Faridabad, a hub for label presses part-1-The Printers House!

Faridabad, a hub for label presses part-1-The Printers House!

The last Labelexpo India 2022 was witness to an interesting evolution in the display of high-end label printing presses. For the first time since the inception of this show, the European and American presses running live were missing.

However, the flexo presses displayed at this all-important label exhibition were made in India. This was an indicator towards the Indian press manufacturers to have come of age. These Indian manufacturers are now, not only announcing sales in India but also succeeding in the global label arena. An interesting part of this evolution is that most of the successful brands of flexo presses that have been developed come from Faridabad, the neighboring industrial suburb of New Delhi. Faridabad is a part of NCR Delhi and a major industrial hub of the state of Haryana. It is famous for henna production from the agricultural sector, while tractors, motorcycles, switch gears, refrigerators, shoes, tyres and garments constitute its primary industrial products. There is reason why most of the leading brands of Indian made flexo presses are from this city. These presses include Multitec, Webtech, NBG, Label Flex and many other smaller ones. Even UV Graphic technologies now headquartered in NOIDA, started their manufacturing in partnership with Faridabad based Multitec. 

The credit of printing equipment manufacturing industry flourishing and growing in this city goes to the establishment and transformation of a company founded by Kishan Das Kohli, a man who fought for the independence of India prior to its partitioning.

The Printers House now renamed as TPH Orient group was founded by Kohli in 1946 as an agency house bringing global printing technology to India. He was responsible for installations, commissioning, providing technical expertise and operators for the imported equipment. For the pioneering work he did for the printing industry in India, he received numerous awards that included the Kohinoor Ratna award. An enterprising businessman, he started manufacturing printing presses in India in the mid-1960s initiating his maiden startup manufacturing unit in Faridabad to build letterpress and offset printing presses there. Around this manufacturing unit, an ecosystem of mechanical engineering professionals and engineering companies was built and went on growing. Many companies now making flexo presses or any other type of presses in Faridabad first started out as their vendors. Making any type of press requires components such as frames, cylinders, etc.

The Printers House helped create the infrastructure and this supply chain in Faridabad, which is what makes it ideal for printing press manufacturing hub. Later another company Sud and Warren led by Baldev Sud, Arora and Ahuja  also commenced manufacturing  slitting machines and later web-based computer stationery. The company did not grow as envisaged and some of their ex-employees are now narrow web label press manufacturers

I, the author, having had two factories in Faridabad since the 1960s, producing stationery and silicone release papers under the brand Weldon, had  heard a lot about The Printers House and the kind of work they had done. Weldon’s vendors in earlier days used to print their packaging on the old traditional treadle presses and when the Mercedes automatic presses from TPH were launched, it was a game changing moment. The author reminisces an evening during a party in connection with Printpack India in 1991, he was introduced a tall smart man who was surrounded by print industry stalwarts of that time. He was  Manmohan Kohli, heading The Printers House (TPH) and was the son of the founder K D Kohli. Manmohan was an alumnus of ETH Switzerland, a university of science and technology from where he passed out as gold medalist engineer.

He pioneered the evolution of printing technology in India. Under his leadership TPH became a name to be reckoned with globally, having installations in over 60 countries. Manmohan Kohli, a legend in Indian printing equipment industry,  passed away in June 2022 at the age of 83 years passing the reigns of the company to his only young son Rishab Kohli who now aged 28 years heads TPH as Managing Director.

The first few years of Rishab’s schooling were at New Delhi based Sanskriti School and thereafter he was sent to Gordonstoun school in Scotland. Finishing school in Scotland, he joined Georgetown university in Washington DC where he studied economics and had the opportunity to go through numerous internships in Washington DC including prominent lobbyist firms and international organisations. Completing his education at university, he initiated his career in the United States in finance/investment banking in the US where he worked between the US and Europe extensively. Thereafter he returned to India and in 2020 he took over the reigns of The Printers House now renamed The TPH Orient group, as CEO. Backed by his experience and pedigree in business he envisioned to create a group of companies in India that would cater to the printing , packaging, and other industries.

On assuming the leadership in TPH, Rishab worked with numerous partners across the globe to acquire technology and bring it to India. He saw the label segment growing rapidly and felt there is high reliance on imports on capital equipment in this segment. On his indulgence, TPH  launched their flexo and inkjet label press, extending their application to packaging as well. Given the infrastructure available at TPH, Rishab has decided to produce equipment with economy of scale to make it cost effective and such that customers feel secure with their investment and service. He felt the technical expertise to produce flexo and digital label presses of global standards was still needing upgradation, so he or his team travelled to acquire appropriate technologies.

Rishab mentions that development of the first fully digital ink delivery system made by them in India that successfully printed a full color label at high speeds is huge achievement for TPH. Being the first of its kind developed in India, it will remain as one of the most memorable moments. With the ability to print at 1200 DPI with in-house dynamic RIP (RIP stands for Raster Imaging Processor software), it is a prime competitor to the established leaders in the field of digital label printing. He gives credit for support, guidance and help to the late Ramani Vishwanathan who was a pioneer in digital printing in India. He helped Rishab create this technology. Justifying his move into Digital label printing equipment he states that Inkjet is crucial for label printing due to several macroeconomic factors and market forces. With the rise in short run jobs and customization in packaging, a roll fed digital press is crucial to meet the needs of end clients. Additionally, with the speeds of inkjet presses increasing and head technology advancing at the pace that it is, the mid to long runs may also be catered to by inkjet.

As regards the flexo press developed by them, he asserts, “It is the fastest Indian made machine of its kind at this moment. Additionally, we offer sleeve technology and narrow web along with wider width options.”

The TPH Orient group is now a diversified group of companies and a market leader in printing machinery, packaging machinery , printing consumables , engineering services for defence, aerospace, and solar. They have 800 employees spread over a 20-acre campus and 6 factories in Faridabad working in numerous segments. They also now manufacture inkjet presses, flexo presses, folder gluers, web offset presses, printing chemicals etc. They have one of the largest CNC machine shops in north India and perhaps largest in Faridabad. According to Rishab, TPH Orient group is the largest Indian exporter of printing machines with exports to 60 countries. They have service engineers and offices in 12 locations in India and presence worldwide. They are considering extending manufacturing operations in foreign locations.

Talking of challenging times in his short career, Rishab says, “Covid was a tough period, but we got through it, taking every day at a time. But a lot was learnt, and we came out of it stronger.” In his journey so far, a key member of TPH board of directors, Naveen Chahal, has been a mentor to him. Being an extremely experienced person, his guidance has helped the turnover grow to over 15 times the figure when Rishab took over. In printing and packaging Rishab acknowledges the guidance of Christoph Mueller, director Koenig and Bauer, for his guidance in quality enhancement of their products.

Rishab Kohli sums up his vision for the future as, “The key for Orient in the printing and packaging industry is to provide a holistic solution to the printing and packaging community worldwide. We have a simple goal which is to be the largest equipment supplier in our field coming out of India and ideally Asia in this segment. With our infrastructure , scale, and history this is a realistic and an important 5-year goal.”

 Written by Harveer Sahni, Chairman Weldon Celloplast Limited New Delhi August 2024

Driving profitability in labels!

Driving profitability in labels!

 Driving profitability in labels, with embellishments, digital printing & hybrid printing

Self-adhesive or pressure sensitive labels industry in India has grown steadily right from the time of its initial entry into India to be indigenously produced in the mid-1960s when a screen printer manually created the first label. Thereafter, label manufacturing has evolved and completely transformed  technically over the years. Initially, small and slow very narrow web letter presses, 4 or 5inch wide, from the eastern part of the world were used to print with blocks and die-cut labels with flatbed dies in roll form. These presses eventually started going wider in printing width with growth in demand. The need for increased production in 1980s brought in the adoption of rotary flexographic printing presses. However, since the flexo plate technology was just evolving, usage of letterpress block printing was still growing. It was in the new millennium that developments brought in prepress and plate making technologies, made it possible for printers to decrease their dependence on letterpress printing technology and invest in flexo presses that eventually became modular and print widths going wider with increased speeds.

Toward the middle of the first decade of the new millennium, the pop and Mom retail stores, known as Kirana stores catering to consumers, started being replaced by the entry of organized retail outlets and with it, came the increase in demand for labels and packaging. When it was realized the customer’s point of purchase decision to lift the product off the shelf is the driver for sales, brands felt the imperative need for attractive labels and packaging. Different print technologies started being employed and presses with advanced capabilities started being developed and offered. While all this transformation was happening, the label industry in India was all along registering a robust double-digit growth. It was largely accepted fact that even though labels are a very small part of the large packaging industry, it was more profitable. Due to this, the number of label printers kept growing, investments also came in from established offset printing companies. With cheaper label presses coming from China and availability of good affordable machines in India, the label printing capacities have grown exponentially. This increase in capacities, the pandemic, the strikes in Finnish paper mills, the Ukraine war, the re-emergence of Covid in China,  etc. brought the margins in the labels industry under intense  pressure. Raw material prices have since escalated, freight rates, salaries and overheads have increase while competition does not leave room for increase in selling prices. In such a difficult scenario, label converters are looking at options to drive in profitability.

Opinion and comments of label printers across India was sought on how to drive-in better margins in the label production in the given circumstances. Three questions were posed to all, their response is somewhat similar, yet some do have apprehensions about the steps that are suggested whether they will actually drive in margins? However still, a direction on the way forward appears to be an imperative. The  printers in the diverse geographical zones who contributed their views are as follows;

North:

Anuj Bhargava, Kumar Labels NOIDA hereinafter referred to as (AB)

Rajeev Chhatwal, Kwality Offset New Delhi (RC)

West:

Mahendra Shah, Renault Paper, Palghar (MS)

Himanshu Kapur, J K Fine Prints Mumbai (HK)

Priyank Vasa, Unick fix-a-form, Ahmedabad (PV)

East:

Manoj Kochhar, Holoflex Kolkata (MK)

South:Raveendran Selvarajan, Seljegat Sivakasi (RS)

Lakshminarayanan Parthasarthy, Signode India Ltd. (Wintek) Bangalore (LP)

Question: Do you agree that Embellishments, Digital printing & Hybrid printing or converting are important steps to get better prices for labels?

AB: Yes, value added labels do add to margins. However still, the main buyers are few. Startups or premium products cannot add volumes where multiple players offer value additions. 

RC: Embellishments certainly will get you a better price if you have a technical edge over your competition. Just a  different printing process does not get you more price from customers. One needs to decide which process to use to get better return based on machine capabilities .

Hybrid is still not suited for the Indian Market. However good converting and finishing is important for short runs on digital to reduce wastage.

MS: Yes, I agree. With increase of just-in-time orders, shorter runs and demand for innovations,  it is economical and faster to produce with Digital printing. Embellishments complemented with other capabilities, aid improvement in value addition.

HK: More technical the labels are, better is the margin. Unfortunately, large companies expect more for less. The basics of costing has been lost by most label converters. Embellishments also add to costs, but to recover those costs is difficult.

PV: We aim for the best process fit for a job, be it digital, flexo, hybrid or offset. That is the only way to master production cost. Digital embellishment always gives an edge and keeps business secure but does not always guarantee increased profitability, it comes with its own limitations. 

MK: I agree that Embellishments, Digital printing & Hybrid printing or converting are important steps to get better prices for labels. Value addition invariably leads to a better realization. Brand protection elements such as hologram, security inks, security designing also add value.

RS: Not only embellishments, but also innovations along with having capabilities for attending to needs of customers are important. If food and pharma customer needs labels with water-based inks, we need to have those capabilities. If they need booklet labels it becomes an imperative to be able to create them. Every printing process has its own specialty so when you are able to create labels with Hybrid and digital technologies, then of course selling prices are better.

LP: QR codes and AR (Augmented Reality) in labels, connecting consumer to the brand – is what we see as way forward for profitability . Embellishment leads to aesthetics, shelf appeal, increased sale and brand value for better profits to the buyers and converters.

Question: Have you taken any steps in this direction to increase your capabilities?

AB: We are always focused to value added labels. We have capabilities do embellishments like 3-D effects, embossing, textured foiling, screen printing and many other such processes that enhance the aesthetics of product.

RC: We have already invested in converting equipment with finishing and embellishing capabilities like foiling, Screen printing, Lamination etc. Our range of labels includes- Foil stamped/embossed labels, labels with tactile effects, Laminated, 3-D embossed, Variable data and Holographic labels etc.

MS: Since long, our customer profile is such that embellishments and employment of multiple print technologies is an imperative, for this reason we invested in hybrid presses many years back. Currently to achieve just in time capabilities we are investing in digital printing which will also give us additional production time on our main printing presses.

HK: We have always invested to be a capable company, right from inception so have the capacity to do all types of embellishments.

PV: Yes, we have added digital capabilities. Having multiple printing technologies at our disposal, enables us to pick and choose processes that are best suited for a particular job depending on the complexity of decoration required. 

MK: We are constantly trying to scale up our capabilities of adding diverse authentication features and other embellishments such as foiling, registered hologram stamping, variable data printing and finding new materials that are unique.

RS: At Seljegat we always endeavour to stay invested and capable with the latest developments. We have already installed machines with multiple capabilities, and we prefer all inline. We can do embellishments, special varnishes, multilayer labels, digital for variable or personalized labels, embossing, etc. We are always ready to cater to the changing needs of customers, nowadays pharma and food companies are demanding labels to be done with water-based inks or low migration inks, we have immediately empowered ourself suitably to serve them. In today’s time if we cannot deliver that extra, then we get lost in the crowd of intense competition.

LP: We are already having all capabilities and exploring AR in labels as next step towards Brand connect and Brand promotion. 

Question: What in your opinion are factors that can drive in better margins? Please mention steps at given prices of inputs.

AB: Label companies should invest in making labelstocks for captive use, negotiate hard while buying machines and for buying raw materials.

RC: As competition gets aggressive, systems need to be designed to reduce wastages, increase productivity and buy raw material at competitive prices. Making our internal systems strong is the only way out to drive-in better margins.

MS: We started the process of optimizing production costs, long time back. We collected data of all ongoing jobs for past 3 years and calibrated all processes as per the following;

a) We dwell on actual time needed for the job and check if the processes are complying with targeted numbers.

b) If not complying what’s the core reason and if for some reasons not meeting norms,  can solutions be found?

c) Evaluating, if no solution is possible, is the job generating profit for the company? 

d) If not , either get the price increase or discard such jobs to save time for more sustainable jobs.

HK: Rather than controlling the input prices on which we have no control, we should focus on getting better prices from clients. We need to factor-in the basics like label waste that is completely non-recyclable and cannot be salvaged. Label machines are capital intensive we must add the impact of cost of investment in the total price of end product.

PV: To improve profitability;

Freight cost management is an imperative, it can save lot of money.

Process improvements and wastage control is necessary. One should start with small steps like exact web sizes, proper sheet layout, special sizes for volume jobs, ink management and keeping a track of low moving stocks.

Refrain from unhealthy competition.

Learn from your mistakes as a team. Take all complaints seriously. Try implementing simple solutions. 

Update monthly  performance chart of individual operators,  give them incentives for faster turnaround and increased capacity utilization. Take corrective steps to reduce downtime due breakdowns. 

·      MK: Key to improve margins is to provide customised solutions by understanding what the customer needs. We try to incorporate various levels of authentication, embellishments and decoration to tailor solutions that best meet their needs. If a customer cannot afford to pay for the hologram, we focus on enhancing the printed authentication features keeping costs under control, and yet get a price that enhances our profitability while the customer appreciates the value we deliver.

RS:  For driving in better margins, the instant reaction is to buy cheaper but if we have to think of steps at given raw material prices then one has to research internally and implement changes. As a first step we have opted for equipment and steps for faster changeover time between jobs to increase productivity. We have invested in a system for make ready to be completed before one job ends. The changeover time for us has reduced from one and half hour to just thirty minutes. For job set up we were using fresh labelstock but now we use rejected, old and leftover unusable stocks. Next, we are now switching over to LED UV as its operational and lamp replacement cost is lower. New equipment has been ordered and will be installed soon. We plan to install an automatic butt slicer for non-stop production. Reducing wastages is also on our radar and we constantly work on it.

LP: The following steps are necessary to drive in profits;

Watertight operations, control on wastages and minimising set-up waste.

Reducing overhead costs, improving efficiency and OEE (Overall equipment effectiveness).

Propose embellishments to customer making the label more premium to claim better realisation.

Summation:

Price increase is an ongoing process, the impact of inflation is felt every year along with that of other unavoidable circumstances. So, manufacturers need to gradually increase selling prices to maintain a healthy bottom line. Unfortunately, that is an ideal scenario but in actual the selling prices are driven by market dynamics and competition. In the present situation, for the label industry, it is time to look internally and evaluate. Based on the views of the printing fraternity it is largely agreed that embellishments, security features and innovative concepts on labels that enhance the shelf appeal and lead to better sales volumes for brands, can help get better prices. The simpler the label is, more is the competition. As indigenously produced label presses have come within the reach of middle level printers, the competition in that segment has become intense. Moreover, with organized retail and ecommerce becoming the predominant selling systems, need for more decorative labels, IT enabled labels and personalized variably printed labels  with security features has escalated.

Not long-ago setup of label jobs took an hour or more with 2 or 3 persons on each press and at least 100 meters of material being used before final saleable production commenced. With increased automation, advanced automatic registration controls, higher speeds, etc. now a single operator can setup a job in just a few meters in about 15-30 minutes, with increased productivity, less wastages and quick changeovers between jobs by keeping the next jobs ready. Using exact size materials and not generating offcuts is also a necessity. These are changes that add to margins and reduced operational expenses.

Food and pharma safety and health concerns are matters of importance for discerning customers, this, along with statutory rules for toxic or unsafe materials used in converting labels, are to be avoided. There is an increased demand for non-migration and water-based inks because UV inks are considered somewhat hazardous for direct food contact and skin contact applications. Printers need to have such capabilities to supply as demanded by print buyers. Most companies feel that to reduce costs there is need for internal production systems and the workflow to be strengthened or monitored continuously to reduce downtimes at each stage, opt for more automation to reduce manpower and use energy efficient machines, equipment or systems.

Finally, time has come when EPR (Extended producer responsibility) compliance has become mandatory. Sustainability and circular economy are becoming a social responsibility for earth to be a safer planet. Large FMCG companies and brands have already started opting for or expressing preference to buy from certified green companies. It will not be out of place that producing in compliance, may as well add to cost but it may also qualify for better pricing for this good social cause.

Written by Harveer Sahni Chairman, Weldon Celloplast Limited, New Delhi February 2023

Mumbai to Toronto, successful in digital labels.

Mumbai to Toronto, successful in digital labels.

Born to Malayali parents in the south Indian state of Kerala, Hari Nair CEO of Digital Labels in Toronto  does not sound like a Malayali, on the contrary he sounds like a typical Mumbaikar (Local longtime residents of Mumbai). The Malayali people are a Dravidian ethnolinguistic group originating from the present-day state of Kerala in India, occupying its southwestern Malabar coast.

They are predominantly native speakers of the Malayalam language. They constitute the majority of the population of Kerala. It is pertinent to mention here that Hari is proud of his Indian heritage and firmly believes in the oneness of being an Indian rather than be recognized as a part of separate religious or caste-based segment of the society. Long years ago, Hari’s parents had moved residence to Mumbai, where he grew up. They lived in Santa Cruz, close to airport. He did his schooling from Kalina Education Society and  college in Parle college. He followed this with Masters in Organic Chemistry from Bombay University. Finally, he completed his MMS (Master of Management Studies) from Sydenham Institute of Management Studies, Mumbai. Post education in 1989 he along with a few others were hired by Suresh Gupta former Chairman Huhtamaki-PPL, which at that time was Paper Products Limited (PPL) promoted by the late Sardari Lal Talwar and his family. Paper Products Limited or PPL was later acquired by multinational Huhtamaki. Sardari Lal Talwar’s son in law, Suresh Gupta had joined PPL when it was facing tough times. Suresh Gupta fondly called SG, was in the process of transforming the company from purely owner driven to  professionally managed one. An elaborate program of in-house training was put in place. The program was designed by SG and his colleagues to suit their specific needs, may they be technology, sales, customer or people handling. They were transforming the company to project their acumen in offering the latest in packaging. So, he hired these youngsters and trained them. He would not let them to take it easy. They were initially trained in flexible packaging, learning every part of the process including slitting. Hari mentions, “SG had long term vision.” He achieved success by implementing his ideas. These new incumbents included 6 or 7 persons to be groomed as his core management team. Hari Nair was one of them and who considers Suresh as his mentor and remains in awe of his capabilities to transform a company that was just Rupees 35 Crores when Hari joined and under SG’s leadership PPL had crossed Rupees 2300 Crores when SG retired.

Hari started his career at Thane (Mumbai) plant of PPL in flexible packaging division. When SG introduced Shrink Sleeves 1993-94, Hari was sent to Fuji seal Japan for training him and taking other persons from the company along with him, for training. In 1997 he was moved as General Manager to Hyderabad plant of PPL. Hari came to Canada in 2001 from his last posting in India at PPL Hyderabad. When asked why he moved to Canada, he is not sure, but then says, ”I always thought it will be good for his daughter plus I was fascinated by the west.” Each time he visited these countries on his business trips, he was in awe of the infrastructure, the roads and facilities.

Comparatively, he felt India was always “work in progress” and in his lifetime, it will never be like this in India. He yearned to live in these countries and drive on these roads, though today he says, these were stupid reasons. He feels as one matures and looks back; the realization comes that they were not the right reasons however his vison for his daughter Mythili getting better education has worked well. Since so many children are coming to Canada to study, she would also have had to do that but now that she is here, it is working out for her, she is a doctor and moving on well with her life. When they shifted to Canada his family had no clue what they were going to be up against, on arriving in Toronto they were all holed up in one room of a town house in which four families were living, sharing kitchen. It was an extremely challenging situation from the life they had been leading back in India.

On landing in Toronto, he tried looking for jobs in the field that he was experienced in and approached companies in similar fields. Sandeep Lal the then owner of Metro Labels called him for an interview and in response felt Hari was overqualified and he did not have a position for him at that time. For a full year thereafter, Hari did not get a break and he was so distressed that he even sent a message to his mentor SG that he might want to come back to PPL. The experienced mentor and a professional management leader that he was, SG advised him that while he was welcome to return, yet he did not want Hari to regret later and feel he did not try hard enough. SG asked him to wait for some more time and try some more, things will work out. That was the motivation coming from a mentor that made him hang on, it was the encouragement that changed his mind. A year later while he was contemplating moving out of the packaging industry, he saw many youngsters joining banks as the jobs were there on offer. On a suggestion from a friend, he did a course in financial securities hoping to get a bank job. He was then living at Kingston Ontario and met almost all the bank manager there, looking for a job.

While he was searching for a job in banks, Hari stayed connected and following up with Sandeep Lal at Metro Labels. A year had elapsed and one fine day he got two calls, one from a bank offering him a teller’s job for 10 dollars an hour and that too for just 10 hours each week which was not enough to feed a family, and the second job offer came from Sandeep Lal which Hari accepted and joined Metro Labels as an estimator. The job was entirely different from what it was in  India, the workload was heavy. One of the first lessons he learnt was that in India if you are dealing with large customers the price for a particular customer remains same for all quantities of same label but in Canada, each job is estimated and quoted separately. In 6 to 8 months, he became the plant manager for Metro Labels. A year down the line he felt the discomfort as the environment was a lot different from the time, he worked in Paper Products in Mumbai. After having spent over two years  there he quit Metro Labels and joined another label company Labelad. He joined as a supervisor and gradually moved up and stayed there for the next 7 years. While in PPL he had worked a General Manager and had handled from production to selling more like as an entrepreneur but in Canada the work system was entirely different and here Hari worked completely in production.

During his tenure at Labelad, while he was attending a Fasson seminar, the speaker mentioned that there were two big opportunities in North America and those were flexible packaging and digital printing. Sitting at a round table along with his colleague Chris Henderson from sales in Labelad, referring to digital printing, Hari said to Chris, “this is the future.” They parted on that note and forgot about the incident. Six months later Chris was at Hari’s office asking him if he remembered his comments on digital and whether he wished to start something. With an affirmative reply, both indulged, and Digital labels was born. Chris had spent 14 years in Labelad and it was an ideal combination with Hari as the production person and Chris as the Sales expert. From experience Hari felt that the HP Indigo 4000 series could not sustain a business expense but when the 6000 series came it became a different story and once it was two years of launch of that model, they felt comfortable to buy the press. Within six months they came in contact with Charlie Maclean President from ASL Printfx and decided to get into an association with ASL investing in Digital Labels, taking a small part of the ownership. Since they also had interest in digital. It was a win-win situation as ASL could use the digital capabilities of Digital Labels who could in turn have access to ASL’s sales network. ASL has grown and is very focused in high-end jobs like wine and spirits and for short runs and personalized variable print jobs, Digital Label’s capabilities are an important resource.

Digital labels are into manufacturing of all segments of labels, shrink labels and decals, but mostly concentrating on short and specialized runs. To start they had huge challenges as both partners were into service before and had no business background, so banks were reluctant to fund them. Working capital dried up soon. Once they got over the initial hiccups and proved their capabilities it became smooth sailing. The first 6 months were tough as buyers did not trust them since they were new in labels business but then a Godsent opportunity came to them when a scented candle manufacturer who was having trouble with current vendors of labels, approached them. That business came to them as a big saviour. Once orders from that customer came in, they were operating better and later when ASL came into the picture, things changed for good.

Chris and Hari have worked tirelessly, and their efforts have been fruitful as Digital Labels has been growing in the last few years at around 25% each year. Their business is now around 7 million Dollars, and they plan and make efforts to reach 10 million in the next 3-4 years  from organic growth alone. They presently operate from a premises admeasuring 8000 square feet and the space it is fully utilized. Due to shortages faced following the pandemic, they had to increase their inventory. They rented a lot of space around their present premises so that they could maintain enough stocks to service their customers well. They operate with 25 employees, presently working 8-10 hours basis. They are a slim trim enterprise who are very careful with expenses and very focused to grow their business. Commercial real estate in Toronto is expensive so they feel that for any expansion that becomes imperative, they will try to rework their present setup and increase the working shift for the time being.

His wife Surekha with whom Hari got married in 1994, is from Goa. She is a social worker by training and now since 2007, she is working for the social services division of the city of Toronto. Their daughter Mythili was born in 1995. Hari remains connected with all his friends in India. But has no business with India. He still remains in awe of Suresh Gupta whom he looks at as a mentor and feels he has yet to meet anyone as smart, knowledgeable and professional as him.

Nostalgically and pensive in thoughts he says, “Whatever I learnt in my journey in profession so far, it has been from him”!

Written by Harveer Sahni Chairman Weldon Celloplast Limited, New Delhi December 2022

“From Cartons and Commercial Printing to 100% Labels!”

“From Cartons and Commercial Printing to 100% Labels!”

Narinder Chhatwal hailed from a family of traders in Lyallpur, a city which is now in Pakistan after the partition of India in 1947. Lyallpur was named after the founder of the city the then Lieutenant-Governor of the Punjab, Sir James Lyall, for his role in establishing the canal colonisation project. In 1977 the Government of Pakistan changed the name of the city from Lyallpur to Faisalabad (‘City of Faisal’) in honour of King Faisal of Saudi Arabia, who made several financial contributions to Pakistan. Faisalabad is the third-most-populous city in Pakistan after Karachi and Lahore, respectively. It was in the turbulent times of 1947 during the division of India into India and Pakistan, that the Chhatwals migrated to New Delhi. After completing his schooling, Narinder Chhatwal took up a job in the iconic Kwality Restaurant in coveted location, New Delhi’s Connaught Place, a venture set up in 1940 by P L Lamba and his brother-in-law I K Ghei who grew it as a multilocation restaurant chain. Narinder worked there until 1961. There was a strong urge to have his own business, so he set up a unit to produce ice cream cups but as situation warranted then, he left this venture and rejoined Kwality Restaurant yet again in 1964. Despite the stable job, the entrepreneur in him was restless and the urge to set up his own production unit re-surfaced and he finally quit the job permanently to start a printing unit nostalgically named Kwality Carton Manufacturing Company, in a single room rented at Kirti Nagar, New Delhi in 1966-67 using the manually fed treadle letterpress printing machine. He manufactured Ice cream cups, lids, cartons for Ice cream bricks and in fact a host of printed packaging items. In 1971 he could get an allotment for an industrial plot from government at Naraina Industrial Area and he moved the unit to this location where from, they operate to this date.

 
A little over a year after moving into their Naraina factory they bought their first offset printing press, a 712 single colour Dominant, a year later they bought another similar press and followed it up with a 714 Dominant. Falling short of space, the adjoining building was available, so they bought it as they were growing. In 1982-83, expanding further they acquired a two colour Planeta. Once into offset printing, Kwality was in expansion mode, they were adding equipment every alternate year. At this time, they renamed the company as Kwality Offset Printers. In 1986 Narinder Chhatwal’s son Rajeev an 18-year-old had joined business. Rajeev did his initial Schooling at Springdales School Delhi followed with graduation from Delhi University. The post partition Punjabi families who left all that they had, back in what had become Pakistan were hard working and were quick to start from scratch to regain their stature by sheer hard work. The second generation were all following their father’s footsteps and would be helping their parents in the work, spending time after school or college on the shopfloors of their startup units. For them, the shop floors became the training ground, and they learnt the nuances of business hands on. Rajeev was no different, with a  father like Narinder mentoring him and passing on the experience to his son who was a quick learner, he settled down in the business quickly. He however did go for a short training program at Heidelberg Germany. With his joining in, the business accelerated and soon the space in their Naraina factory was again falling short. In 1988, they bought out yet another next-door unit to make room for more production space so now the factory is operating from three adjacent plots. The same year they bought their first four colour offset press a secondhand Roland. Expansion became a routine process. They believed and were convinced that as far as possible it is better to operate from a unified single location in one city. This way the management which was Narinder Chhatwal, and his son Rajeev Chhatwal were not split and would remain a support to each other.

 

 

Until 1995 Kwality offset was producing Cartons, some commercial printed items and wet glue labels. In 1995-96 they decided to become a hundred percent label manufacturing unit which was only wet glue labels. The story of their entry into wet glue labels is interesting. In the early 1990s when the number of breweries started to grow and bottling speeds were on the rise. To label bottles at 250 bottles per minute, the labels needed to be perfectly die punched and stacked to run on highspeed lines. The normal flatbed dies would not work well. Kwality, because of their experience in ice cream cups and lids production were well versed in ram die punching and their workers were well trained in the process. Their manufactured labels ran extremely well on the high-speed labelling machines at breweries and distilleries and soon the word spread of their capabilities. This helped them get the orders from many other breweries and liquor producing companies. It was just a matter of time that they became the largest suppliers of wet glue labels in north India, though they were supplying pan national. It is interesting to note that normally people print and then get into label finishing equipment, here because of their knowledge of finishing the ice cream cup lids by hydraulic ram punching got them into high end big volume label printing. Their first customer for beer labelling was a government owned Haryana breweries at Sonepat making a popular brand of beer those days “Rosy Pelican.” Their success in making the perfectly die-punched wet glue labels also got them their first break in corporate world with orders from the multinational brand owner Nestle.

 

 

It was in the year 2000 when self-adhesive labels were gaining in popularity, the Chhatwals invested in a Mark Andy 2200  narrow web label press and in the following year, they also increased their investment in sheetfed offset by installing a six colour Heidelberg press. In 2002 they installed another sheetfed offset a five colour Roland with UV and online coater. Hereon, expansion became an ongoing process, they added three Mark Andy presses, a Gallus and a Xeikon in 2018 to make their entry into digitally printed labels with an ABG Digicon series 3 finishing and embellishing machine, which also has hot foil stamping , embossing and screen-printing capabilities. These investments enabled them to add multiple security features on labels. Increasing their footprint in flexo they also set up inhouse platemaking with Kodak Flexcel. Rajeev’s father Narinder Chhatwal passed away in 2008 until when, he was still attending business, though the reins had been passed on to his son Rajeev.

 

 

Rajeev’s other siblings include a younger brother who is into real estate and a sister who is a homemaker. His wife Shalini is also a home maker. His son Krish completed his business management from Sydney and joined business at Kwality offset four years ago. Two of those initial years were passed in facing the pandemic and last year in 2021 he got married. Krish’s wife Sanya, an expert in baking, after completing a course from APCA Malaysia, is running her own business, a bakery named Delhi’ce in Gurgaon making specialty cakes. Rajeev’s daughter recently completed her study in architecture and is now pursuing her career as an architect.

 

 

Having put in place a full-fledged team to manage all production, Rajeev, and son Krish personally look after sales and marketing. While Krish looks after all new customers, Rajeev manages and caters to, and successfully retains all old customers. The present spread of business is with three flexo presses, one digital label press Xeikon, Abg digicon, one Roland and one Heidelberg sheet offset press in a shopfloor admeasuring approximately 60,000 square feet. Total workforce is 130 persons all in one location at Naraina Industrial Area New Delhi. With no more space left for expansion at present location, they have bought a 2200 square yard plot at Manesar south of New Delhi for another factory to fuel their further expansion. When asked about future plans, Rajeev expresses that they are not really concerned about just volumes, they are more oriented to implement better and innovative technology and be profitable to grow the bottom line instead of focusing on bigger turnovers. Kwality has been growing at about 10 percent per annum and they are committed to maintain the growth rate. Conscious about the environment they have tied up with approved and certified waste management agencies as also cooperating with Avery Dennison on their waste management endeavours. They even try and source most of their paper materials from FSC certified vendors. Despite the aftereffects of pandemic, the father-son team are committed and firm to keep the expansion and investment in new technologies an ongoing process. Their resolve years ago to give-up cartons and other commercial printing to stay with 100% manufacturing of labels is unique in today’s situation. These days offset printers do integrate forward to produce labels and vice-versa label printers, in an effort to grow turnovers, expand into print packaging. They wish to remain specialty label printers, investing into innovation.

 

Written by Harveer Sahni, Chairman Weldon Celloplast Limited New Delhi March 2022

PS: Printing Magazine may publish this article giving credit to author Harveer Sahni and Blog https://harveersahni.blogspot.com  

Successful LMAI digital print technologies event in south India

Successful LMAI digital print technologies event in south India

The narrow web label industry is a smaller segment of the larger diverse printing and packaging industry. It remains in focus for being the face of all products and an imperative identity providing part of any package. It is estimated by many that the Printing industry in India is growing at over 12% per annum. Some segments get slower and there are others like packaging are growing at a faster pace of 17% to compensate the shortfall by registering better growth. The label industry has been growing in a very wide band between 10 and 25%, the growth has always been in double digits. While Offset is the largest segment of the printing technologies employed yet the past 2-3 decades have seen growth in adoption of other printing processes like flexography, Roto

In recent times the convenience of “just in time computer to print capabilities” has resulted in adoption of digital printing by many printers such that the segment is registering robust growth of 30%. The narrow web label industry that is largely employing flexographic printing has been conservative and hesitant in adopting digital printing for labels because of higher investment in capital equipment, expensive inks and costly printheads needing replacements resulting in costlier labels in comparison to those produced on their existing equipment. The return on investment appeared to be unattractive. It was just a matter of time that the growth of digital printing of labels in India would start to attract investment. Finat, the European label Association with global membership had reported a couple of years ago that European investments in digital presses for labels in a year had exceeded that in flexo presses. We now see an evident interest and indulgence in this digital label printing technology by Indian printers as well.

Recognising the need for knowledge and understanding  digital printing technologies since label printing and converting is in an evolutionary phase of adopting digital printing, while still growing with analogue, LMAI-The Label Manufacturers Association of India organized a program titled “DIGITAL PRINTING IN LABELS – THE WAY FORWARD” for the benefit of its members only. The program took place at ITC Welcome Hotel, Chennai on the 20th of December 2019. Unlike the other printing processes digital printing has largely four different tangents; Dry toner printing, Liquid toner printing, UV Inkjet printing and water-based Inkjet printing. To deliver the knowledge, leading companies came forward to sponsor the event as also to make very interesting presentations. The following speakers from their respective sponsoring companies made presentations;
 
  • Dry Toner Digital: Xeikon. Presenter; Vikram Saxena, Sales General Manager Xeikon India (Part of Flint Group)
  •   Liquid Toner Digital: HP. Presenter; Ashok Pahwa, Sales Manager-Indigo & Inkjet Solutions (HP India Sales Pvt Ltd).
  •   UV Inkjet Digital: Domino. Presenter- Ajay RaoRane, Asst. Vice President-Digital Printing Solutions. at Domino Printech India LLP
  •   Water Based Digital: Astronova Inc. Presenter-Goutham Reddy, Regional Sales Manager
  • Non-speaking support Sponsors: Avery Dennison and Durst Phototechnik AG
After welcoming more than eighty delegates present and after felicitating the sponsors, LMAI Secretary Rajesh Nema handed over the moderation to Harveer Sahni member LMAI Board of Directors.
 

Sahni updated the audience on the journey traversed by the label printing industry in India. Starting from the first self-adhesive label made by screen printing process in 1965, he covered many landmarks in the evolution that included the first flat-bed very narrow web Japanese label presses to produce labels in roll form in 1972, rotary label converting in 1982, flexographic label printing in 1993, adoption and development of UV flexo from 1997 onwards, setting up of LMAI in 2002 and the first installation of digital label presses toward end of the decade of 2000.

All the speakers gave important insights in the technologies offered by them and emphasized the need and importance of short runs, personalization and variable data on labels and for that how Digital Printing capabilities are fast becoming a necessity.

Goutham Reddy from Astronova explained the cost effectiveness of water-based process and also dwelled on their offering equipment to print on finished packages, 

Ajay Rao Rane of Domino highlighted the strength of UV inkjet and achieving a higher colour gamut besides printing opaque UV white that is needed for transparent films, 

Ashok Pahwa demonstrated the success they achieved in personalization of leading brand of beverages giving another dimension to retail marketing of fast moving consumer products and finally 

Vikram Saxena of Xeikon informed that digital printing was picking up pace with over 32 high-end installations reported in India. He further informed the benefits of dry toner digital printing technology and that it did not require any precoated media.

It was encouraging to note that despite the event being organized in South India many printers travelled from all over India to attend and to learn the nuance of this emerging technology. Some of the printers seen at the event included Gee Kay-Bangalore, Seljeget-Sivakasi, Fairfix-Tirupur, ITC-Chennai, Manipal Technologies-Chennai, Prakash Labels-Noida, Kwality Offset-New Delhi, Pragati Graphics-Indore, Speclabel-Kolkata, Total Print-Mumbai and Zodiac Graphics-Hyderabad.

LMAI founder members Raveendran of Seljegat, Sandeep Zaveri of Total Print, LMAI founder promoter Amit Sheth and Board member Ajay Mehta of SMI were present at this important industry event.

An interactive question answer session was followed by a vote of thanks by Rajeev Chhatwal Vice President of LMAI. The evening ended with networking cocktails and dinner.

Indian Label Industry: LMAI Conference 2019, KOCHI, Kerala

Indian Label Industry: LMAI Conference 2019, KOCHI, Kerala

Grand Hyatt Kochi
India’s label association LMAI’s 5th biennial conference is planned to be the biggest and most successful event of Indian label industry. The event is scheduled to be held at recently opened property, HOTEL GRAND HYATT, KOCHI, BOLGATTI from 25th – 28th July, 2019. Perched on 26 acres of plush green land on the serene Bolgatty Island, Grand Hyatt Kochi Bolgatty is a waterfront urban resort overlooking the backwaters of Vembanad Lake.


Grand Hyatt Waterfront




Leading label printing companies and suppliers will meet to discuss, evaluate opportunities, learn and strike business partnerships that shape the future of their businesses in relaxing ambience and surroundings. LMAI conference has been growing in strength and numbers over the years.







2017 LMAI Conference at Agra





The last conference was held at Agra with 550 delegates. The LMAI leadership is expecting the attendance to jump up to 600 delegates. An elaborate knowledge sharing, entertainment and technical program is being put in place to deliver value to the LMAI members coming from all over India.






About the city Kochi: Kochi (formerly known as Cochin) is a city in southwest India's coastal Kerala state, fondly referred to as “God’s own country”. It has been a port since 1341, when a flood carved out its harbour and opened it to Arab, Chinese and European merchants. Sites reflecting those influences include Fort Kochi, a settlement with tiled colonial bungalows and diverse houses of worship. Cantilevered Chinese fishing nets, typical of Kochi, have been in use for centuries.