surprising that there is a substantial number of label printing companies there with more printers joining in year after year. In the start of the new Millennium, one could count the total number of label printing companies to around 10 which has now grown to over 40. Even though leading printers speak of intense competition and depleting margins yet there is a steady news of expansions and new companies joining the bandwagon of label printers. Obviously, it is not the local demand but due the business environment, conditions and facilities, the printing companies reach out to customers not only in the Middle East but also to Africa, Europe, and USA. It is a global hub from where they produce and export. It is normal to hear label printers in the region expressing difficulties due to a small market and intense competition, in such a situation it is heartwarming to see someone who comes from a fragile financial status, jumping into label printing and starting to register smart growth. One such person is Jagannath Wagle who endeavored to take the risk of setting up from virtually nothing, his maiden label venture, Sigma Middle East Labels that has started rising from humble beginnings.

 

 

 

 

Jagannath Wagle

It is rare to find humble people these days. Humility is putting pride behind, staying grounded to reality, have faith in oneself and learning from one’s modest beginnings to continuously move ahead with firm resolve and keep evolving. That is how Jagannath Wagle talks with respect and nostalgia about his humble background and times when he was growing up. this: As if living with his parents in a one 300 square feet room flat in Mumbai’s western suburb Nala Sopara along with two brothers was not crowded enough, to help the son of a family friend in village, his mother brought the boy to Mumbai to stay with them.” Jagannath’s father, an auditor with the government of India’s audit department had to manage within the meagre means to support a family of 6 people living in one room. However still they managed to impart the right education to all the children. Jagannath’s mother was a homemaker in true spirit, managing the household and the children by taking home tuitions, he reminisces fondly about her being an excellent cook.

 

 

Jagannath Wagle studied up to class 10th in Little flower English school in Nala Sopara followed by joining father Agnel technical college in 1992. Unfortunately, due to Mumbai riots in 1992 he could not attend college, had to drop a year, and later joined an institute in Vasai to complete the secondary school education. Later he wished to join an engineering college but could not afford the capitation fee demanded by institutes those days so as an alternative he studied to graduate with B.Sc. degree in Physics from Mumbai University in 1998. Due to the financial stress, a relative in Delhi suggested for him to join the Coast Guard but his mother did not relent as she wanted him to study further. He finally went on to get a B.Sc. (tech) degree that was equivalent to an engineering degree. Thereafter he started making applications for job in various organisations and also to start with, he accepted a job with a relatively small company TechGyan at a meagre salary of Rs.4000.00 per month (Approximately 55 dollars). He had a lot of interest in computers so had acquired knowledge about them and as a business to augment his earnings he started assembling computers for customers on job work basis charging Rs. 2000.00 per computer. He had already catered to almost 50 customers. At this time, he started getting interview calls from companies like HDFC, Wipro and Reliance. He was excited that he got selected in Reliance at a salary of Rs.18000. per month to start with. It is strange and a matter of kismet as to how life leads you to your eventual Karma Bhoomi, the land where one eventually works or performs his life’s deeds, this is as expressed in Indian literature. Before Jagannath could join Reliance, his family got a call from his mother’s brother in Dubai who had been tricked by someone to invest in a label manufacturing unit, knowing nothing about labels and he needed help. He requested the family to send Jagannath to Dubai.

 

 

Ajman
Like any young man Jagannath also had aspired to work in distant lands like Europe and USA but for the Dubai offer by his uncle, he was hesitant as he knew nothing about labels, his knowledge was limited to computers and engineering. His mother impressed upon him to go to Dubai and support her brother who needed help and who else he could rely upon except family at this time.  The decision was made and on 28 January 2004 Jagannath Wagle landed in UAE which everyone impulsively refers to as Dubai due to its being recognized as the face of UAE. He started to work with his uncle in Ajman, as a salesman on a salary of 1500 Dirhams per month. Though he started as salesman, but his job profile eventually became all in one, heading the label business with a team of only 3 persons just like a startup entrepreneur. Jagannath knew that with UAE having one of the highest per capita income, it would be expensive and difficult to manage in the income promised and more difficult if he got married. To make success of his career he plunged head on into the business he had no knowledge about. Customers and suppliers became his teacher and taught him all about plates, cylinders, color management etc. he was a fast learner. A business that was 10000 Dirhams per month when he joined and his uncle was pumping in money each month to sustain expenses, became 100,000 per month  in just a year’s time, all this with just one two color small tacky boy press. Any label printer will understand the  effort that must have gone into achieving this.

 

 

 

Pooja Wagle
In 2005 Jagannath convinced his uncle that to remain in business they needed another machine. A used 1980 model 7” 3color Mark Andy 830 was acquired. In today’s time of advanced servo driven modular presses that equipment sounds irrelevant yet by 2007 he was able to reach a sale of 350,000 Dirhams per month by working 24 hours every day, the Tacky boy press became redundant. Jagannath’s salary was enhanced to 3500 and he got married to Pooja from Bohisar in Mumbai. Pooja also came from a very humble background, the father having passed away, her mother taught children of poverty-stricken people. She was working as a credit card salesperson with ICICI bank. They came in contact through a matrimonial website and the marriage was arranged by parents with the couple having never met each other. Once married the couple faced financial stress and there was need to move up in life.

 

 

 

 

Part of Sigma old factory shed
There was no scope for further expansion with the existing Mark Andy 830 press, discontent crept in, Jagannath contemplated on starting on his own or returning to India, but his wife Pooja put her foot down that there was no way she will go back to India and bring up her children there. Meanwhile Jagannath’s cousin had joined the label business and took over the management. Jagannath decided to initially start his own trading business of making non adhesive liners for cores. Having no money to start manufacturing himself he started out sourcing converting also from his uncle’s company for whom he was working. He was so respectful toward his uncle because of whom he was in Dubai and had indulged in learning the label business, that he made sure not to touch any customer who was buying from them. He even kept working simultaneously with uncle during the day and after office hours for his trading business because he wanted to let his cousin to complete his MBA before he left that business completely. Once free Jagannath decided to get full-fledged into labels but making sure he never touched his uncle’s customers. He started getting his jobs done from a company called German labels and as luck would have it sometime later the owner of that company decided to quit business and sell the machine.

 

 

 

Old factory shed
Jagannath wished to buy that press but did not have the funds, so he requested the owner to accept instalments, fortunately as he was destined, the owner agreed to handover the press with 50% down payment and 50% in 6 months. Now the 50% down payment was also not there but a determined Jagannath Wagle refused to give in. In due course of time his two brothers and the friend who lived with him in Nala Sopara had all moved to Dubai and were in good jobs. They all came to rescue and pooled in money to help him buy the Mark Andy. The trade license he took in 2009 was converted to a manufacturing license in 2010. So, in January 2010 Sigma Middle East Labels Industries LLC  started their maiden venture operating with a 250mm preowned Mark Andy 830 press in an 1100 square ft shed in Ajman with just one operator and a helper. Hard work and sheer perseverance produced good results and at this time a difficult situation cropped up. The only operator he had met with an accident and in emergency had to go to India. It was during the Eid period when business is at a peak in UAE, not being the one to be left behind, Jagannath himself operated the printing machine for the next three months. When a container of stocks arrived, he and his only helper would unload and moved goods into the shed and stack them. As at that moment he could not afford help and this incident will always keep him grounded to reality. Watching him make the gigantic offer many suppliers came forward to support him. He is extremely appreciative of Ajay Mehta of SMI Coated products for his support in supplying material on credit to his start-up venture.

 

 

 

Multitec
In 2012 when his sales from just one press reached 150,000 to 200,000 Dirhams per month, it was time for Sigma to move on to the next level and acquire another bigger press, he wished to install a European brand, but paucity of funds made him decide on an eight color all UV Multitec 330mm label press which was installed in 2013. It was his first modular press and was a big jump for Jagannath. Even though he lost some money initially as his costing was not right but soon, he took corrective steps towards growth, “This was my biggest learning curve” says Jagannath. 

 

 

Bobst at New Premises
Two years down the line in 2015 a jubilant Jagannath fulfilled his dream of acquiring a European label press, a Gidue MX370 , 8 color all UV, 1 die station, delam-relam, cold foil and lamination was installed along with and some more additional equipment, also adding more shopfloor space. The fast unplanned expansion led to problems in cash flow and in 2016 Sigma ran into financial stress and troubles. Payments to suppliers were delayed and supplies became restricted. A person having risen from grass roots and not the one to give up, Jagannath kept constant touch with his vendors assuring them safety of their investment and in the meanwhile putting in enhanced efforts to nurture his company to good health. By 2017, recovery had started. Sigma moving ahead acquired yet another Gidue like the one they had. 

 

 

Brotech Finishing
Here on, a more professional approach was put in place, targets planned and achieved, more ancillary equipment including a Chinese press 5 colors with UV and hot air in 2019 to print the liners for cores was added and the second Gidue like the one bought before was bought. Yet again mentions Jagannath that SMI was there to support him, he remains indebted to them. However, learning from past experiences, he sold the Multitec press so that he did not run into financial stress again. The one 1100 square feet shed had multiplied to become 4 sheds and continued growth had become a reality at Sigma. The first used Mark Andy 830 that he had, was given to a friend in Oman at low price to help him.

 

 

 

New office

 

 

 

 

 

In 2020 things became comfortable, Sigma moved from the four 1100 square feet sheds to a plush well planned 12000 square foot facility with well-furnished and equipped offices. 

 

 

 

Going Digital with Konica Minolta

 

 

 

 

 

 

They invested 5 million Dirhams adding a Konica Minolta, foiling equipment and Esko and Asahi plate making system. 

 

 

 

 

Reception of new premises

 

In early this year 2021 Jagannath decided that his company had to upgrade to latest equipment to be more efficient in production, he sold the first Gidue he had bought and replaced it with a brand new fully loaded Gidue M5. Jagannath has finally put Sigma on its road to success and bigger business, he attributes the his journey so far to the inspiration that he got from a Indian picture “Guru” based on the life of Dhirubhai Ambani the founder of Reliance Industries Ltd. He still quotes the dialogue from that film, “If I am doing well why not for myself ?”. 

 

 

 

 

The credit for this amazing journey largely goes to the woman behind Jagannath, his wife Pooja who solidly supported him right through, besides bringing up their only daughter. Pooja is a partner in the company holding the purse strings as the financial controller. No business succeeds without a good team Jagannath and Pooja carefully built their team as a family and took only people from grassroot levels and trained them, two of their teammates had joined as labour/helpers and now work as business development executive bringing in half a million Dirham business each. During their struggling days, Jagannath’s brother in law Kishor Vedpathak quit his job in Mumbai to come and support him, he now looks after Sigma as admin manager. Looking back, he reminisces that his first big break was when he got a big order for 100,000 price marking rolls from Centre Point Chain retail stores. He plans to enhance capacity again later this year with yet another flexo press plus another digital press. Up from just two employees when he started on his own, he now works with 55 employees including four designers inhouse, Sigma has registered a sale of 25 million Dirhams last year growing 30% in a pandemic year!

 

 

 

Jagannath in his new office


Deep in thought and with a smile he mentions that he wishes to be if not the biggest, he will try to be one of the biggest label printers in UAE in 5years time. He is confident that he will continue to lead Sigma Middle East Labels to keep rising to higher levels.

 

Written by Harveer Sahni, Chairman Weldon Celloplast Ltd. New Delhi June 2021

Print magazines my reproduce the above article by giving credit to author.

Selecting Digital Label Printing technology

Selecting Digital Label Printing technology

“Change is the only constant in life.” This is an age old saying and it is so true! As we look back in time that has gone by, the evolution in technologies that impact our life is amazing and for the new generations it is difficult to imagine the path traversed by elders.

For example, look at the development in telephony and communications; there was a time when, to get a telephone we had to make a lengthy application with documents plus a hefty deposit and then wait for 3 years to get a telephone. For dialing national or international numbers one had to book a call and experience endless wait to be connected for a 3 minute call. Those who did not have telephone connections had to visit a post office to call relatives in other cities, book a call and wait for their turn until the operator tried to connect them for a call that they had to pre-declare the duration as 3 minutes or 6 minutes. Mobiles have transformed life and we have instant voice and video communication capabilities 24X7 with multiple phones in our pockets. The mobile is perhaps the most impactful technology experienced by us in life so far. In a somewhat similar manner, printing technologies have evolved over hundreds of years to bring changes enabling perfection and colourful meaning to all printed products. A technology that began with carving stone blocks, apply colours and transferring images, evolved to using wooden blocks, metal type sets, letterpress printing, screen Printing to offset printing, a technology that was widely adopted and spread across the world as the most preferred print process. Also evolved flexographic and rotogravure printing. All these technologies had a costly pre-press and make-ready process as also the cost of artworks, plates, print cylinders, etc.

The 1970s saw the beginning of an era that would continue to impact the print industry in a totally different tangent, the digital printing! The technology enabled printing with a command from a computer with press of a button without much of processes that were needed in conventional printing.

It is so much like the changes in mobile phone technology coming about. By 1993 the digital printing technology developed such that the first commercial digital printing press named “Indigo” was produced by Benny Landa in his company with the same name. This transformed the printing world; one could now print personalized short run jobs straight from computer. In 2000-2001, the company Indigo was acquired by Hewlett Packard (HP) and at the time of acquisition Landa had said, “Our vision has always been to lead the printing industry into the digital era and to see Indigo technology pervade the commercial market. Now, a part of HP, that goal is in sight.” Rightly so, the market of digital printing has been registering robust growth. Digital printing technology has been developed by various press manufacturers and is being widely adopted with innovative indulgence.  Label manufacturing is an integral part of print and has also been witnessing growth both in terms of total market as well as in Digital printing of labels. The global market for label printing has been growing steadily in recent times, valuing at $36.98 billion in 2017. As per Smithers Pira the total market of labels is likely to cross 49.9 Billion USD by 2024. According to Finat; 2017 was the first year that, with nearly 300 digital press installations, the volume of newly added digital label presses surpassed that of new conventional label press installed volumes.

While label printers in the western world have been early investors in digital label printing presses yet the Indian printers have been skeptical about the need for this investment in the Indian label production scenario.

The different types of technologies available leave the printers in a confusion as to what is the most appropriate technology that they should invest in. Unlike other conventional printing processes evolution of digital printing has moved into different technical ways of achieving the same goal which is computer to print.
Largely available technologies offered by various manufacturers of digital equipment are as follows;
1.       Dry toner based

2.       Liquid toner based

3.       Inkjet

4.       UV Inkjet

While looking at the selection of digital print process one also needs to decide the finishing of the labels whether they wish to do this inline or offline. Every different short run job maybe of varying shape requiring frequent stops and change of cutting dies.

This substantially reduces press running time and impacts profitability adversely. In such a case it is advisable to finish the labels offline, one offline equipment can free up printing time of multiple presses. Laser die cutting is another option whereby it can handle multiple and frequent job changes without the need for additional dies and machine stoppages, but this calls for a much higher investment in the finishing equipment.  Additionally, one needs to decide with digital, what dpi resolution to go for; does the work need a white ink in one of the printing heads; does the press have an extended color gamut. Press running speeds of all the digital label press technologies vary quite considerably. The printing speed with many short-run job changes is also an important factor for consideration.
Dry Toner based process:

This process is an evolution of the earliest photocopying process known as Xerography invented by Chester Carlson founder of Xerox and converted as Laser printer by Gary Keith Starkweather in 1970s which transformed to digital printing with laser printers also called electrostatic digital printing as we have seen in our offices.

In a laser printer a laser beam runs over an electrically charged drum preparing an electrical image carrying charged areas.  The drum is a cylinder coated with a material that becomes conductive when exposed to light or laser beam. Areas that are not exposed have a high resistance which allows these areas to hold the electrostatic charge necessary for the process. The image then collects the toner and transfers the image to a paper or substrate that is then heated to fuse the image on to it. In traditional xerography the image is formed by reflecting light off an existing document onto the exposed drum which then picks up the toner and transfers the image. Dry toners consist of pigments embedded inside polymer beads. The fusing phase of the electrophotographic process melts the polymer beads to the surface of the paper. These can print on both coated and noncoated papers. Image quality is a complex issue, determined by a combination of hardware, software, consumables and processes. Dry toner is not absorbed by the substrate, it always achieves an optimal optical density as all the ink transferred is adhering on surface. The particle size of the toner has been reduced over the years to achieve fine print results and most equipment are offering prints of 1200 DPI for solids and blends with good color depth and subtle contrasts, ideal to reproduce vibrant images.
Major brands offering dry toner based digital label presses are Xeikon and Konica Minolta.
Liquid Toner based process

Liquid toners also use pigments in polymer beads, but they are dispersed in oil that evaporates during fusing process. Liquid toners are used in digital presses that are typically used for commercial printing on a wide range of coated papers.

Benny Landa an Israeli inventor mentioned above, having to his credit 800 patents produced the first Indigo digital printing press in the early 1990s using liquid toners in a process that was called liquid electrophotography or LEP in his company established in 1977. Landa came to be known as the father of digital printing. The liquid toner used by HP came to be known as ElectroInk, that combines the advantages of electronic printing with the qualities of liquid ink. ElectroInk contains charged pigmented particles in a liquid carrier. The image is created with electrophotographic process on the drum directly from digital data, avoiding the use of any analogue intermediate media. It starts with digitally created pages or print elements containing text, layouts or images. HP Indigo uses a blanket in between to transfer ink from the drum to media. The blanket is heated, melting and blending the ElectroInk particles into a smooth film. This produces an image that is completely defined on the blanket and transferred to the substrate by direct contact. For this reason, it is also referred to as offset digital printing.

Major brand using liquid toner based digital printing process: HP
Inkjet Printing:

Inkjet printing is the oldest of technologies in non-contact printing evolving into digital colour printing commercially. Existing together there are two main inkjet technologies i.e. Continuous Inkjet (CIJ) and drop-on-demand (DOD).

The CIJ method has been in use for ages in which a high-pressure pump directs liquid ink from a reservoir through a gun body and a microscopic nozzle, creating a continuous stream of ink droplets. These droplets are subjected to a varying electrostatic field and then these charged droplets pass through another electrostatic field to deflect them and form characters. The process can be understood by the image reproduced from Wikipedia. The Drop-on-demand (DOD) is divided into thermal DOD and piezoelectric DOD. Most commercial printers use the DOD to print. The large format ones use solvent or water-based inks depending on the equipment and the product. The inks used in digital inkjet label printing presses are water based and formulated with either dyes or pigments. Aqueous inks provide the broadest color gamut and most vivid colors. The water-based inks are inexpensive and may ultimately spell out as the lowest cost print, but some substrates may require specialized coatings as there is an imperative need for the ink droplet to sink straight in and not to smudge or smear. With growing volumes, increased environmental and consumer friendly nature of inks the coated stock prices are likely to become largely affordable making this technology to watch as wider acceptance is envisaged. Such inkjet printers can achieve high resolution of 1600 DPI. Since the start of a new millennium another water-based inkjet technology called Memjet has been evolving. Memjet is used in high speed, full colour printers to give a high-quality print at a very low cost. It uses a fixed print head unlike conventional inkjet printers where the cartridges or head moves back and forth during printing. The Memjet print head is fixed and is of the width of the material it’s printing on enabling edge to edge printing. This way it’s only the material that moves underneath the head as it’s printed.
Major brands using water based digital inkjet printing: Trojan from Astronova, Afina, Colordyne
UV Inkjet Printing

UV inkjet Digital printing is an extension of the inkjet printing that uses ultra-violet light to dry or cure ink. The inks consist mainly of acrylic monomers together with a photo initiator and after printing when exposed to strong UV lamps or in case of specially formulated inks to LED-UV light, the ink is cured by crosslinking.

The ink due to this chemical reaction becomes instantly dried leading to increased printing speeds. The curing process with high power UV exposure for short periods of time (microseconds) allows printing on thermally sensitive substrates like BOPP and PE. Since the ink sits on top of the substrates and neither is dried by evaporation nor by absorption resulting a robust image on a wide range of uncoated substrates. It is the fastest growing sector of digital inkjet printing and more sustainable than conventional printing.
Major brand using digital UV inkjet printing: Canon, Domino, Durst, Epson, Screen, Xeikon

Selecting digital printing equipment for label printing is a complex task depending on the printer’s customer portfolio. It varies on many parameters, like the equipment price, ink price, media cost, media to be printed, consumables cost, speed of machine, resolution required, space and finishing required.

Time is not far when printers will invest in multiple technologies to attain the best of each process and to service a wide array of customers. However to start with the print on demand feature is so very attractive and for short runs it seems to be becoming an absolute necessary at least in case of established printers whose large investments in high end flexo or combination presses gets held up doing shorter runs and taking away valuable production time. Since short run demands from brand owners continue to swell along with need for variable data, it becomes necessary to opt for an offline finishing equipment which does not slow down their printing capabilities.

Most of the leading label press manufacturers have started offering Hybrid machines with combination of Digital and flexo printing capabilities along with decorating and finishing inline. It is not a simple decision to opt for the hybrids.

As mentioned earlier here, it all depends on the portfolio and requirements of individual label printers. It is interesting to note that all hybrid presses with digital capabilities displayed at Labelexpo Europe in September 2019 were fitted with UV inkjet digital presses. Leading press manufacturer who are offering Hybrids of flexo, digital and inline finishing include Gallus, Omet, Mark Andy, Nilpeter and MPS. With environmental concerns, migration of inks and other food or Pharma safety needs, non-waterbased inkjet systems may see more development in future. As of now due to the speed and versatility offered by UV Inkjet coupled with the ability to add additional white and other colours, UV inkjet is the predominantly used technology however investment is high. Therefore, selection of the best suited technology for digital in labels must be as per individual printer’s need and that of their diverse customer mix. It is a competitive time and cost of equipment, cost of consumables and the nature of output is very important to ponder over before finally selecting the first entry into digital.
Written by Harveer Sahni Chairman Weldon Celloplast Limited New Delhi November 2019

Trigon Digital Solutions, successful in digital printing of labels

Trigon Digital Solutions, successful in digital printing of labels
On the 22nd of November 2018 at the LMAI Avery Dennison Awards night, held on the side lines of Labelexpo India, the winner announced in digital printing category-Wine and Spirits was Trigon Digital Solutions, Mumbai. Just over a week later, on the 29th of November 2018, Trigon was declared the Printweek India “Digital Printer of the year”. This was Trigon’s fourth award; the first two were Printweek “Pre-press Company of the year” awards won in 2015 and 2017. It is an incredible performance by a company promoted by first generation entrepreneurs just 10 years ago, with no previous experience in running a manufacturing company. They moved into roll form digital printing of labels merely 3 years ago. They have invested in a digital printing press at a time when we are witnessing the evolutionary shift of label production in India from conventional processes to digital. Digital printing is a segment of label industry that leading label manufacturing companies have been extremely hesitant to invest in, due to high cost of equipment and consumables. Anil  Namugade the co-founder, along with partner Milind Deshpande, have promoted Trigon Digital and successfully led it on its digital label journey.

 

After graduating in Economics from Mumbai University Anil Namugade, also a Printing Technologist from the Government Institute of Printing Technology, took up jobs as a scanner operator from 1994 to 1997 in few of the leading pre-press houses in Mumbai. Here he acquired immense knowledge in repro-colour separation and prepress. In 1998 he joined Heidelberg as a software specialist and continued to work there until 2003. Anil joined Kodak as packaging and proofing specialist in 2003. It was a purely technical job where he developed his passion for proofing, learnt the nuances of colour management and the imperative need of good prepress for excellence in final print. During his stint with Kodak he was also handling technical and sales support which helped him gain experience in selling as well. Unfortunately, by 2007 Kodak was seeing a decline in business and as restructuring process was being put in place, he had to exit Kodak. Suddenly that one day he found himself jobless, away from a stable job in an MNC(Multi National Company). He firmly believed in and followed a simple mantra of success and excellence; “Look at problem as an opportunity and learn to grow and excel”. Drawing inspiration from this mantra, he along with partner Milind Deshpande who is also a printing technologist, set up their maiden start-up venture Trigon Digital Solutions. 

 

From past experience and knowledge he had acquired from working in the previous jobs, Anil knew that customers needing packaging, wanted to see how their product would look, before they opted for actual printing and production. He saw the opportunity in this need, so Trigon was set up as a proofing and mock-up producing company. His knowledge of prepress and colour management helped him to achieve his goal. Earlier it used to be the creative agencies that visualised and created a format for packaging, Trigon creating an actual marketable mock up for the companies was a new and welcome development for brand owner companies. The first equipment they invested in was Kodak Approval NX that printed in sheet format and started to take up proofing and mock-up creation for customers. Finding success in their endeavors he soon realised that being closer to the customer is an imperative.  In 2010 Trigon opened a facility in Bangalore and followed it up by setting up a unit in Delhi in 2012. In 2015 they went international by setting shop in Dubai and later an office in Singapore. All the units except the office in Singapore are equipped with Kodak Approval NX.

 

In 2015 they saw the opportunity in customers demanding label mock-ups in roll form, so in their Mumbai facility they invested in an Epson Surepress to produce samples including Flexibles, Laminates and Labels by digital printing in roll form. Moreover, the production on Kodak was turning out to be expensive and limited to sheet format. Soon their customers upgraded from demanding just mock-ups to ordering short runs for their specialised marketing needs.  They also started to see business emanating from the shrink sleeve segment as also a growing demand for other roll form variants. The slow speed of Surepress could not cater to the demand they were getting and also there was a limitation that it could not produce shrink sleeves. At this time in 2017 Trigon decided to take a major step of investing in an HP Indigo 6000 digital press and enhance their capability to produce a larger range of products. A year down the line in 2018 Trigon yet again upgraded their HP Indigo 6000 to HP Indigo 6900 which had enhanced features. On this HP 6900 they could do inline primer coating saving them the time and valuable space, print metallic inks and florescent inks. With a widened customer base and enhanced capabilities they now cater to applications in FMCG, Liquor, Personalised labels, Variable Data labels, QR codes and a lot more. They now produce and sell a range besides labels, offering flexible packaging, complex laminates, lamitubes and shrink sleeves. Anil Namugade firmly believes that digital is the future of printing and innovative packaging. Dwelling on the general apprehension of label printers regarding ROI (Return on Investment), he feels that it becomes better from an expanded vision of providing specialised services to the customer. These services that Trigon offers include brand management, database management including validation, preparing the mock-ups for test marketing before indulging extensively, offering creativity to customers for their evaluation and aiding decision making, personalisation or customisation and incorporating variable information on each label or package at short notice. Their experience in pre-press has helped them greatly and he believes that by adding full post press setup Trigon has become a one stop shop for the needs of brand owners. The additional cost of digitally converted products needs to spell value for customers to justify the cost. Anil asserts that the vision for success of flexo graphic printing and Digital printing should be looked at separately and not as a comparison. 

 

Trigon Digital Solutions plans to remain focused in digital Printing. With already a facility in Dubai and an office in Singapore they are a global entity and they will be expanding their global reach by establishing a setup in U.K. in 2019-2020 as they already have customers in 18 countries including UK and Europe. They have endeavored to remain logistically close to customers to be able to provide service at their doorstep. Surprisingly due to their business model of being linked to packaging development, marketing and brand management, their revenues do not come from purchase budgets of customers but come from their marketing budgets. Trigon making optimum use of space operates out of around 1800 square feet shop floor area of all facilities put together. Headquartered in Andheri East, Mumbai they have a workforce of 102 persons. At Trigon every new creation is a challenge but developing it is not. Anil proudly says innovation, technology, extensive knowledge of prepress, and having “People with Passion” in their team has always been a winning force for Trigon. They are committed to improve upon what the customer wants or brings to them for creation of a label or package that will spell success for their products and brand. 

 

Written by Harveer Sahni Chairman WeldonCelloplast Limited New Delhi December 2018

Cosmo Films: Working their way into specialty films for labels

Cosmo Films: Working their way into specialty films for labels
Ashok Jaipuria
Ashok Jaipuria led Cosmo Films Limited, headquartered in New Delhi, is one of the largest manufacturers of BOPP (Biaxially Oriented Poly Propylene) films in the world. According to Wikipedia they are in fact the largest manufacturer of thermal lamination films in the world. Ashok Jaipuria is prided with his lineage from an elite Marwari family (people from the Marwar region of Rajasthan).   Ashok is the only son of his father Late Sri Sitaram Jaipuria, who was an Industrialist and Promoter of Swadeshi Polytex Limited,  Swadeshi Cotton Mills Limited and was a member of the Upper House of the Parliament of India. Ashok started his own firm Cosmo Films in 1976 with an objective to manufacture and market BOPP films. He qualified in Business Administration and Marketing Science in the year 1973. BOPP film was a licensed item those days, visualizing growth and opportunity in this nascent area; he applied for and acquired the license to manufacture it. He setup and commissioned his first BOPP production line in 1981 at Chikalthana, Aurangabad. Being one of the first entrants to produce BOPP in India, the initial years were very tough, more so because customer awareness did not exist and educating them on the product was a challenge. Print lamination and self adhesive packaging tapes were the first target segments for this product. Once settled, there was no looking back, they commissioned their second production line at Waluj, Aurangabad in 1988 and third line also at Waluj in 1996.
 
Entering the new millennium, Cosmo Films was steadily growing, so was the market for 
Cosmo Films Vadodara Unit
BOPP and also the market share of Cosmo for BOPP films. With a positive situation prevailing, they became bullish and registered unprecedented growth in this decade.  In 2001 they commissioned their fourth line and a year later in 2002 they acquired Gujarat Propack Limited, the Karjan Vadodara based BOPP manufacturer which became their fifth BOPP line. In 2003 the sixth line was commissioned and in the very next year in 2004 they decided to go for specialties in BOPP by adding a metalizer, an extrusion coating plant and yet another BOPP line taking their total count to seven. Expanding on coated products, they commissioned their second extrusion coating line in 2005. Encouraged by the success, Cosmo added five more extrusion coating lines. Two were added in 2006, one in 2007 and two more in 2008. Extending their footprint globally, in 2009 they acquired USA headquartered GBC’s Print Finishing Business from Acco Brands Corporation USA. Also in 2009 they enhanced their BOPP production capacity with yet another line at Vadodara, taking the total to 8 lines. 
 
 
Cosmo Films Hagerstown USA
They wrapped up the decade by installing their 2nd metalizer at Karjan, Vadodara. In the second decade of the millennium Cosmo continued on their growth path. Pankaj Poddar also of Marwari descent, a qualified Chartered Accountant, took charge as the CEO of Cosmo Films in 2011. In the ensuing years a new plant was commissioned with their existing eighth extrusion thermal coating line in South Korea. Two more BOPP lines in Aurangabad SEZ and Karjan Baroda were added in subsequent years taking the total BOPP production lines to ten. In addition, they have five coating lines, three metalizers and one CPP (Cast Polypropylene) line. When the first line was commissioned Cosmo’s capacity was only 850 tons per annum, which now has reached 2,00,000 tons from five different locations that include three in India, one in Korea and one in USA, the biggest facility being the one in Vadodara. The production in India spreads over 100 acres of land with 850 permanent employees. Even though volume growth of BOPP was coming from packaging and lamination yet the business had sometime along the way started to get competitive. To maintain their leadership and profitability, they had in the 1990s, shifted focus to specialties in films and label films for wrap around labels, IML (that had started evolving) along with limited presence in self adhesive labels.  Out of their initial endeavours, white film for Parle and production of synthetic paper was vital in their rapid growth. 
 
With Pankaj Poddar at helm, the company became more aggressive especially in the label segment. The label segment comprising of self-adhesive labels, wrap around labels and IML is continuously growing in volumes. They supply these films worldwide with some sales also in China. Today leading Indian Labelstock and other label producers use Cosmo’s products for labels. Label films continue to become a substantial part of the company’s product offerings these are now around 15% of their total production. Cosmo has invested in creating the right products to facilitate top of the line decorative packaging. Their offerings include films that are white opaque pearlised, transparent, solid white, gloss/matt metalized, etc. Their films have a clean surface, have excellent gloss, high clarity and can be printed by different print technologies that include printing by using Water based inks, UV inks, Gravure inks, Thermal transfer ribbon printing and some Digital print processes. According to Pankaj, while the domestic BOPP market is growing at around 10 % per annum, the growth is slightly more in self adhesive labels and IML, yet Cosmo is registering a growth rate above this due to their increasing exports. They are committed to diversify more and more into the specialty segments due to depressed margins of commodity products in a competitive scenario. They will soon be launching direct thermal printable film and paper. Being firmly committed to maintain their leadership, for them delivery of quality and innovative products is a priority. They have invested more than 1.50 Million US$ in their new Research and Development/Innovation centre. The centre has capability to analyse the entire film’s chemistry viz. surface, polymer and chemical analysis.  The centre is also capable of testing all properties of the film right from its concept stage way upto its end applications.  Centre can also conduct in house  printing tests with diverse processes like Screen, UV flexo, Gravure printing, Direct Thermal and Thermal Transfer Printing.
 
Pankaj is emphatic that BOPP consumption will continue to grow at a fast pace, but he wishes to see Cosmo diversify more into specialty segments. They will also be adding a Cast Poly Propylene film (CPP) and metalized CPP film line in 2018; they will also be installing a PET film line. Both product lines will be packaging and label centric. PET will be majorly offered as label face or later for release liner applications. PET liners can reduce the adverse impact of liner waste on the environment by bringing down the tonnage of liners using thinner liners. While most of the present paper siliconised liners go to landfills, PET liners can be recycled. Capacity enhancement for synthetic paper is also on cards. Their biggest competition at global level comes from Jindal Poly films subsequent to their acquisition of Exxon Mobil’s BOPP films division and from Innovia films. However still, Pankaj says, “We will be enhancing capacities. As for specialties, we have no real competition”. Pensively and hesitantly he does agree that digital printing direct on product that will eliminate the substrate maybe a challenge but he is confident it will not affect Cosmo’s growth plans.
 
Pankaj Poddar
Pankaj Poddar is an alumnus of Delhi’s Shri Ram College of commerce (SRCC). After finishing his B.Com at SRCC, he completed his articles to be a qualified CA and then completed his degree in MBA from IMT Ghaziabad. He worked with Ernst and Young for 7 years, for automotive parts company Delphi for 5 years two years each with Reckitt Benckiser and Avon Beauty Products. He comes from a traditional Marwari business family, his father dealt with heavy earthmoving machinery spare parts, brother traded in air-dryers and chilling plants and sister’s husband supplies alloy metal to auto parts companies. Moving away from the tradition Pankaj preferred to be a professional executive. His wife is a dietician and they are blessed with two school going children, a son and a daughter. When he joined Cosmo, the turnover of the company was Rupees 850 Crores (130Million USD) and it has now reached Rupees 1900 Crores (300 Million USD). He was awarded as “Indian CEO of the year” by ABCI, Association of Business Communicators of India at their “Brand India Summit” in 2016.  When Pankaj took charge, Cosmo Film’s share was trading at Rs.80-90 and now it has reached Rs.350-400.
 
Cosmo Films is an environmentally conscious company and continues to make strides in implementing eco friendly measures.  All coatings on their films are water based and they support water based ink printing for conversion of their films. They are an ISO: 14001 certified company. The waste water in all their plants, after effluent treatment, is used for gardening. All plant sites have water harvesting. Natural lighting is used wherever possible. They plan to initiate a solar power plant at their Vadodara site as a first experiment and if found successful, they will replicate in other sites as well. Every employee in their organization has to undergo training. As a part of their corporate social responsibility, they work on supplementing basic education provided to young children in government schools in and around their plants through various sustainable programs like Computer Literacy, basic English Learning, basic reading, writing, and arithmetic skills. They have trained about 150 rural youth as qualified teachers to be able to execute this and till date more than 25000 students have benefitted from these programs.
 
Pankaj feels in 5 years Cosmo’s turnover will more than double up from the present 300 million US Dollars to 600-700 US Dollars. This he states will be just from the ongoing organic growth. However if they install more projects and happen to acquire some businesses, the turnover may reach USD 1 billion. The present share of specialty films in the company portfolio is around 40%, he hopes and wishes to increase this share to 60% so as to keep adding value to its bottom line.

 

 

 

Written for Packaging South Asia magazine by Harveer Sahni Chairman, Weldon Celloplast Limited, New Delhi, December 2017.
 
Print Publications wanting to reproduce may do so by giving credit to the author Harveer Sahni and by mentioning that it is published in arrangement with "Packaging South Asia"

Labels diversifying into different tangents

Labels diversifying into different tangents
Label is primarily information appended to a product or its packaging giving the brand name, information on the product, its usage, safety instructions, manufacturer’s details, statutory information, prices and now bar codes that provide a system for track & trace, price information, inventory control and logistic support. How the label or the required information has been attached to the product has varied over the ages. The earliest form of labeling was done by etching, embossing or stamping brands and information directly on glass or metal containers. Labels have been in use for hundreds of years but labels as we know today have evolved largely after the 17th century. Printing originated in China in the 11th century and was further developed in Korea in the 12th century but a wooden block printing press for mass printing was invented by a German Johannes Gutenberg in the mid-15th century.  It was only in the earlier part of 18th century that printed paper labels surfaced as a possibility but since adhesives to affix these labels were not available, their usage started later. By then lithography had developed, so directly metal printed containers started being used for packing and canning. Many products are still packed with modern canning processes using metal cans printed with the lithographic printing process. It was only in the 19th century that printed paper based labels started being used for labeling and packaging using natural gum based adhesive to stick the paper labels to glass, metal or paper based containers and packaging. These labels in an evolving label scenario are now referred to as Wet Glue Labels.
 
With increasing levels of literacy, growing population and growth of packaged products, mass production in factories has become an imperative. New glass, paper, metal and plastic based packages are being developed to catch the eye of demanding consumers. The aesthetics are enhanced by affixing colourful and attractive labels. Faster labeling and packaging methods evolved as also the need to have highly decorated labels to service the need of consumers. Driven by this demand labels have evolved into different tangents. Diverse and technical labeling technologies have emerged. Listed below are some of the prominent technologies that labels have presently evolved into;
  1. Pre printed labels on metal container
  2. Wet Glue Labels
  3. Self Adhesive Labels  
  4. Self adhesive Liner less Labels 
  5. Heat Transfer Labels
  6. Direct on product screen printed labels 
  7. Contact printing and stenciling
  8. Laser  engraved labels 
  9. Metal anodized labels 
  10. Shrink Sleeves 
  11. In Mould Label 
  12. Digital: Direct on product Labels 
  13. 3D Printed labels 
Pre printed labels on metal containers: Metal containers or cans are made from tin plate (steel

covered in a thin tin layer) or of Aluminum and steel coated with a lacquer. The labeling is done in any of the three different ways listed below;

 

 

  • Metal tinplate sheets are printed by offset process and then converted into containers.

 

 

  • Preformed round metal containers are printed using a curved surface printing machine. Each color of ink is placed on a different (plastic letterpress) plate, and then transferred to a single rubber blanket which re-transfers the inked image to a can allowing all colors to be printed at a time followed by ink curing and varnishing.
  • Preprinted labels of paper, film or foil are laminated to preformed cans. These labels can be printed by, flexo, offset, gravure, or digital printing processes. These can be highly decorated on high end hybrid narrow web presses having advanced finishing capabilities. These labels can be applied as full wrap around labels or part labels with the balance surface left coated to show a metallic lustrous effect.

Wet Glue Labels: These labels are also referred to as glue applied labels. These formed the mainstay
of product labeling until well into the middle of last century. Labels initially printed on letter press machines and later on offset presses, were gummed manually and applied to the bottles or containers.  In 1880 De La Rue came up with a machine for gumming labels but this had a problem as paper labels would curl as soon as they would come out with gum applied on it making it difficult to handle.  From my personal experience I can cite example of how our company adapted to manual gumming of labels. Our parent company was established in 1939 to produce fountain pen inks and office adhesive that were packed in glass bottles. To achieve optimum level of production we devised an interesting method of applying glue and labeling. Those days the final packing was done in wooden cases, corrugated boxes came much later. We took a wooden crate and turned it upside down, spread a full roll of surgical cotton on it and then covered it with a thick cotton cloth that was tightly fixed by nailing it all around. This was then dipped into water overnight with its face downwards. In the morning we would squeeze out the water and our gumming pad was ready. A thin solution in water of natural gum (Gum Acacia) that grows on trees was applied on the pad and then labels spread on it. We would have the unlabelled bottles on one side of this pad and with a little gum on the finger, which made it a little tacky, lift the evenly gummed label off the pad and place it on the bottle without any curl and put on the other side for further packaging.  Subsequently with development of high solid faster drying Dextrin based adhesive automatic machines to apply gum and dispense labels to the bottles were developed. This made large scale production on automated production lines possible.
 
 
 Direct on product screen printed labels: Screen printing saw growth in the Indian label scenario in the middle of last century. A lot of consumer product that shifted from glass to plastic packaging also opted for screen printed containers. However this did not last for many years as self adhesive labels with the high end decoration they offered soon became the preferred option. However screen printing on container is still in use but has limited application.
 
 
Self Adhesive Labels: In 1935 “Ray Stanton Avery” developed the self adhesive label also referred
to as Sticker or Pressure Sensitive Label. This label revolutionized the way how the world branded and labeled their products. The label basically consists of a face stock which could be paper film or foil, coated with a tacky non drying adhesive and protected with a backing also referred to as release liner. The label after printing and die cutting just needs to be lifted off the release liner and placed on the product achieving instant bond on applying pressure, unlike the wet glue labels that need drying after application otherwise they would shift and look bad. The self adhesive label industry has over the years evolved to offer a diverse range of labels catering to various industries and applications that include fmcg products, lubricants, cosmetics, food, Pharmaceuticals,  variable information, logistics, brand protection, etc. In the initial years these labels were printed and die-cut on slow flat bed letterpress presses and with time they are now printed on high speed flexo rotary or combination label presses with capability to decorate and finish the labels in line in a single pass delivering finished labels at the end of the line. These labels are used on high speed label dispensing machines adding to production volumes for end user.
 
Self adhesive Liner less Labels: Self adhesive labels as described above have an issue as regards the
environment. The release liner and waste matrix after die cutting is not generally recyclable, though efforts are being made in this direction. This waste goes either to the landfills or is incinerated impacting the environment adversely in both cases. Moreover if the liner can be done away with while converting this type of label, it will amount to cost saving and become eco friendly. Considerable amount of work has been done in this direction and various options are now available. The simplest one being to make a tape like product printed, and siliconised on one side and adhesive coated on the reverse and self wound. However these labels that can be cut with sharp corners, cannot be die cut and dispensed in regular labeling equipment. Many European and US based food companies are already using such liner less labels. There is development being done to overcome the challenges of die-cutting complex shapes and dispensing cost effectively.
 
 
 
Heat Transfer Labels: PET film that is precoated with special release lacquer is reverse printed by flexo, offset or gravure to form labels in roll form. The image is transferred onto the container or product using heat and pressure. The labels are a composition of inks and lacquers selected so as to perform to customer’s specific needs. On transfer these labels are just the image and no substrate is transferred. Many years ago Mumbai headquartered Paper Products Limited (now Huhtamaki PPL) commissioned this technology known as “Therimage” with help of Avery Dennison. Later with self adhesive label emerging as  very decorative in presentation, this technology lost its popularity. In recent times it has resurfaced. It is extensively being used by the pen industry.It is now being extended to garments and other product segments.

 

 

 


Contact printing and stenciling: In present times even the corrugated shipper cartons bear self
adhesive labels needed for identification, inventory control and logistic requirements. In earlier days as I mentioned, wooden cases were used as shipper cartons. People would write on them using marker pens but when need for aesthetics became important stencils were made of tin plate. They were placed on the wooden cases and ink brushed over them to imprint the required information. Later when corrugated boxes started to be used for final packaging, roller contact printers with changeable rubber types and foam ink rolls were available to print the information that could be changed by changing the type faces as per need. Once corrugated cartons replaced the bulk of outer packaging, these cartons started to be printed and self adhesive labels applied, if needed. Stenciling is still used where wooden crates are required for final packaging.
 
Laser engraved labels: Steel or other metal auto components, like bearings need to be branded, they cannot be labeled with paper or film labels. Only the secondary packaging can be branded, this can amount to duplication and counterfeits. For this reason laser engraved branding is preferred. A laser beam which is a very small, focused point of laser power effectively superheats a tiny point of a surface and removes part of the surface, creating a permanent engraving. This beam of light is controlled and moved to create a brand name or permanent design.
 
 
 
 
Metal anodized labels: These labels are used in applications where permanent product identification
is critical such as equipment nameplates, signage, safety/warning plates, machine control panels, etc. Abrasion and corrosion resistance anodized aluminum labels are produced by chemical etching on photo sensitive anodized Aluminum. These are mostly riveted on to the equipment or panels as they are required to last most of the life time of the equipment.
 
Shrink Sleeves: Shrink sleeves offer 360 degrees space for decoration and product information. They are made of either of these materials; Polyester, PE, PVC or PP. Pre printed film is welded to form a tube, cut to desired size of the bottle or container and applied over it. It is then exposed to a heat gun or passed through a heated shrink tunnel for the tube to shrink and attain the form of the bottle or container providing all around decoration. Shrink sleeve labels originated in 1965 and invented by Fuji Carpentry shop that were later named as Fuji Seal. The actual large scale usage of these sleeve labels commenced in the mid 1980s. According to Suresh Gupta Chairman of Huhtamaki PPL, shrink sleeves were brought to the Indian market in 1991 when Paper Products Limited (now Huhtamaki PPL), set up the plant with help from Fuji Film to make these in India. This segment continues to register a steady growth rate. Global growth is 6-7% but in India it is slightly more, given the size of the market. In India these are largely printed on gravure printing presses. However in recent times, in an effort to cater to short run customers who maybe large customers doing special editions or small and medium enterprises, printing is also being done on flexo presses and in some cases on digital label presses.
 
In Mould Labels: Paper or film printed labels (mostly filmic) are placed inside the moulds during
the molding process. After placing the label, molten plastic is injected into the mould. On cooling the label is fused with the resin, takes the shape of the so molded container and becomes an integral part of it. The labels referred to as IML can be printed and decorated by any of the processes i.e. Offset, Flexo Gravure or digital. The end result is a highly decorated container. These IML applied containers are used for Ice cream, butter, paints, food packaging, etc. According to research firm MarketsandMarkets, the global in-mold label (IML) market is projected to grow from $2.58 Billion in 2015 to $3.23 Billion by 2020, at an estimated CAGR of 4.54%. It is the fastest growing segment amongst the various label segments.
 
 
 
Digital, direct on product Labels: Digital printing has made its presence in all variants of label
printing and converting. From wet glue to self adhesive and in mould labels, digital printing is making inroads everywhere. Some years ago when I was interviewing Helmut Schreiner, the former Chairman of Schreiner Group, I asked him, “What do you see as the biggest threat to self adhesive label industry?” He became pensive and after deep thinking said, “It will be digital printing direct on the product”! It makes a lot of sense as we see the market slowly evolving in that direction. This will open up a whole lot of opportunities for the brand owners. No paper, no silicone, no adhesive, no dies, no tooling and yet the option to indulge in personalization and creativity! According to AlexanderWatson Associates, “It may, indeed, be a disruptive technology”. Direct to digital has been around for some time printing on textiles and ceramics. It is commonplace to see digitally printed fabrics and ceramic tiles. It has started to make inroads into the consumer product market and we need to wait and watch where it leads to.
 
 
 
3D Printed labels: This is another technology which may see computer controlled 3D characters and images on products and labels. It will make the imagination go wild on what all can be created. It is a process in which layers of material are formed under computer control process to create an object that can be of almost any shape formed by deposits of binder material onto a powder bed with inkjet printer heads layer by layer.
 
 
 

The evolution of labels has created a whole bouquet of technologies which still keep coming up in new avatars. No one technology can become the predominant one for label production. With labels diversifying into different tangents, label printers need to select the way forward so as to stay innovative and ahead of time. It is surely time to emerge out of the crowd and create a separate visible entity.
 
Written Exclusively for Label and Narrow Web magazine USA by Harveer Sahni, Chairman Weldon Celloplast Limited, New Delhi November 2017. The article may not be reproduced without the magazine's or the author's permission.

Avery Dennison: 20 eventful years in India

Avery Dennison: 20 eventful years in India
www.averydennison.com
Living in a rented chicken co-operative, a young American poverty stricken man in his early 20s worked as a night clerk to fund his education. He stopped school and went to live for a year in China, where he gained experience working with a printing press. He returned to USA after the year, graduated and desperately tried his hands at various business options, he even sold smoked bananas! He then took on a morning job at a flower shop and later in the day started to experiment on various small things in a 100 square foot place nearby. He came up with the idea of making self sticking labels. With the printing press experience behind him he saw the vision to start his new venture. With no money of his own, he borrowed 100$ from his fiancée, Dorothy Durfee, who later became his wife, to invest in his startup business. Using a washing machine motor, parts of a sewing machine and a saber saw, he developed the world’s first self adhesive label cutting machine. In 1935 he started his maiden venture Kum-Kleen Adhesive Products Co which would be the mother enterprise of the world’s largest labelstock company Avery Dennison Corporation and this poor man was"Ray Stanton Avery!"
In the first balance sheet of the company on 31st December 1935, the total assets stood at 958.82$ and Stan Avery’s capital at 488.77$.
The company was later renamed Avery Products Corp. based in Pasadena USA. In 1990 it was merged with Dennison Manufacturing of Framingham, Massachusetts, a firm that made and marketed adhesive label products as well as glue sticks, felt markers and other office supplies through such chains as Home Depot and Staples. It came to be known as Avery Dennison Corporation. The business so acquired from Dennison Manufacturing, became the Office and Consumer Products Division. This business along with their “Designed and Engineered Solutions” business was later sold to their largest customer CCL Industries Inc. for 500 Million USD.
R Stanton Avery
R Stanton Avery died in 1997 at the age of 90 years. At that time the company had 16,000 employees and annual sales of $3.2 billion. As of 2016, Avery Dennison’s sales were 6.09 Billion Dollars with manufacturing and distribution presence in over 50 countries, product sales in 90 countries and 25000 employees worldwide. They are ranked 427 in the list of Fortune 500 companies.
Raj Gopal Srinivasan
As western markets started showing signs of saturation and slowing growth rates, Avery Dennison took a strategic decision to invest in emerging markets.Chinaand India being home to over 37% of the world population became the obvious destinations to invest into. The China investment happened in 1994-95 and investments into India followed soon after. Indian pressure sensitive labels market was still in a nascent stage and the potential of this technology had neither been fully unraveled or exploited. Wet glue labels were largely prevalent. Manual labeling or wet glue applicators were in use with most brand owners. An Avery Dennison team, led by Ron, set up its base in India. Raj Gopal Srinivasan was appointed the first General Manager to build and to lead a motivated team. Under his dynamic leadership the first team of 25-30 employees gave shape to the project and in March 1997Avery Dennison India Private Limitedcommenced operations as a part of Asia Pacific Division of Avery Dennison Corporation.
The initial operations were started in a leased facility at Narsinghpur Industrial Area, Gurgaon with a single slitter to slit and distribute material imported from their units outside India. Given the size of the country and the label industry spread in small numbers across all regions, it was gigantic task with a limited team to achieve levels of business that would do justice to their stature as a multinational. Raj and his team did an excellent job by building personal rapport and relationship that extended bonding not only to the company managements but also to the families of owners. It was relationship selling at its best. A setup that was based entirely on imports was difficult to sustain as custom duties were high, foreign exchange fluctuated and rules were stringent. The input cost variations made stable selling prices a challenge.The management at Avery Dennison soon realized the imperative need to produce locally. A one meter wide hotmelt adhesive coater was installed in January 1998 to produce stocks with imported raw materials. The initial staff had a perfect team spirit instilled in them and motivated to achieve more with less resources.
Mahesh Pathak
A few of those initial team members of Raj Srinivasan are still working with Avery Dennison.Mahesh Pathak, joined in 1997 asone responsible for entire process and quality of plants. He was instrumental in setting up the entire department from scratch and commercialized all products locally with success. He was responsible for the organization to be the first certified Six-Sigma BB in whole of Asia-pacific region. He is also responsible for having lead the expansion and setting up of all plants. He has risen to be theSenior Operations Director – South Asia Pacific and Sub-Saharan Africa (SAP and SSA).Umesh Agrawal, joined in 1997 as materials manager and over the years took up different responsibilities in the organization. Heading the operations from 2001-2003, Head of business and product development 2003-2006, Director-Supply Chain and Product Development 2006-2012, Director Supply Chain 2012-2014 South Asia and South Africa and now Director Supply Chain, Asia Pacific.Muralie KS, a Chartered accountant joined the team later in 2008, he is the Finance Director of the company.Sailesh Kapur joined Avery’s team in January 2008, he built up a strong connect with customers and also shaped up the present structure of their sales organization. Other members of Raj Srinivasan’s team who also contributed to making a strong foundation for the project but later left the organization includeDhiraj KapurandKapil Anand.
Once local production started, business did begin to settle down, however high duties and political uncertainty in country drove the company to start innovating and develop products based on local inputs manufactured to their stringent specifications and quality control systems. In 2001, Avery Dennison started to siliconize their own release liners and started to produce adhesive locally. This exercise of localizing and reducing dependence on imports along with lean manufacturing to economies of scale helped the company to offer products at affordable prices. Avery Dennison also took upon themselves to educate brand owners about the benefits of usingPressure Sensitive Adhesives(PSA) labels and about the consistency of the quality from Avery Dennison products. This not only brought additional business to them but helped to grow the market size in the country. Once the business situation settled down, by 2004 Avery Denison India was on a steady rate of double digit growth. It was time to make significant investments in technology and people as also to contribute to the expansion of PS market in India. It was also time to expand.
Avery Dennison Plant in Pune
In 2007 land admeasuring 22 acres was acquired at Ranjangaon near Pune for expansion. In 2008 the facility was ready to go into production with a one meter hotmelt coater, with capability to run at 500 meters per minute with inline silicon coating, this compared to the first one meter coater at Gurgaon that could run at 250 meters per minute. The facility was inaugurated by Dean Scarborough, the previous global CEO and President of Avery Dennison Corporation. An interesting story of his visit is that Dean flew into Mumbai on company’s private jet from where he came to Pune in a helicopter. The pilot of the helicopter lost way and landed in fields nearby and Dean had to be brought in by a private car. In 2010 having paved the path for stable growth and leaving behind a legacy of service to the customers as a primary focus, Raj Srinivasan left for USA. He had inculcated in a culture at Avery Dennison India of going to any extent to honour commitments and deliver top-notch service. It is his legacy that 95% of genuine requirements are serviced within 36 hours. The legacy has been carried on and improved upon by the teams that have succeeded him. Good planning, in-time supplies, exact sizes and good forecasting specially with imported materials, has become a way of life for the supply chain teams now. “97% of these targets are met and we are assessed and rated as per the 36 hour target” says Vivek Kumar, who is heading the Supply Chain at Avery Dennison. He further adds, “Stringent quality control and consistent quality makes us deliver to happy customers!” With the depart of Raj Srinivasan to the USA,Anil Sharmawas appointed to head the Indian operations.
Anil Sharma
Anil Sharma brought in a new wave of professionalism. Building the foundation and establishing the fundamentals from a startup, needs a lot of personal human intervention, which was well delivered by Raj and his team. The company under Anil Sharma gradually started to move from being men driven to systems driven and building up to the next level of expansion and growth. Implementing the systems for order registration, timely delivery, payments collection and addressing customer concerns. All these processes started to become systemized while still maintaining the personal connect. 2011 was an eventful year for Avery Dennison in India. Another 1.5 meter hotmelt adhesive coater was installed at the Pune facility to enhance production capacity. Since they already had a production facility in North in Gurgaon and also in the West at Pune, a need was felt for having a stock point South India to make just-in-time supplies to customers in the south, adhering to the legacy of excellent customer service delivery. A slitting facility was also commissioned in Bangalore in 2011.
Inauguration of Innovation and Knowledge center PUNE
In the same yearAvery Dennison Knowledge centerwas set up in Bangalore. It was largely felt by Anil Sharma and his team that there was a dire need of training in the Indian label industry. There is also an acute shortage of trained manpower in the industry that was steadily growing with increasing population. High numbers of educated young people are coming out of universities getting employment and in turn creating a huge market for retail and eventually labels. According toJitesh MehtaDirector Product development, “This knowledge centre was created to be a brand neutral platform, purely to impart knowledge to converters and to their employees”. In recent times Avery Dennison has helped trained many young boys in collaboration with the Indian label association,LMAIhas also helped some of them with placement in label manufacturing companies. This centre aims to impart skills and not to do any brand promotion.The knowledge center has recently been shifted to Pune because they already had their Research and Development center there. It was synergy to have the Research and Development center and knowledge center at the same place.

With substantial investment made in 2010-11 they had surplus capacity and capabilities in their hands. Avery started to invest in the South Africa and other African markets to expand the sale of their products in these countries. Marketing team was hired locally in these countries while finance and back-end support is handled in India. It is interesting to note that they were the first among the organized global labelstock manufacturing companies who invested in these markets. Avery Dennison has in recent times also endeavored successfully to expand their reach to countries around India selling their products to Srilanka, Pakistan, Bangladesh and Nepal as well.
In 2014 to expand further and augment its range of products offered, Avery Dennison India installed another coater at Pune. This time, it was an emulsion adhesive coater of 1.50 meter width. With increased manufacturing capacity and capabilities a bigger range of products is now being offered to their customer base. According to Vivek, who heads the supply chain management in South Asia, Avery Dennison’s bulk of the production i.e., about 350-400 SKUs comes out of the Pune facility. Gurgaon plant now complements the total production most of which is rolled out from the Pune plant. Solvent based adhesive products are still imported and sold wherever required. 95% of all products sold by Avery Dennison in India are made in India complying with the Prime Minister’s call to “Make in India”. 20 years ago they were largely reliant on imports and now only 8-10% material is imported, rest is all manufactured in India.
Pankaj Bhardwaj
In 2015 Anil Sharma was elevated to take up larger responsibilities as Vice President and General Manager, South Asia Pacific and Sub Saharan Africa. His team-matePankaj Bhardwaj, became his successor as Commercial Director-South Asia, Labels and Packaging Materials. Later this year in 2017 Pankaj was entrusted with a larger role as Senior Director & General Manager-South Asia at Avery Dennison India Pvt Ltd. Pankaj became a perfect combination of Raj’s legacy of relationship building and Anil’s professionalism. While maintaining close co-operation with converters, most of whom are running family owned businesses, he leads his team to interact with brand owners advising them on decoration, value addition on labels to keeping them updated on the latest trends. Avery Dennison continues to invest in technologies and new business areas likeRFID, specialty tapes, reflective products and sustainable manufacturing. They are also investing time and money in advising printers on new decoration and converting techniques as also helping expansion of the PSA label markets to smaller towns of India.
Pankaj feels that it is good that more labelstock manufacturers are coming into the market. It maybe challenging in view of depleting margins but if that makes the market size to grow, it is welcome. Avery Dennsion looks at India as one of the fastest growing markets and they are willing to continuously invest here. Proof of their commitment is evident from setting up of R&D center, Knowledge Centre, support to LMAI, support to technical workshops and label awards, etc. Adjacent technologies do present a challenge; Shrink sleeves growing at the same rate as PSA labels, IML is a niche not very wide spread and Digital is to be watched. Indulgence in digitally printed label segment is fast becoming an imperative. Despite the market dynamics Avery Dennison India in the last 5-7 years is achieving a CAGR (Compound aggregate growth rate) of double digits.


Recyclability and waste management are industry challenges. As an environmentally consciouslyCorporation, Avery Dennison has published its global sustainability goals. Avery Dennison India is making steady progress to support these goals by having all Indian sites FSC certified and more than 50% paper sourced from FSC certified sources. Also, all Indian sites are more than 99% landfill free.

Company is continually redesigning its products to reduce carbon footprint and promoting 25 mic PET liners given thatpaper liners are largely 60-62 gsm substance and are extremely difficult to recycle. PET is recyclable thereby reducing the impact on environment.

Corporate social responsibility is getting increasing focus for Avery DennisonIndia. Company has multiple programs in the areas of women empowerment, children health and education. Among other programs, Avery Dennison Foundation runs a program by the name of 'Avery Dennison Spirit Of Inventions' in collaboration with six universities by recognizing and rewarding innovative ideas from students in the field of science, engineering and technology.




Written by Harveer Sahni Chairman, Weldon Celloplast Limited, New Delhi August 2017
Printing magazines and publications may reproduce this article giving credit to author.
For advertising on this blog please email toharveersahni@gmail.com

History of Indian Label Industry part 2D

History of Indian Label Industry part 2D

This is the final part of History of Indian Label Industry” up to third quarter of 2019 written by the author. The history would look incomplete if mention was not made of those who started their label journey from scratch or very humble beginning and then rose to a pinnacle achieving success not only in the home market but also internationally and continue with their journey to greater heights.

From the start of new Millennium in 2000 until the time of writing this part of the history, enormous changes have come about in the Indian label industry. Label printing companies who started from virtually nothing, grew and spread to multiple locations. Some of the bigger ones on the way, decided to sell out to or partnered with foreign companies who were entering the Indian market for label manufacturing. Label, being a miniscule portion of the total packaging cost of a product, does not deliver very large turnover as compared to that of package printing or flexible packaging companies.

However, it does generate relatively higher profit margins than that of high turnover package printing industry. For this reason, we did not see any label companies in the earlier part of the new Millennium who could reach a coveted target of Rupees 100 Crore or a Billion Rupees as annual sales turnover. However, some packaging companies or multinationals who invested in labels as well, were above this figure. It was incredible that at least three Indian startup companies who started their business purely with stickers that later evolved as labels, grew to cross Rupees 100 Crores turnover or more in 2018-2019.

First among them is Manish Desai led Mudrika Labels. Sandeep Desai working at a greeting cards company started trading in stickers that he outsourced in 1975 and a year later he started screen printing them at home. His 10-year-old cousin, Manish was always excited to see stickers being made. In 1977 Sandeep moved his sticker manufacturing to a 500 square feet factory in Malad.

In 1985 they started outsourcing pregummed sheets and get them printed on offset to finally finish them to be stickers at their factory. They grew and expanded into packaging, making cartons and corrugated boxes. Sandeep eventually moved into packaging and the young Manish who had labels in his heart, in 1996 expanded into labels with Kopack label presses and later many Gallus presses. He further expanded integrating backwards to produce self-adhesive labelstocks and collaborated with a Korean company to produce heat transfer labels. By 2019 Mudrika labels were working out of 100,000 square foot shop floor, 550 workforce to achieve a Rupees 160 Crore (1.60 Billion Rupees) annual sales turnover.

The second person to achieve this Kuldip Goel of Any Graphics started from very humble beginnings. At a tender age of 14 years he started making stickers by screen printing manually himself to earn some money while still in school. He did this in his one room home. Despite extreme hardships in life he remained honest and focussed on providing the best in quality and indulging in innovation. In 1989 he started his maiden venture Stickline in Noida. By start of the millennium Kuldip’s company Any Graphics was recognised as one of the best label manufacturers in quality and one that never cut prices to get orders but prove their innovative capabilities to convince customers. From mere screen printing he went on to add dome labels and letterpress printed labels in his portfolio. In 2009 he moved to a 100,000 square feet clean sanitized dust free factory adding, Heidelberg Offset Presses, Orthotecs and a fully loaded Omet flexo and screen combination label press. He also became one of the largest makers of rigid boxes.

By 2019 he had crossed the Rupees 100Crore sale without compromising profit margins and becoming one of the most awarded companies in India. In 2019 he commenced construction of a certified green factory spread over 15000 square meter plot size and 250,000 square feet shop floor.

 The third printer who grew in similar pattern, a stout follower of Lord Shiva who greets people with, “Jai Bhole Ki” (Victory to Lord Shiva, lovingly referred to as Bhole) Sanjeev Sondhi, started his career as a medical Representative and carried on in the profession switching jobs until 2005 when he decided to trade in Barcode labels, printers and accessories.

He was looking for bigger things in life! Two years later in 2006 he launched his maiden start-up venture Zircon Technologies India Limited with a Mark Andy 2200 Label press in Dehradun. Being a salesperson himself he drove the company in fast mode expansion and in a few years added multiple Mark Andy and Omet label presses which include the high-end combination Omet Vary flex 430mm. In just 15 years of inception Zircon crossed the Rupees 100 Crore reaching 120 Crores annual turnover mark coming purely from label manufacturing, “a record in itself”! While other successful label companies at this stage would look for foreign suitors, Zircon in 2019 was the first totally indigenous label manufacturing company planning to go public to raise capital for future expansion. They got the approval from SEBI in November 2018 with plans to open a 90-100 Crores public issue. Waiting for an appropriate time to launch their public issue Zircon continued to grow and invest in expansion. Sanjeev hoped to invest 80 percent of the receipts in expanding labels business while the rest in other allied products. Sanjeev was even looking at inorganic growth by indulging in Mergers and Acquisitions. With 3 factories in Dehradun and one in Chennai Sanjeev Sondhi aims to grow multi-fold with blessing of Bhole (Lord Shiva).

Having achieved such success through sheer commitment and hard work it is natural for companies like the three mentioned above to look at other avenues in synergy with their business to achieve a faster growth. All the above, while they continued to be proud of their beginnings and aware of the evolution, started to study or invest in new technologies. 

 We had reached a time when multiple labelling technologies surfaced, and future had many surprises in store. From the primitive times when a label had to be either tied to a product or riveted on to it or affixed with a wheat flour paste, we believed to have reached a pinnacle when self-adhesive or pressure sensitive adhesive labels that were developed and grew to establish as a predominant labelling technology. Initially it was the manually applied wet glue adhesive paper labels that were in use. With development of starch and dextrin-based glues and availability of automatic wet glue labelling equipment, wet glue labels became the most widely used method of labelling. Most of the organised industry employed packaging lines incorporating wet glue labelling. It was used in all segments like pharmaceuticals, Liquor, cosmetics, oils and in fact most of the products that were packed in glass bottles or metal cans. When plastics, mostly HDPE (High Density Polyethylene), started to evolve as a preferred packaging material for glass bottles and cans due to ease of manufacturing, reduction of freight due to lighter weight per can, possibility to produce in different shapes and colours, labelling with starch or dextrin based adhesive became a challenge. This change was taking place during the 1970s and 1980s. Since HDPE is a low energy material, paper labels with water-based adhesives made from various gums, starches and dextrins would not anchor on to the containers or would fall off in transit. Labels with pressure sensitive adhesives or stickers had already started being made initially by screen printing methods and later by offset printing, these labels would stick well just by application of pressure. They did not have to wait for drying and could be packed instantly after labelling while the wet glue labels would have adhesives oozing out on the sides and attracting dust and shifting in packing process, adversely affecting the aesthetics. More and more companies were opting for these stickers.

Towards the end of last century self-adhesive labels evolved in roll form and the automatic labelling equipment for pressure sensitive adhesive labels became available. Many companies did resist shifting from wet glue to self-adhesive due to the high cost of label applicator replacements.

This is a big challenge that the likes of printers mentioned above faced and yet with their firm resolve they became a part of the change that brought them success. As the retail became dependent on customer choices and there was need for better decorated labels, self-adhesive labels became the preferred labelling technology and grew at fast pace. In between screen printing on containers also started but a slow process that did not have much decoration as compared to printed labels, it did not grow as a preferred process. Self-adhesive grew so much that it became almost 50% of all the labels produced in India. As we entered the new millennium and started looking also into future the thought process for future of labels is becoming extremely diverse and evolving in different tangents. Shrink sleeves came in to take away a big market share given the possibility of 360 degrees visibility. Wrap around labels also became extensively used in the beverage segment. Heat transfer label technology that had originated as Therimage Label technology developed by Dennison Manufacturing company in USA in the 1990s did not flourish then because Avery, who acquired Dennison, did not promote it as it was not in sync with their core business of self-adhesive labels. Once the patents expired, the Heat Transfer Labels or HTL reappeared in the second decade of new millennium and started growing. In mould labels is another labelling technology that had found usage in many segments and started registering growth in large volume usage. At this time, I try and link the changes to the three above who understood the need to expand the scope of labels in their business portfolio. While Mudrika as I mentioned invested in heat transfer labels, Any Graphics into innovative labels and rigid boxes and Zircon also started moving into brand security and innovative packaging including spiral wound containers.

Around this time environmental concerns also impacted the self-adhesive label industry as almost 50% of the converted product is waste going to landfills. Much work was being done on this to reduce the liner tonnage by opting for thinner filmic liners that can be recycled and by developing linerless labels.

Digital printing on to the products is another technology that may replace some of the usage of self-adhesive labels. All said and done, the sheer market size in India and the inertia, brings business to all label technologies and for this reason the self-adhesive labels market continued to grow at double digit rates. The industry will keep evolving both in terms of quality and innovation as also taking environmental concerns in its stride.

In over a year, as another decade ends, the author will update the history on the outcome of such endeavours. The total History as chronicled by the author until now is now available on this blog on links as below:
Part 1: https://harveersahni.blogspot.com/2010/08/history-of-indian-label-industry.htmlPart 2A: https://harveersahni.blogspot.com/2019/07/history-of-indian-label-industry-part-2a.htmlPart 2B: https://harveersahni.blogspot.com/search?q=History+part+2bPart 2C: https://harveersahni.blogspot.com/2019/08/history-of-indian-label-industry-part-2c.htmlPart 2 D: Above
Written by Harveer Sahni Chairman Weldon Celloplast Limited New Delhi July/September 2019
Note: No one is authorised to reproduce, copy or reprint this article until permitted by the author in writing. 

The life of a label-III

The life of a label-III

Converting process:

 

Designing a label is a designer’s job, passion and creative indulgence, but converting it into a label that will deliver the envisaged results of communicating with the consumer, is the job of a label converter.  If, as I mentioned in the earlier two parts of this series, the designer has taken care of the converters capabilities and challenges, the result is close to being as desired. However, if at the designing stage the eventual converting process is not revisited, converting may become a nightmare and may call for more time and involvement to make changes in design. Let us consider a label that is not one of the regular shapes like a square, a rectangle or a circle. If it is a like a star or an odd shape with sharp corners, it will be a challenge to die cut the labels slowing down label conversion, bringing up the cost of label. In such a situation label dispensing may also become erratic. Such label presses are now available with many label printers that die-cut and remove waste matrix of  complex shaped labels while converting but then these options are not available with all venders. The designers need to consider ease of conversion and dispensing. Sometimes designers tend to create labels in the shape of objects like a flower, a dumbbell, a butterfly, a bird or even like a falling drop. These shapes will either be difficult to die cut and will substantially slow down the label press during conversion. I am not suggesting that such shapes should not be indulged in, but on the contrary if the product and its marketing warrant’s it so and can support a higher conversion cost, it may even become a necessity to create such complex labels. At times when it is an innovation being created to reach out to a specific customer segment, the challenges in conversion and speed must take a back seat. Die-cutting in label conversion in-itself is a very exhaustive topic and an intricate technology which is beyond the purview of this article as we are dealing with the life of a label from concept, design, and conversion to its final resting on the product and its performance there from.

 

Brand Promotion:

 

Any brand from inception onwards, in its journey to success keeps gaining value as it reaches out to the product’s targeted audience. Label is one part of the package that contributes towards the brand promotion from the word go! The aesthetics and the decoration part have been dwelled upon earlier in this series, yet a very important part of the label is brand promotion. While the aesthetics and decoration of the label tempts the consumer, to impulsively lift the product off the shop shelf but it is the brand promotion in-built into the label that will bring the customers back to make a repeat purchase. A product may have been created with lot of skill and effort to be the best buy for the discerning consumer. Its commercial success will depend not only on repeated purchase by the impulsively indulgent buyer but by his spreading the message by word-of-mouth to others about the product. The information on the label should communicate the strength and reliability of the manufacturer. The label should deliver a message that the brand is “value for money” bringing appreciation from the judicious buyer who inadvertently becomes the brand’s ambassador. It is easy to mimic successful brands, but one must realize that the learned and well-informed consumer is quick to recognize a copy. I refer to this issue of duplication later in this article. The label needs to communicate the research and effort being put into creating the product to meet the emotional and aspirational requirements of the users. The label and eventually the product itself must communicate that it will add to the stature of the user. The message on label in the shortest form, given the limited space, is required to be conveyed emphatically and should be very strong and bold in branding! The content on the label is necessarily required to create an aura promoting brand recall. One must be mindful of the preferences and sensitivities of the target audience that could be children, young people, males, females or the elderly. The brand promotion capabilities of the label will create a communication link between the product and its consumer thereby establishing a channel for successful sale of the product on an ongoing basis. Often sales promotion is also incorporated in the label like free extra quantity or freebies with each purchase but here a word of caution is to be remembered, one should not confuse brand promotion with sales promotion. Brand promotion is a priority for building stature and value of a brand in the customers mind while sales promotion is a temporary step to give intermittent boost to sales. While brand promotion brings long term gains, sales promotion gives shorter gain.

 

Brand Protection:

 

As brands attain popularity and grow driving-in more revenue, another set of people wanting to make quick money by cashing in on the value of these brands, start to create look-alikes, duplicates and counterfeits. The innocent user falls prey to such unscrupulous elements by buying these non-standard products. They are exposed to dangers of being harmed by usage of such spurious products. Consumer is unable to judge whether the product is duplicate or the original product sold by the brand owner is of inferior quality. The brand is likely to suffer in value and reliability for no fault of theirs. The menace of counterfeits has attained gigantic proportions. According to a report by “The Organisation for Economic Co-operation and Development (OECD)”, Trade in counterfeit and pirated goods has risen steadily in the last few years – even as overall trade volumes stagnated – and now stands at 3.3% of global trade, according to a new report by the OECD and the EU’s Intellectual Property Office. Trends in Trade in Counterfeit and Pirated Goods puts the value of imported fake goods worldwide based on 2016 customs seizure data at USD 509 billion, up from USD 461 billion in 2013 (2.5% of world trade). 

 

 

It has become an imperative to incorporate security features in labels and packages, as a part of brand protection keeping in mind that all brand protection features need to facilitate brand authentication as well. What good is a security feature if the user cannot verify its authenticity?  Holograms have been used for quite some time and they have a high level of security in them but in recent time holographic labels without security features but resembling the original holograms have made it difficult for the consumers to differentiate between the original and fakes. The topic of security is large and needs to be dwelled upon separately, however still I emphasize that security features need to be considered while designing labels for leading brands. These may be tamper-evident labels, labels with micro texting, thermo chromic inks, invisible inks, holograms and labels with special printing effects that help in brand protection. Building-in security or anti-counterfeiting features in labels and the packages is an exercise that needs to be revisited by brand owners and by label designers from time to time. If the label security features have not been reviewed for long, it is possible that the counterfeiters will develop something resembling it. It is a known fact when referring duplicators, “If someone can make it, there is someone who can fake it”

 

Innovation:

Consumer is the king! It is a famous quote, I would modify it a little and say, Consumer is the king maker!” If consumers approve of a product, it could deliver fortunes to the brand owners. So, to reach out to these king makers, the brand owner must innovate both in the package and label design. One sometimes wonders what innovation one can create in a label. A small patch of label that carries the brand and its information, can be decorated as mentioned earlier in this series with foiling, embossing, varnishing, lamination and die-cutting in various shape. However, in an effort to catch the consumers fancy, labels must have innovations as per the label segment they cater to. A food product label is created with a natural effect where you can see and feel the texture of the label. Portraying freshness, a leaf or a flower may be created to exhibit water droplets that one can touch and feel. These are accomplished by using diverse printing and processing technologies on their combination presses. Development of such labels is the outcome of creative capabilities of innovative label printing companies. I quote some of the innovations that I have seen in recent times;

 


Consider a wine label; Wine enthusiasts like to know about the wine before indulging in it. They wish to know the quality of grapes used for making that wine, the region and the terrain where the grapes came from. The label is made like a book to be read! One cannot put all this information on a single label, so labels are produced like a small booklet affixed to the wine bottle.

 

 

 

The hazards of using infected syringes, has been highlighted for long to curtail the spread of infection. There is an imperative need to dispose-off the used needles safely. I visited the Schreiner facility in Munich Germany, some time ago and was shown labels where after use the needle is broken on to a plastic trap which forms a part of the label on disposable syringe. These traps are then sent for safe treatment and disposal.

 

 

 

 


Another interesting example is a label created for the Heinz tomato ketchup pack. On one side if you open the pack, ketchup can be squeezed out like it is done from a regular bottle. However, if there is need to use the ketchup as dip, one can peel off the entire label by pulling the tab on another end to expose the ketchup and get a feel as if it was in a bowl.

 

 


Other innovations are like a safety temperature indicating label on cooking gas cylinders that would change colours to indicate safe temperatures or Braille labels on wine bottles for the physically challenged blind who also like normal people enjoy their wine and will like to read the information as wine lovers.

 

Summary

Label printing and converting technologies continue to evolve and I have written about the different processes on my blog where a lot of information is available. The printing that initially surfaced as letter press, moved over to flexographic printing followed by stand alone or hybrid presses incorporating combination of flexo, digital, screen, offset Rotogravure printing and diverse embellishing process like hot-foil, cold-foil, UV varnish, embossing, debossing, front and back printing all done in a single pass. The packaging development specialists now need to be well versed with all the technologies and processes. In this three-part series, one can see the journey of the label from concept to its life on the product after application. It goes through a technical life cycle interacting with diverse technologies from design, to printing, conversion, dispensing and life thereafter. Each of the technologies that the label encounters in its life cycle including the chemical, mechanical and physical properties is a science it itself. Before concluding we must keep in mind the end-of-life waste management while creating a label or package. The whole chain of persons who contribute to the life of a label are a team who eventually rejoice in the success of a product that adorns a label they created.

The complete 3 part series are accessible at the following links;

https://harveersahni.blogspot.com/2014/09/the-life-of-label-i.html

http://harveersahni.blogspot.com/2014/12/the-life-of-label-ii.html

https://harveersahni.blogspot.com/2022/02/life-of-label-iii.html

 

Written by Harveer Sahni, Chairman, Weldon Celloplast Limited, New Delhi-110008 India, January 2015 and updated in February 2022